Director, Enterprise Risk Management - Risk Analytics Reporting & Metrics

At Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze®, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Early Warning follows a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

The Director leads and strategically evolves the company’s Risk Management analytics, reporting, and metrics (KRI/KPI) programs, at an enterprise level. This role leads the company’s most critical level of reporting, provided to management and executive committees, the Board (sub) committee(s), and regulators. This includes, but is not limited to, the company’s Risk Appetite Statement, monthly and quarterly reporting cycles, and second-line governed risk-based programs’ performance. The Director leads, maintains, and monitors report production, validation, data quality standards, formatting, and timeliness, ensuring these remain at the highest level of quality and integrity. The Director is an expert-level strategic thought leader with tactical experience in data, analytics, metrics, reporting, report automation, and visualization tools. This is a very visible role that manages a team of highly-skill, high performers, and interacts with employees at all levels. This includes direct communication with company executives, senior leadership, First Line Risk Management, all second-line risk management functions, and Internal Audit.
Essential Functions
Leadership & Strategy
• Provides effective leadership in developing a highly engaged, high-performance risk analytics and report team, fostering a collaborative and inclusive work environment.
• Advises, coaches, and motivates the risk analytics and reporting team, providing when necessary hands-on guidance and support.
• Continuously balances and manages internal stakeholder expectations, strategic priorities, and the risk analytics and reporting team workload.
• Collaborates with all levels of management including, but not limited to, executives, senior leadership, and program owners, and leaders across all three lines of defense.
• Leads and continuously evolve the company’s Risk Management program reporting, particularly those provided to executive/management and the Board (sub) committees.
• Leads and continuously evolve the company’s Enterprise Risk Management, Risk Analytics program and enterprise Metrics Program (KRIs/KPIs).
• Possess the confidence, expertise, skillset, and motivation to perform hands-on risk analytics, build/produce reports, configure dashboards/reports using visualization tools.

Risk Management Reporting
• Leads the day-to-day production, validation, coordination, and continuous evolution for a suite of established analyses, metrics, and reports, including the company’s Risk Appetite Statement, committee/Board level metrics, and risk program performance.
• As the authoritative subject matter expert, advising executives and management on reporting strategies, standards, and methodologies.
• Establishes, maintains, and ensures the highest levels of report quality, accuracy, and timeliness.
• Reviews and updates, as necessary, reports for content consistency, formatting, presentation and adherence to approved templates/company branding.
• Coordinating with management and risk-based program owners, establishes, maintains, and continuously evolves automated system dashboards/reports, metrics, and data files.
• Represents Enterprise Risk Management as the main contact for risk-based reporting inquiries, questions, and credible challenges,
• Ensure all report related documentation is archived and provides, when necessary, authoritative data files, validation evidence, and prior reports.
Risk Data Analytics
• Maintains expert-level expertise in quantitative and qualitative data analysis and visualization tools, which includes tactical hands-on application or assessment, when necessary.
• Identifies manual analytics and reporting activities, solutioning and implementing continuous automation
• Establishes, maintains, and monitors data quality and accuracy, including the proactive identification and timely remediation of data anomalies and errors.

Enterprise Metrics
• Owns the strategy and management of the company’s GRC Metric Application.
• Performs metric design credible challenges for all proposed metrics and during design updates or periodic reviews.
• Annually, produces an active metric inventory report that identifies types, categories, findings, and assess general compliance with the EWS Metric Standard.
• Monitors and ensures timely entry for metric results from Metric Owners
Data Management
• Coordinating with the Chief Data Office and technology resources, implements, monitors, and evolves the GRC and other Risk Management owned systems integration with the company’s data lake.
• Leads and coordinates employee reporting self-service, by use of the data lake and company provided visualization tools.
• Coordinating with Data Governance, Identifies, catalogues, obtains approval, and maintains Risk Management’s critical data element (CDE) inventory.

• Typically has 12 years of experience or demonstrated portfolio consistent with experience required of the role.
• Demonstrated experience leading and developing teams, managing performance, and delivering functional objectives.
• Strong knowledge of enterprise risk management frameworks, methodologies, governance, and internal controls.
• Experience working within a three-lines-of-defense risk management model.
• Understanding of financial services regulatory requirements and risk management practices.
• Experience leading risk assessments, risk appetite processes, and enterprise risk reporting.
• Ability to translate business objectives into functional plans, manage competing priorities, and drive results.
• Strong analytical, problem-solving, and decision-making skills.
• Effective communication and relationship management skills, with the ability to influence senior leaders and cross-functional stakeholders.
• Experience leading process improvements and managing organizational change.
• Proficiency with Microsoft Excel and PowerPoint.
• Background and drug screen.
  

• Tableau, Power BI, or other visualization tool certifications
• SQL programing experience, or ability to learn
• Familiarity or direct experience with SDLC agile strategies
• Experience with GRC systems, either as an end user or administrator
  

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor.

Physical Requirements

Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers.

Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.
The base pay scale for this position in:
Phoenix, AZ/ Chicago, IL / Washington, DC in USD per year is: $172,000 - $215,000.
New York, NY/ San Francisco, CA in USD per year is: $206,000 - $258,000.
Additionally, candidates are eligible for a discretionary incentive plan and benefits.

This pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific candidate, which is always dependent on legitimate factors considered at the time of job offer. Early Warning Services takes into consideration a variety of factors when determining a competitive salary offer, including, but not limited to, the job scope, market rates and geographic location of a position, candidate’s education, experience, training, and specialized skills or certification(s) in relation to the job requirements and compared with internal equity (peers). The business actively supports and reviews wage equity to ensure that pay decisions are not based on gender, race, national origin, or any other protected classes.

Some of the Ways We Prioritize Your Health and Happiness 

•  Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.

• 401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.

• Paid Time Off – Flexible Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.

• 12 weeks of Paid Parental Leave

• Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

And SO much more! We continue to enhance our program, so be sure to check our Benefits page here for the latest. Our team can share more during the interview process!

Early Warning Services, LLC (“Early Warning”) considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees. 

Early Warning Services LLC is a proud participant in E-Verify, a federal program to help ensure a legal and authorized workforce. As part of our hiring process, we electronically verify the employment eligibility of all new hires through E-Verify. For more information on your rights and responsibilities under E-Verify please visit Home | E-Verify.