Discover
We power a network that helps people achieve a brighter financial future.
Riverwoods, IL
Hybrid

Senior UI/UX Designer

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Discover. A brighter future.

With Discover, you’ll have the chance to make a difference at one of the world’s leading digital banking and payments companies. From Day 1, you’ll do meaningful work you’re passionate about, with the support and resources you need for success. We value what makes each employee unique and provide a collaborative, team-based culture that gives everyone an opportunity to shine. Be the reason millions of people find a brighter financial future, while building the future you want, here at Discover.

Job Description  

The Card Operations BI organization is responsible for producing BI solutions, which allow Card Operation leadership to have visibility into their performance and provide insight on deficiencies.

As the UI/UX Designer for the Card Ops BI Application Team, this individual will be responsible for providing a standardized user experience across all BI products. This includes web-based interfaces and Tableau dashboards.

This role can be remote or sit in one of our locations countrywide

Responsibilities

  • Design and map the experience using journey maps; create prototypes, information architecture, wireframes, screen-flow diagrams & UI specs for testing and development
  • Create and maintain design/style guides, pattern libraries, and UI elements
  • Defines and implements systematic approach to create clean and functional UI
  • Collaborate with the project team to flesh out concepts and quickly build prototypes to socialize with key stakeholders
  • Devise interfaces that guide the end user thru the story of what happened
  • Responsible for the development of products that create an innovative, best in class experience for our customers. Responsible for capturing stakeholder feature requests, analyze processes, and design workflows at a high level. Defines and creates interaction flows, wireframes, review feedback on released features, and drive new features in web or mobile apps.
  • Understands the target users’ needs, motivations, and behaviors as it relates to a specific project or area
  • Has familiarity with Tableau and/or other data visualization techniques
  • Transition between various digital channels including web and mobile app
  • Articulates user experience design issues effectively. Presents and builds consensus around design thinking and rationale with peers and stakeholders
  • Balances technical and delivery constraints when creating accessible and engaging user interfaces based on complex requirements and tight deadlines
  • Defines and implements systematic approach to create clean and functional UI.
  • Participates in the product definition process with the team and drive the clarification of the user tasks and objectives.
  •  Utilizes Usability testing or A/B testing to present and validate design solutions.

Requirements:

  • Bachelor’s degree in information technology or graphic design
  • 6+ years in UX design or Information Architecture or related area
  • In Lieu of education experience, 8+ years of experience in UX design or Information Architecture or related

Preferred:

  • Expert in using Adobe Creative Suite (Photoshop and Illustrator), Axure, OmniGraffle or other visual design and wire-framing tools
  • Experience working in Agile/Scrum delivery teams
  • Excellent communication, leadership and presentation skills
  • Ability to deliver solid work on tight schedules
  • Familiar with Tableau and/or other data visualization techniques 
  • Ability to define new approaches to complex design problems
  • Understanding of HTML & CSS
  • Experience designing for mobile app and responsive web
  • Comfortable working in a fast-paced environment
  • Knowledge and practice of lean product design (UCD) principles
  • Experience with Tableau visualization techniques
  • Proficiency in HTML, CSS, and JavaScript for rapid prototyping
  • Familiar with Angular and NodeJs
  • Financial or Call Center Operations

#LI-LG1

What are you waiting for? Apply today!

The same way we treat our employees is how we treat all applicants – with respect. Discover Financial Services is an equal opportunity employer (EEO is the law). We thrive on diversity & inclusion. You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Discover.

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What are Discover Perks + Benefits

Discover Benefits Overview

Start enjoying great benefits Day 1 — We support you with the same dedication we bring to all of our customers. Our comprehensive benefits package features first-class insurance, financial planning support and excellent perks designed to help you reach your goals and live a rich, healthy life.

Check out more of our amazing employee benefits at mydiscoverbenefits.com

Culture
Volunteer in local community
Discover’s business is built on helping people, and we invest in the community (Blessing Backpacks, Boys & Girls Clubs, Big Brothers/Sisters) to demonstrate our commitment to a brighter future.
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
You can open a separate Health Care FSA (HCFSA) and contribute up to $2,650 tax-free from your paycheck to reimburse yourself for eligible out-of-pocket expenses.
Disability insurance
Employees receive Short-Term Disability Insurance at no cost.
Dental insurance
Discover offers two dental plan options — Standard and Premier — both are administered by MetLife.
Vision insurance
Discover offers two vision plan options — Standard and Premier through VSP.
Health insurance
Discover offers a variety of medical plans for you and eligible family members, so that you can choose the benefit plan that suits your needs.
Life insurance
As a Discover employee, you receive Basic Life Insurance of one times your HWEE (up to $500,000) at no cost to you.
Pet insurance
Purchase medical coverage at a discounted rate for your beloved family pet. The more pets you insure, the greater the discount.
Wellness programs
Help balance your work and personal life with a wide variety of free and discounted resource and referral services including family and relationship counseling and financial guidance.
Mental health benefits
Financial & Retirement
401(K)
You may elect to contribute 1% to 30% of your eligible base salary, commissions and bonus on a pre-tax basis, up to IRS limits every year.
401(K) matching
Discover matches up to 6% of the pre-tax contributions you make to the 401(k) Plan.
Employee stock purchase plan
The ESPP provides eligible employees with an opportunity to purchase shares of Discover common stock through payroll deductions at a 5% discount.
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Discover helps eligible employees and their families with the costs of adoption by reimbursing certain expenses.
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Discover has a Paid Time Off of 4 to 5 Weeks of paid time per year.
Paid volunteer time
Paid holidays
Discover provides 7 paid holidays.
Paid sick days
Office Perks
Commuter benefits
When you enroll in the Commuter Benefits Program at WageWorks, you’ll save on taxes on mass-transit passes, parking and other eligible expenses.
Company-sponsored outings
Onsite office parking
Recreational clubs
Relocation assistance
Fitness stipend
Onsite gym
Discover has fitness centers and Weight Watchers® programs at all five major locations.
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Discover provides tuition reimbursement and a full-ride bachelor's degree program for select online degree programs.
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

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