Operations Analyst at Morningstar

| Chicago
!Sorry, this job was removed at 1:33 p.m. (CST) on Monday, January 27, 2020

The Role: The Fiduciary Services team is looking for an Operations Analyst to help support our growing platform. In this role, you will be responsible for providing exceptional quality support for all products and processes related to the Fiduciary Services platform. You will work closely with a team of project managers, developers and investment consultants to ensure all daily operational tasks are completed and results are delivered to clients on time. In addition, you will support the development and ongoing maintenance of internal systems/processes. This position is based in our Chicago office.


Responsibilities

  • Develop an in-depth understanding of Fiduciary Services’ solutions and products.
  • Support the administrative and operational functions necessary to maintain the quality and stability of the platform, such as managing file updates, client communications and report processing.
  • Work with both internal and external client teams to maintain accurate data and validate client deliverables.
  • Investigate and troubleshoot client issues and data discrepancies.
  • Manage the timely delivery of quarterly, annual or ad hoc reports; working with developers, project managers and consultants as needed.
  • Work closely with internal product development and scrum teams to diagnose and resolve issues and implement feature enhancements. 
  • Develop and maintain any documentation necessary for operational support.


Requirements

  • Bachelor’s degree with excellent academic credentials
  • At least 3 years of experience
  • Excellent verbal, written, and analytical skills
  • Self-directed and detail-oriented
  • Superior business judgment, data analysis and problem-solving skills
  • Working knowledge of SQL, XML and proficiency with Microsoft Office
  • Ability to multi-task and manage several projects at any given time
  • Knowledge of Agile software development practices and strong technical acumen
  • Strong customer-service focus for building a product with purpose and supporting clients
  • Interest in financial and investment industry a plus

 

Morningstar is an equal opportunity employer.

Read Full Job Description

Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • D3JSLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • Ember.jsFrameworks
    • ExpressFrameworks
    • FlaskFrameworks
    • Node.jsFrameworks
    • PlayFrameworks
    • SpringFrameworks
    • Maria DBDatabases
    • MemcachedDatabases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • PostgreSQLDatabases

Location

22 W. Washington , Chicago, IL 60602

What are Morningstar Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Company sponsored family events
Acme co. sponsors family oriented events Annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Happy Hours
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 program, Career mentoring, Leadership mentoring.
Continuing Education stipend
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Compensation at Morningstar is more than a salary. It’s about making positive contributions to both life and work. We give our diverse workforce the choice and flexibility they need to maintain their health, retirement plans, time, and professional growth.

More Jobs at Morningstar69 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
HR
Internships
Legal
Marketing
Operations
Product
Project Mgmt
Sales
Operations
new
Chicago
Operations
new
Chicago
Developer
new
Chicago
Design + UX
new
Chicago
Operations
new
Chicago
Operations
new
Chicago
Developer
new
Chicago
Data + Analytics
new
Chicago
Sales
new
Chicago
Design + UX
new
Chicago
Sales
new
Chicago
Design + UX
new
Chicago
Operations
new
Chicago
Data + Analytics
new
Chicago
Project Mgmt
new
Chicago
Sales
new
Chicago
Project Mgmt
new
Chicago
Internships
new
Chicago
Finance
new
Chicago
Marketing
new
Chicago
Product
new
Chicago
Data + Analytics
new
Chicago
Data + Analytics
new
Chicago
Developer
new
Chicago
Design + UX
new
Chicago
Marketing
new
Chicago
Design + UX
new
Chicago
HR
new
Chicago
Operations
new
Chicago
Operations
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Project Mgmt
new
Chicago
Data + Analytics
new
Chicago
Design + UX
new
Chicago
Finance
new
Chicago
Marketing
new
Chicago
Design + UX
new
Chicago
Operations
new
Chicago