At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
WHAT WE'RE LOOKING FOR
The Business Development team at Braze shapes future revenue success every day. It is the team at the forefront of identifying, understanding, and helping potential customers build, enhance, or transform their customer engagement offering.
Braze is looking for a proven Business Development leader to further drive outbound pipeline growth by managing and coaching our highly ambitious AMER BD Team. This role will lead the execution of New Business Development across Scale, Enterprise, and Industry territories. The role requires strong hands-on experience in working day-to-day with the team in delivering:
- Manage and inspire a team of BDRs, Senior BDRs, and BD Specialists, fostering a high-performance, inclusive culture
- Hiring and performance management
- Strategies and tactics for outbound pipeline growth
- Delivering continuous enablement to Individual Contributors
- Meeting monthly, quarterly, and yearly pipeline generation quotas with your team
- Collaborating with Marketing, Sales, and Partnerships teams to achieve your goals
- Adopt, scale, and contribute pipeline processes to optimise execution
- Being the ambassador for BD’s regional and global strategies, standards, and culture
This role will collaborate closely with sales, marketing, and partnership leaders to deliver pipeline gains and ensure the AMER BD team has quality market coverage and penetration.
The team is collaborative, communicative, and we are always the first to take action. There’s a global team of other BD leaders to collaborate with, and the role is an invitation to be proactive and take control of your own sales success. It is one of the most energetic, fast-paced teams at Braze!
BDRs and their leaders gain huge value from working together at our amazing offices in Chicago & Austin. This allows our team to thrive in a learning environment together.
WHAT YOU'LL DO
BD is a high-impact, highly visible team. Attention to detail, pace, and energy are crucial. BDRs at Braze don’t just hunt to deliver meetings; they are also responsible for actively selling to prospects and qualifying opportunities against qualification criteria. Leaders are tasked with delivering a day-to-day structure and accountability, coaching cadences, and ensuring that the GTM team is aligned when it comes to New Business.
- Oversee, coach, and QC IC activities and quota performance to ensure key performance metrics are met
- Hire and efficiently ramp new ICs with training, including product knowledge, buyer personas, competition, tools training, and plenty of role-plays
- Provide ICs with a coaching cadence relevant to their needs, including: time management, objection handling, prospecting strategies, presentation, and cross-functional communication skills
- Strategize with sales, partnerships, and marketing counterparts on pipeline and prospecting initiatives to meet company objectives
- Establish a library of resources for the regional team
- Maintain a high-performance BDR team culture and morale
- Drive operational excellence and constant innovation
- Review and maintain metrics to ensure accurate management reporting, including deal forecast and commit, and hiring pipeline
- Proactively and in real-time, performance manage ICs
- Collaborate with Snr Director of Business Development and the AVP AMER Sales to develop and execute strategies for your territory.
WHAT WE'RE LOOKING FOR
- 5+ Years of B2B sales experience; of which 2+ years of people management
- Evidence-based history of performing above quota in an outbound sales environment
- Experience or specialism in region/segments (AMER Scale, Enterprise, Strategic, LATAM)
- Strong collaboration and influencing skills demonstrated through accurate and engaging communication/presentation skills
- Proven track record of building and scaling sales teams, preferably in a high-growth SaaS environment
- Data-driven mindset with command of key tools (Salesforce, Looker, Outreach, Gong, 6sense)
- Strategic thinker with strong execution skills and the ability to adapt plans based on business needs
- Ability to thrive in a fast-paced, dynamic environment with a results-focused approach
Ultimate success for a Director of Business Development is to enable their teams to generate the volume and value of deals required to meet or exceed their quota, through ensuring that 100% of the BDRs have hit individual quotas. Business Development leaders are measured on results in 3 key areas: attainment against quota (including performance management of BDR quotas), operational excellence (reporting, forecasting, process, headcount planning), and personal brand (collaboration, innovation, thought leadership).
WHO YOU ARE
- Action orientated
- Consistent
- Precise, consistent, and engaging communicator (written and verbal)
- Proactive problem solver
- Able to work cross-functionally
- Data driven
- Player/coach mindset
- Strong organizer and prioritizer
- Relentlessly tenacious
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $137,500 and $169,400/year, with an expected On Target Earnings (OTE) between $215,600 and $338,900/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Top Skills
Braze Chicago, Illinois, USA Office
Braze Chicago Office
1 N State Street, Chicago, IL, United States
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