ReviewTrackers empowers businesses to understand their customers better through advanced review and customer feedback technology. ReviewTrackers software business solutions allow for analyzing, amplifying, and maximizing customer feedback to accelerate customer acquisition and improve customer retention while driving more authentic connections with customers. 

At ReviewTrackers, we cultivate an inclusive, dynamic, fun, and communicative team environment. We value crafting a team that has a diverse set of backgrounds and respects a healthy expression of diverse opinions. We work to inspire our team to experiment with new ideas while collaborating and communicating with one another to find solutions!

A Product Designer at ReviewTrackers is someone who puts the customer first and who has a desire to own their design outcomes and contribute to an evolving human-centered product organization. Whether it’s doing customer discovery interviews or creating beautiful high-fidelity mockups of your designs, you’ll be working side by side with the other Designers, Product Managers and Engineers to drive our Product and customer progress forward.

Remote. #LI-remote #BI-Remote

How You Will Make an Impact:

• Understand the connection of design to business objectives and how to deliver value through a cooperative product team effort.
• Design exceptional products from start to finish, participating in all phases of design, from definition to development and optimization
• Iterate actively with prototypes at all levels of design fidelity, informed by user research, market trends, and business goals
• Communicate and share often in written, verbal, and visual forms to create alignment and move the work towards implementation
• Collaborate regularly with engineers to ship high-quality experiences
• Work closely with product management to align design activities to business goals
• Help create and deliver on goals at the product team level

Who you will be working with:

• You will be working with our growing product organization of product managers and designers that come with a wide variety of experiences. You’ll be able to learn from more senior peers and have an opportunity to mentor more junior peers
• You will be working with a dedicated product team with several engineers and a designer
• You will be cross collaborating with peers from Marketing, Sales and Customer Success
• You will have opportunities to work with the leadership team - pitching them your product ideas and presenting your successes

What you will work on now:

• Collaborative workflows that allow our clients to improve their businesses through customer feedback and better serve their customers
• Review-data visualization solutions that present deeply complex information in a simple and approachable way
• Develop new photo-first methods of review and feedback generation
• Collaborate and ship features on our web and native mobile products

What you bring to the table:

• 2+ years of product design experience building software in the tech industry (B2B SaaS experience preferred)
• Experience conducting user research and testing
• Experience working with multiple functional areas such as Product, Engineering and Design
• Experience in creating low & high-fidelity design, interactive prototypes in Figma (or similar tools)
• Experience with interactive prototyping
• Familiarity with and willingness to use and help develop a design system
• Ability to work asynchronously in a self-guided manner 
• A shareable portfolio that clearly demonstrates your ability to solve user problems and deliver value to an organization
• Legally authorized to work in the U.S.

Perks and Benefits at ReviewTrackers:

• 100% company-paid premiums for health, dental, vision, life, short-term disability, and long-term disability insurance
• BlueCross BlueShield healthcare benefits are available for families. Flexible PTO policy
• Company-sponsored 401K matching at 3%
• FSA or HSA benefits are available
• Pre-taxed transit benefits 
• Diversity & Inclusion Culture Group and company-wide training(s)
• Volunteer & Fundraising initiatives 
• Monthly All-Hands meeting with all ReviewTrackers departments to discuss what each team is working on and reiterate its mission
• Company Kindle, along with unlimited books of your choice
• Stocked Kitchen with snacks and drinks (if you would like to work in the office, not required)
• Monthly ‘Take Your Coworker to Lunch’ paid for by ReviewTrackers (if/when we’re back in the office)

ReviewTrackers provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.