Alliant Credit Union

We set the standard for simple and rewarding digital banking.

Hybrid

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Manager, Data Services

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Start a Rewarding Career with Alliant

Why Alliant?

We’re not a typical financial institution – we’re better. We’re an innovative, fun-loving, highly-engaged group of professionals that are committed to our company and the communities we do business in. We love to recognize and celebrate each other.

Over 90% of our employees say we are a great workplace that is focused on our mission, vision and the future of banking.

What will your day look like?

You will be responsible for executing the Data Strategy of the company through the management of the Enterprise Data Warehousing (DW)/Business Intelligence (BI) environments and duties. Manages a team of DW/BI Engineers, working closely with Sr. Data Architect and Information Management Director, that documents technical/user requirements; design and build data models and related security for analytics; design and build ETL processes; design, build, and test user-facing reporting/analytic applications; and successfully complete rollout, training, and support to ensure that best practices are followed during design and development. This position requires candidate to have an established background in managing large data environments, excellent project management skills, great communication skills, and a motivation to achieve results in a fast paced environment.

Responsibilities

Do you see yourself doing this?

Provide guidance and support of Business Unit and Project Development Teams for the Enterprise Data Warehouse
Prepare and present comprehensive scope and definition documents that detail project objectives, scope, reporting strategy, resource requirements, and stakeholders
Define and gain concurrence on success criteria for delivery of the project, and the ways in which success will be measured
Define tasks, milestones, and deliverables that meet stated project objectives
Identify staffing resources requirements and skill sets required to meet project goals, and work with Staff Augmentation Services when extended resources are required
Develop and maintain project schedules, and manage resources including coordinating time tracking for team members, adjusting assignments as necessary to accommodate issues, scope or timeline changes, revised work estimates and/or resource availability constraints
Collect and analyze actual costs, time and scope to ensure delivery against the operating plan
Develop and maintain risk analyses, risk mitigation strategy, capacity plan, and issue logs
Resolve issues as they develop, and insure the proper communication of resolutions
Manage consulting services, including development of statements of work, engagement and management of contractors, and monitoring of work against the SOW
Assures adherence to DW/BI methodology standards, best practices, and project procedures
Specify the quality assurance process that will ensure the overall quality and continual improvement of the project deliverables
Responsible for managing the Data Services corporate and technology goals of multiple high-level projects
Conduct feasibility and requirements meetings with project owners in support of the requirements engineering process
Act as liaison between Business users and the Project Development Team
Mentor Business users on proper procedures for Information Systems related projects, including requirements definition and testing
Develop and maintain project schedules, and manage resources including coordinating time tracking for team members, adjusting assignments as necessary to accommodate issues, scope or timeline changes, revised work estimates and/or resource availability constraints
Research industry leading DW/BI systems, software and analytic application systems, prepare presentations and business cases for sponsors and stakeholder groups
Develop and maintain Data Services Strategic Plan
Apply great management practices in leading an engaged workforce as defined by Q12 Gallup process to effectively deliver the value of this function
Provide a structural and consistent approach to ensure that individual development plans are in place, performance management is consistent, performance management process is respected and followed
Coaching and feedback are provided on a regular and dynamic basis
Develop and manage employee engagement strategy while facilitating ongoing, meaningful recognition of team and individual successes
Provide leadership and direction to employees to ensure personal growth and goal achievement

Qualifications

What makes you a great fit?

You’ll be a great fit if in addition to the completion of a Bachelor’s degree in Computer Science, or a related field, 10 years of Technical Management experience, and you have:

Minimum five years of experience as PM for DW/BI projects using a formal software lifecycle development methodology and project management required
Minimum three years of experience implementing DW/BI initiatives as a DW, ETL, and/or BI technical lead using current best practice methodologies and tools required
Minimum of two years’ experience working within the ITIL framework including incident, service, problem, and change management processes and procedures preferred
Advanced study or certification in DW, ETL, BI, Cloud and Hadoop/Big Data or data management preferred. Demonstrated experience with Microsoft SQL Database 2008/2016 that supported complex database architecture at the enterprise level
Working experience in Informatica and SAP Business Objects, Hadoop, Cloud and Tableau preferred
Experienced in delivering technical releases and projects in a cross-region, multi-time zone environment
Previous experience working in a financial institution, highly preferred
Must be well organized and detail oriented, highly preferred
Excellent relationship management and customer service skills
Self-motivated and able to deliver to strict schedules, as well as work with and incorporate input from other areas
Ability to communicate and present at all levels of an organization
Excellent written and oral communication skills, including translating complex technical concepts and issues into effective business cases for non-technical audiences required
Expert skills with Microsoft Office including Visio and Project required
Strong analytic skills required
Group facilitation, mediation, and conflict resolution skills required

When you’re happy, we’re happy!

