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Staff Machine Learning Engineer

| Chicago | Hybrid
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Description

 

Staff Machine Learning Engineer

What you get to do in this role:

  • You will be required to assess Business Problems, Technical problems, and come up with best fit solution, develop the solution and deploy the solution using the next generation concepts like AIOPS, APM monitoring.
  • You will be required to work with IT Operations team and deliver these solutions at scale and deploy this for multiple teams You will be required to assess Business Problems, Technical problems, and come up with best fit solution and deploy the solution using the next generation concepts like AIOPS, APM monitoring.
  • You will be required to work with IT Operations team and deliver these solutions at scale and deploy this for multiple teams.

Job Responsibilities

  • Research and develop machine learning algorithms for IT Operations
  • Run experiments to measure algorithms effectiveness and performance
  • Optimize algorithms for real-time performance
  • Involve in full stack software development for AIOps projects/products including data collection, data process, big data, machine learning services and visualization technologies by using state-of-art technologies including development/deployment in cloud, containers, microservice, large scale messaging systems, machine learning services, and visualization of big data
  • Write documentation and tests for code
  • Work in a team environment by following Agile software development process
  • Provide mentoring and training to peers and other colleagues in the organization.

Requirements for position:

  • Nine plus years of overall industry experience in one of the tools- NLP (Any tools), OR Cloud (Either AWS OR Azure) with Infra experience, ML (minimum 2 years of experience)
  • Experience in designing, developing, scalable and distributed system
  • Solid Python programming experience
  • Experience in designing and development of data collection and pipelines
  • Experience in designing and development of big data systems
  • Experience in development on cloud platform
  • Experience with standard machine learning frameworks
  • Strong communication skills (both written and verbal)
  • Bachelor’s degree and/or an MS in Artificial Intelligence, Computer Science, Information technology, or related field experience in developing software system with machine learning services

 

 

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • MariaDBDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases

Location

176 N Racine Ave, Chicago, IL 60607

An Insider's view of ServiceNow

What’s the vibe like in the office?

The culture at this company is to take people's uniqueness, their superpowers — who they are at their core — and figure out how to raise them up for their benefit and the company's benefit.

Christine

Vice President of AMS Solution Consulting

What does your typical day look like?

If I could clarify one thing about being an engineer, we're a lot more collaborative than people think. Engineers can be seen as always sitting by themselves in front of a computer in a dark room and code just streaming down it. However, we work closely with project managers and designers to create the best product for customers.

Viviana

Senior Machine Learning Engineer

How does the company support your career growth?

My experience with Launchpad was humbling and eye-opening. I connected with many other early career individuals and discussed imposter syndrome. Being able to voice that and not feel alone in that feeling, I was like, "Wow. I don't have to know everything." There's still room for me to grow, and there's grace there.

Alexander

Diversity and Inclusion Analyst

How do your team's ideas influence the company's direction?

In this expanding hybrid world, people conduct millions of transactions on a regular basis, creating more data and processes to manage. So, continuing to offer new solutions, while scaling to the expectations of the modern world, is a challenge we are excited to take on. We are driving new levels of productivity, automation, and innovation.

Pat

Chief Technology Officer

What does career growth look like on your team?

Since joining ServiceNow, I've built out my leadership team, and 60% are women. My goal for my team is to create opportunities and a platform to showcase the incredible impact that they're having on the business, whether that's having them lead a critical initiative with cross-functional visibility or present during a C-suite meeting.

Vanessa

President, ServiceNow.org

What are ServiceNow Perks + Benefits

ServiceNow Benefits Overview

We make work better for people—including our own. From work environments that help us do our best work, to benefits and a culture that encourage employees to stay healthy, happy, engaged, and growing, we keep our people at the center of everything we do.

Culture
Volunteer in local community
Open door policy
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Onsite gym
Professional Development Benefits
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available

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