Manage a portfolio of digital agency clients, lead client communications, analyze and optimize omnichannel campaign performance, produce monthly reports, and collaborate with internal teams to drive strategic recommendations and improve ROI.
We're seeking a proactive and strategic Digital Agency Account Manager to oversee a dedicated client portfolio. In this role, you will be instrumental in fostering strong client relationships, facilitating clear communication across teams, and identifying strategic opportunities to optimize campaign return on investment.
While our specialized teams manage campaign build-out, fulfillment and execution, your expertise will be crucial in analyzing account performance and developing innovative strategies that empower clients to achieve market dominance. This position is ideal for a results-driven individual committed to delivering exceptional client outcomes.
- Develop and execute effective digital marketing strategies for our clients across all digital marketing channels
- Lead client communication and serve as the main point of contact between clients and our team
- Communicate consistently, responsively, and proactively to the client's points of contact
- Analyze campaign data and provide insights to clients regarding performance
- Share new services and recommendations to clients in their best interest
- Continuously monitor campaign performance and optimize campaigns as needed
- Collaborate with internal team members to ensure client goals are met
- Create monthly reports for clients summarizing campaign performance and next steps
- Keep abreast of trends, changes, and competitor actions that might affect our clients, and highlight our expertise to build trust and potential impact on clients’ campaigns
- Effectively manage priorities and multiple projects within your client portfolio and for internal teams
Requirements
- 2-3 years of experience in an Account Management role within a digital marketing agency.
- Proven track record of managing successful omnichannel campaigns for clients
- Experience working with campaign diagnostic tools: Ahrefs, SEMrush, GSC, GA4
- Working knowledge of multiple core marketing channels: SEO, PPC, Local Service Ads, Paid Social, Organic Social, & Design & Development
- Excellent written and verbal communication skills
- Strong analytical and problem-solving skills
- Ability to manage multiple clients and campaigns at once
Benefits
- Annual salary of $60k + commission
- Uncapped Commissions starting Day 1
- Work Remotely from home
- Unlimited PTO
- 401(k) with 3% employer match (Safe Harbor)
- 100% Health Insurance (Fully employer-funded coverage)
Top Skills
Ahrefs
Ga4
Google Search Console (Gsc)
Semrush
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