As a thank you for joining our team, you’ll benefit from:

Competitive medical, dental, and free vision benefits
Competitive compensation plan
Contributions towards gym memberships
Generous PTO and banking holidays off

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Calli Cardillo

Director, Technical Strategy & Portfolio Management

PUTTING PEOPLE FIRST

Propelling product forward through teamwork

Cardillo oversees enterprise execution for digital products at Alliant. To this end, her team has been rapidly growing and building out new processes and changes to products designed to enhance customer experience. She credits her team with being her number one asset in approaching these goals. “Happiness in teams leads to top output,” Cardillo said. To encourage a happy and healthy team environment, they align on individual development plans. Employees are encouraged to join ERGs, explore their strengths and pursue training and certification programs.

I feel genuinely supported by the team I work with. It is so rewarding to celebrate successes as a team when you can directly see and feel the impact from how hard everyone is working.

Crystal Luna

Director, Banking Operations

EMPOWERING EMPLOYEES

Inviting contributors to take the lead

Since joining Alliant in 2006, Luna has experienced the company’s focus on professional development first hand, advancing through several roles into a senior leadership position. “My approach to leadership has always been to take my team along for the ride,” Luna said, noting that she celebrates the successes of direct reports that move into managerial positions. As the founder of EMPOWER, Alliant’s Black professionals ERG, Luna is committed to creating leadership opportunities for a diverse workforce and ensuring the company is an equitable and inclusive place that elevates its employees.

I take a supportive role and allow my team members to take the lead. This showcases their talents to others in the organization and gives them the confidence to take on bigger roles and responsibilities.

Sean Briscoe

Director, Credit Product Strategy & Analytics

PRODUCING FINANCIAL WELLBEING

Developing tech in service of people

Briscoe was initially excited to join Alliant for two reasons: its forward-thinking digital-first approach to lending and its commitment to serving members as a nonprofit organization. His team recently set its sights on improving Alliant’s flagship Visa Cashback Signature Card, working with product, marketing, compliance and technology teams to enhance member experience. “We continue to find new opportunities for growth and new ways to serve our members,” Briscoe said. “The team at Alliant is engaged, energized, self-motivated and always member-focused.”

Everything I do helps improve the financial lives of our members, and each one of my ideas is heard and taken seriously.

What are Alliant Credit Union Perks + Benefits

Alliant Credit Union Benefits Overview

Alliant constantly works on improving its Employee Value Proposition. Our Human Capital Group team seeks ongoing employee feedback to continue to raise the bar on employee-focused benefits, making updates to the existing and adding new benefits every year.

Culture

Volunteer in local community

Alliant offers 8 hours of paid volunteer time benefit for all employees.

Partners with nonprofits

To execute on our mission of Bridging the Digital Divide, Alliant has partnered with PCs for People, Connected Nation, DiGiTunity and the National Digital Inclusion Alliance.

Open door policy

OKR operational model

Team based strategic planning

Flexible work schedule

Alliant provides employees with a flexible work schedule that includes Flexible start and end times.

Remote work program

Since the pandemic began, all non-essential job functions have been remote 100%.

Diversity

Documented equal pay policy

Dedicated diversity and inclusion staff

Highly diverse management team

Mandated unconscious bias training

Alliant provides our leaders and employees with unconscious bias, psychological safety and inclusive mindset training.

Diversity manifesto

Diversity employee resource groups

Alliant supports employee resource groups. At this time, employees created INCLUDE, a women's resource group and ALL, an LGBTQ+ employee resource group, and EMPOWER black employees' resource group.

Hiring practices that promote diversity

At Alliant, we ensure that we have a diverse candidate slate for every role for which we hire and that our interview panels are also diverse.

Health Insurance & Wellness Benefits

Flexible Spending Account (FSA)

Alliant employees can contribute up to $2,750 annually to their Health Care FSA and $5,000 to their dependent care FSA.

