Product Designer

ABOUT US

 

Founded in 2012 and headquartered in Chicago, IL, Pangea started with the mission of making money transfer simple, fair and safe. Since then, we’ve strived to enhance the security and reduce the costs and pain points of international money transfer.

 

As Pangeans, we value introspection, accountability, empowerment, excellence, and above all, kindness. We believe in a fierce dedication to customer experience. We know that diversity is the key to innovation and creativity. If you have a growth mindset and you thrive under pressure, you’re a great fit for our team!

ABOUT THE ROLE

Pangea is seeking a Product Designer to join our growing Product team. This role will own the design aesthetic and UX of Pangea’s web and mobile applications, which allow our customers to send money to their loved ones securely and efficiently. As a Product Designer, you will help us define and deliver clean, intuitive and appealing experiences to our users as we continue to evolve our offering.  Successful candidates will deeply understand the customer journey and own the product vision from a high level as well as execute designs at a detailed level.

RESPONSIBILITIES
 

  • Design solutions that address business and user requirements while considering the entire customer experience

  • Define the user experience including elements of visual design; working directly with the product and engineering teams to execute a consistent experience across platforms

  • Deliver user flows, design documentation, prototypes, design assets, and other UX deliverables

  • Run usability studies, collecting and reacting to direct user feedback and product metrics

  • Optimize funnels and user flows, directly impacting customer retention and activation

QUALIFICATIONS

  • At least 3 years of professional experience

  • Design skills desired:  Excellence in interaction design and competence with visual design.  Experience with user research or prototyping is a plus

  • Ability to actively and constantly collaborate, turning ideas into meaningful and impactful experiences

  • Ability to deliver on short-term needs that fit into the long-term vision, including creating sketches and user flows, wireframes, interactive prototypes, and polished, production-ready user interface and visual designs

  • Familiarity with data tracking tools like Mixpanel or Google Analytics and funnel optimization best practices

  • Passion for working in a fast-paced, results-driven startup environment

 

Pangea is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages

Location

Pangea is headquartered in Chicago's River North neighborhood.
400 N State St, Chicago, IL 60654

An Insider's view of Pangea Money Transfer

How would you describe the company’s work-life balance?

The desire to make sure that our team has the tools we need to be successful and give our all every day is infused in the culture and that includes taking care of ourselves and finding the right balance between work and the rest of our lives.

Stacey

Director of Customer Service

What kinds of technical challenges do you and your team face?

We constantly refine our mobile app experience to help people send money to friends and family. Behind the scenes, we build robust APIs that coordinate money transfers across many financial networks worldwide using a diverse and evolving tech stack based on AWS. We have a motivated team that is eager to take on any challenge.

Nick

VP of Engineering

What makes someone successful on your team?

What I love about Pangea is that it continues to be a place that rewards hard work and initiative. For those who can thrive in an ambiguous environment and take ownership to solve problems, Pangea offers a fantastic opportunity to see the impact of your efforts.

Josh

GM

How do you empower your team to be more creative?

You have to encourage a culture of trying new things. For people to be creative, they have to be allowed to think outside the box, and to do that they have to be OK with failure. We have to be introspective and get better each time, but failure is part of the process. That's the only way to get better.

Nishu

CEO

How does your team reward individual success?

We have a program called Pangea Props that gives everyone the ability to reward team members for their accomplishments. Props are published on a slack channel for everyone to see. It's fun to see what people are working on and help celebrate big wins. Employees can cash out their Props for real prizes like gift cards or charitable donations.

Carolyn

Director of HR

What are Pangea Money Transfer Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Pangea contributes to employee Health Savings Accounts twice a year.
Disability Insurance
Dental Benefits
The cost of Pangea's dental plan with MetLife is covered 100% by Pangea.
Vision Benefits
The cost of Pangea's vision plan with MetLife is covered 100% by Pangea.
Health Insurance Benefits
The cost of Pangea's healthcare plan with Atenea is covered 100% by Pangea. We also contribute $500 to each employee's Health Savings Account (HSA) yearly.
Life Insurance
Wellness Programs
Pangea proudly provides employees with reimbursement for gyms, fitness equipment, and race entry fees.
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Pangea 3 months of paid maternity leave, 6 weeks of paid adoption leave, and 3 weeks of paid paternity & same-sex partner leave for new parents with at least 1 year of service.
Remote Work Program
Pangea lets all employees work remotely at least once a month.
Vacation & Time Off Benefits
Generous PTO
Pangea's vacation policy includes up to 22 days of PTO for all employees, and increased amounts for each tenured employees.
Paid Volunteer Time
Pangea encourages employees to give back with paid volunteer time of 1-day per year.
Sabbatical
Pangea offers full-time employees with 4 years of continued service the opportunity to take a 2-week paid sabbatical.
Paid Holidays
Paid Sick Days
Pangea offers paid sick days of up to 5 days per year for all employees.
Perks & Discounts
Casual Dress
Commuter Benefits
Pangea reimburses employees for 100% of their monthly Ventra pass and up to $105 of their monthly Metra pass.
Company Outings
Game Room
We occupy the whole 3rd floor, and any room can turn into the game room after a long week. Meet us in the kitchen for carrom showdowns, or near the CEO's office for a Foosball tournament.
Stocked Kitchen
Our office manager has our kitchen stocked with grab & go snacks, breakfast & all the LaCroix you can handle. Not to mention, Friday treats like ice cream sundaes.
Some Meals Provided
Happy Hours
Recreational Clubs
We take beach volleyball (kind of) seriously.
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
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