Operational Excellence Analyst at Home Chef

| Chicago
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Home Chef is building new ways to provide meal solutions that meet a wide variety of customer needs, and shipping locations both online and in store. Our team is a unique mix of creators, chefs, entrepreneurs, and trailblazers and we’re growing quickly. Our customer-first mentality, combined with a zest for supporting our peers, helped us bring home Built in Chicago’s Startup of the Year Moxie award in 2017. If you’re ready to be part of the action, we’re ready to connect with you. There are no limits to where we can go together.
Home Chef is a rapidly growing meal kit delivery service, fueled by our customer-first mentality and incredible team. Our plant-based crew is the lifeblood of our organization, operating in a supportive environment that allows the workplace to feel like a home away from home. Our work product is a testament to what collaboration, heart, and hustle can accomplish when combined. If you’re ready to be part of the action, we’re ready to connect with you. There are no limits to where we can go together.
Summary of Responsibilities:
The Ops Excellence team at Home Chef is a small but growing group of talented individuals that tackle some of our biggest challenges in operations. Sometimes referred to as Home Chef’s operations “SWAT” team, we work on cross-functional initiatives that help to define the future state of the operations organization. Our projects evolve based on the needs of the business – no two days are the same – but we’re always focused on execution and driving towards positive impact. We pride ourselves on being great problem solvers, thought partners, and go-getters.

Detailed Responsibilities:

  • The Operational Excellence Analyst will be expected to wear several hats and will have the opportunity to work on a variety of projects. Although different projects will require different skillsets, the high-level responsibilities and expectations for this role are outlined below:
  • Tool Development & Tech Enablement
  • Partner with our plant teams to develop, manage, and continually improve tools used on the floor at our production facilities
  • Understand challenges in the current technology landscape and work with production management and front-line employees to develop potential solutions
  • Examples of past projects include: developing, maintaining, and troubleshooting operational dashboards and reports
  • Data Analysis & Reporting:
  • Develop models and methodologies to monitor success of multiple facets of the business (facility capacity, machinery usage, labor, production, etc.)
  • Find innovative ways to make data actionable for our production teams - build processes to better collect, store, and visualize operational data in a meaningful and impactful way
  • Enable data-driven decision making by reporting on core KPIs and performing ad-hoc analyses
  • Examples of past projects include: performing analysis for our produce SWAT team initiative, such as a deep-dive analysis into top produce quality errors and identification of root cause issues
  • Training & People Support:
  • Partner with our HR teams to establish plant-focused programs related to performance management, professional development, and employee recognition & retention
  • Examples of past projects include: developing & maintaining attendance tracking tools used by our HR teams, implementing employee recognition programs such as box giveaways and Home Chef “value awards”
  • Workplanning & Project Management
  • Work independently to develop project plans and timelines to drive progress forward, while working with multiple cross-functional stakeholders

Qualifications: The requirements listed below are representative of the knowledge, skill, ability and/or other characteristics needed for this role. Reasonable accommodations may be made to enable individuals with disabilities.

  • Entrepreneurial mindset: energetic and able to lead change, create vision, and inspire people to achieve goals in a fast-paced environment
  • Problem solver: Identify issues quickly and bring recommended solutions backed by logic to the discussion
  • Interpersonal savvy: Develop rapport across the organization in order to build consensus for implementing new processes and tools
  • Results oriented: Deal with ambiguity and make timely decisions to get to impact quickly
  • Attention to detail: Organizational skills and ability to manage details of complex systems and operational processes
  • Embody the Home Chef core values of customer first, pursuing excellence, taking ownership, and building a best-in-class team
  • 1+ years work experience in operations, management consulting, or data analysis role; top-ranked candidates strongly preferred
  • Technical ability: While experience using data analysis programs (e.g. Excel and Google Business Apps) are a must, experience using SQL, Python, and/or JavaScript highly desired

Education

  • Completion of a four-year degree program in a related field Engineering, Economics, Finance, Computer Science, Information Systems, Statistics, or other relevant area of study is preferred

Perks/Benefits:
-Candidates can experience Home Chef as a customer - enter promo code PEOPLE30 for $30 off your first 
 order!
-Direct access to senior management – our leadership team works alongside our team members every day
-Comprehensive medical, dental, and vision insurance
-Generous paid time off (PTO) policy
-401k program
-Flexible spending accounts for qualified medical, dependent care, parking, or transit expenses
-Free water taxi, discounted gym membership, and daily bike storage for Wrigley building employees
-Cold brew coffee on tap at no charge
-Employee discounts for Home Chef meal kits
-Free lunch every Friday and snacks and beverages on hand every day
-Casual dress
Home Chef is an equal employment opportunity employer 

Read Full Job Description

Technology we use

  • Engineering
  • Product
    • JavascriptLanguages
    • RubyLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • OptimizelyAnalytics
    • IllustratorDesign
    • SketchDesign

Location

Located in the iconic Old Chicago Post Office. Plus, the office is easy to get to with various train and bus stops being close by.

What are Home Chef Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Home Chef hosts company outings Semi-annually.
Free Daily Meals
Weekly Fooda credit which equals to one company paid lunch per week .
Stocked Kitchen
Some Meals Provided
Happy Hours
Happy hours are hosted at team's discretion.
Recreational Clubs
Professional Development Benefits
Tuition Reimbursement
Lunch and learns
Home Chef hosts lunch and learn meetings once per quarter.
Promote from within
Paid industry certifications

Additional Perks + Benefits

Direct access to senior management – our leadership team works alongside our team members every day. Flexible spending accounts for qualified medical, dependent care, parking, or transit expenses. On-site gym membership, and daily bike storage for Old Chicago Post Office building employees. Employee discounts for Home Chef meal kits. Candidates can experience Home Chef as a customer - enter promo code PEOPLE30 for $30 off your first order!

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