Disability insurance

Company provides Short Term Disability benefit payable for up to 13 weeks as well as Long Term Disability insurance that covers 66.67% of your monthly earnings up to $10,000 monthly maximum payout.

Dental insurance

Preventive services covered at 100%, Basic services covered at 80%; Major restorative services covered at 50%; Orthodontics covered at 50%

Vision insurance

Alliant offers free vision benefits to its employees and their dependents. The vision benefits plan covers 100% for annual eye exams after a $10 copay and $150 for glasses and contacts.

Health insurance

Alliant provides a choice of two medical plans. If you elect a medical plan, you are automatically enrolled in an HSA where Alliant contributes funds to help you pay for your out-of-pocket expenses.

Life insurance

Basic Life insurance and Accidental Death & Dismemberment is equal to 1 times an employee's annual salary. Employees can also purchase Voluntary Life insurance for themselves and their dependents.

Pet insurance

Our pet insurance policy covers up to %90 of out of pocket expenses.

Wellness programs

With Alliant's wellness reimbursement program, each employee receives up to $35 per month (non-cumulative) to spend on wellness activities and discounted wellness services through ThrivePass.

Mental health benefits

Alliant employees get free access to ComPsych, Calm and myStrength apps and services.

Financial & Retirement

401(K)

Alliant offers a 401(k) plan administered through Fidelity where employees can contribute up to 60% of eligible compensation to the annual IRS limit.

401(K) matching

We match 100% of contributions up to the first 5% of an employee's annual gross pay. eligible salary. You will be 100% vested in these contributions right away.

Performance bonus

In the last years, Alliant’s bonus payouts were above 100%.

Charitable contribution matching

The Alliant Credit Union Foundation also matches employee donations made to non-religious, non-political 501(c)(3) organizations up to a total of $1,000 per person per calendar year.

Child Care & Parental Leave Benefits

Generous parental leave

We provide up to 6 weeks of parental leave for the primary and secondary caretakers.

Family medical leave

Employees who have been with the company for 12 months are eligible for up to 26 weeks of family medical leave.

Vacation & Time Off Benefits

Unlimited vacation policy

Generous PTO

Our employees receive between 21 and 31 days per year of paid time off based on years of service. Alliant also offers a Flexible Time Off (unlimited time off) policy for Sr. Managers and above.

Paid volunteer time

Our employees receive 8 hours per year of paid volunteer time.

Paid holidays

Office Perks

Commuter benefits

Employees can withhold up to $280 per month pre-tax for transit expenses and up to $280 per month pre-tax for parking expenses.

Company-sponsored outings

Alliant hosts between 4 and 6 major employee events in a year, including the Annual Volleyball Tournament, annual summer party and employee appreciation day celebration.

Free snacks and drinks

Currently, Alliant offers free snacks, free hot beverages and bottled water during the day, free lunch/food events on occasion and bi-weekly free fruit.

Some meals provided

Fitness stipend

Alliant reimburses its employees up to $35 per month for gym, health and fitness services and activities.

Professional Development Benefits

Job training & conferences

Alliant offers employees professional development opportunities like Annual individual budget for training, onsite training courses and the ability to attend job-related conferences and seminars.

Tuition reimbursement

We offer up to $5,250 annually for continuing education through our tuition reimbursement benefit.

Lunch and learns

Alliant hosts lunch and learn and hour with the leader meetings once per quarter, giving our employees to hear from our executive and senior leadership teams.

Promote from within

Continuing education stipend

We offer up to $5,250 annually for continuing education through our tuition reimbursement benefit.

Online course subscriptions available

Customized development tracks

Paid industry certifications

Additional Perks + Benefits

Alliant constantly works on improving its Employee Value Proposition. Currently, Alliant offers free snacks, free hot beverages and bottled water, free lunch/food events on occasion, personal concierge service, on-site package/mailing service, massage therapy, discounted ticket sales, car wash, dry cleaning, convenience store, vehicle maintenance, banking and a gym at our headquarters location.

Our company works hard to create a work environment that allows our employees to maintain a healthy work/life balance. We encourage our employees to take advantage of flexible hours and offer an option to work remotely. Alliant also offers a very generous PTO package, which starts new employees with 21 PTO days annualized in their first year of employment.

The well-being of our employees and their families translates to productivity and commitment to their jobs. That is why we constantly work on launching new benefits that will help them find the best medical care at the lowest cost and get the help they need with convenience and without unnecessary stress.

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