Product Designer, Mobile Applications
ABOUT US
We build tools for 100+ brands and retailers in the ecommerce space that help them offer free two-day shipping, same-day delivery, and product expansion into new marketplaces -- keeping them several steps ahead of the curve in a rapidly changing industry.
We are a purpose- and culture-driven organization that prides ourselves on connectivity, equality, diversity and inclusion. We are committed to our people as a service-oriented company as our people are at the heart of everything we do.
We are Headquartered in Chicago, with offices in New York, Conshohocken, PA (Philly area), and Krakow, Poland and we operate as a subsidiary of FedEx Services.
ABOUT THE ROLE
Only experiences with truly exceptional design can compete for shopper’s time and attention in today’s market. At ShopRunner, we’re looking for a Product Designer to represent the customer voice as you work alongside fellow designers, product managers and engineers to research, design, and build mobile app experiences that make shopping fun, inspiring and convenient.
Your day-to-day will include:
- Working with product and engineering managers to strategically prioritize future ShopRunner initiatives that align with the most important customer needs
- Collaborating with fellow product designers and product managers to conduct discovery research in the form of customer interviews, surveys, and field observation
- Conducting research into competitive products and experiences
- Partnering with Data Science to design innovative new ways to discover products
- Creating and iterating on wireframes and prototypes of the user experience
- Running usability tests to understand the successes and failures of different design decisions
- Contributing to our design system and producing beautiful, high-fidelity user interfaces
- Ensuring design quality through the product development process
This role is US based only but we are open to any of our US offices in Chicago, IL, Conshohocken, PA (Philly), and New York City or fully remote in any of these states: CA, DE, IL, IN, FLA, MA, NY, NJ, NC, SC, PA, TX, UT, VA, WA, CT, MD, MI. From time to time, there will be limited travel to our offices as the need arises.
WHAT WE'RE LOOKING FOR
This role is a great opportunity for someone who:
- Obsesses over the details of both beautiful and functional mobile app and web experiences
- Loves collaboration with other designers and cross-functional teamwork
- Is comfortable in the early stages of product development, including working through ambiguity to define new and exciting products and features
The skills and experience that will make you successful are:
- 3+ years of product design experience with digital products for mobile and web apps
- Prior experience researching and designing consumer products
- Understanding of Apple HIG and Google Material design conventions and patterns
- Experience working in a collaborative, agile and data-driven environment
- Familiar with Figma and Validately/UserZoomGo (or similar design and usability testing tools)
- BA/BS degree in Design, UX, Psychology, Human Computer Interaction or a related field -- or equivalent experience
We want you to bring your whole human self to work every single day. We accept you for who you are and consider everyone on an equal opportunity basis without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.