Director, National Accounts (Kaiser and Federal Accounts)

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The Director, National Accounts (Kaiser and Federal Accounts) serves as Takeda's commercial lead and strategic relationship owner for Kaiser Permanente, with additional responsibility for a select portfolio of nationally significant Medicaid and Federal accounts. The role requires a deep understanding of Kaiser Permanente’s integrated payer-provider model and their policy, pricing, procurement, and reimbursement dynamics. This role also requires a thorough understanding of Medicaid and Federal Accounts such as Tricare and Veteran Affairs (VA).

The Director leads enterprise strategy across Kaiser's integrated payer-provider ecosystem, as well as Tricare and The VA. The Director is responsible for access, contracting, and business performance. The Director owns strategic relationships and develops differentiated account plans that optimize appropriate patient access, formulary and medical policy positioning, reimbursement, and long-term portfolio value.

The Director is the key voice of the customer and translates market and account insights into actionable strategies that inform access, contracting, evidence generation, and launch planning, maintaining the resilience of Takeda’s core brands while establishing next-generation assets as future growth drivers.

Account Scope

• Commercial / Integrated Delivery: Kaiser Permanente
• Medicaid: Change Healthcare, Gainwell, Prime Medicaid, Molina, and OptumRx Medicaid
•  Federal: Department of Defense (DoD), Defense Health Agency (DHA), TRICARE, Veterans Affairs (VA), Indian Health Service (IHS), Bureau of Prisons, U.S. Coast Guard, and Public Health Service (PHS)

Enterprise Strategy & Market Intelligence

• Own and execute enterprise account strategies and business plans that advance appropriate access, formulary positioning, and portfolio performance across current and future products. Maintain deep account intelligence on organizational structure, decision-making, benefit design, utilization management, procurement, reimbursement, policy, competitive dynamics, and evolving healthcare delivery models.

• Anticipate access barriers, policy shifts, competitive threats, and emerging opportunities; translate insights into concise recommendations for senior leadership and cross-functional partners.

• Serve as the internal subject-matter expert and voice of the customer for assigned accounts.

Executive Account Management & Stakeholder Engagement

• Cultivate and leverage trusted relationships with senior payers and healthcare-system decision-makers, procurement and contracting executives, policy leaders, population-health stakeholders, and government program representatives.

• Lead stakeholder engagement across national, regional, and local levels as appropriate, representing Takeda in executive customer meetings, strategic business reviews, and industry forums.

• Build durable customer partnerships grounded in credibility, insight, appropriate patient access, and mutual long-term value.

Market Access, Contracting & Portfolio Optimization

• Lead account-specific access, formulary, reimbursement, and contracting strategies in partnership with Pricing & Contracting, Finance, Legal, Compliance, Franchise Leadership, Medical, HEOR, Trade, Patient Services, and other relevant functions.

• Lead complex negotiations within approved governance, balancing customer priorities, patient access, competitive dynamics, contract economics, gross-to-net considerations, and long-term portfolio objectives.

• Evaluate contracting opportunities and performance using utilization, market share, access, rebate, pricing, and financial data; develop business cases and recommendations for leadership review.

• Monitor execution of approved agreements, resolve implementation barriers, and optimize contract value and access outcomes.

Government & Integrated Healthcare Expertise

• Strategically navigate Kaiser Permanente’s integrated payer-provider model, including formulary decision-making, medical and pharmacy benefit management, clinical pathways, utilization management, regional variation, and system-level implementation

• Maintain working expertise in Federal Supply Schedule considerations, VA/DoD/DHA/TRICARE requirements, 340B implications, and other relevant government healthcare policies.

• Navigate Medicaid managed care and fee-for-service environments and the policy, pricing, procurement, contracting, and reimbursement requirements of federal healthcare programs.

Cross-Functional Leadership & Execution

• Lead cross-functional and collaborative partners around a unified account strategy.

• Mobilize field and internal resources to execute compliant pull-through strategies, address access barriers, and support appropriate utilization.

• Partner with Medical Affairs and HEOR to identify customer evidence needs and deploy appropriate clinical, economic, outcomes, and value resources.

Launch & Pipeline Readiness

• Bring payer and healthcare-system insights into pipeline planning and new-product commercialization to shape customer-specific launch strategies.

• Anticipate evidence requirements, utilization management expectations, reimbursement challenges, contracting needs, and operational barriers prior to launch.

• Prepare assigned accounts for future Takeda assets and support timely adoption following approval and access decisions.

Minimum Qualifications/Requirements

• Bachelor’s degree required; advanced degree preferred.

• Demonstrated experience managing Kaiser Permanente as a strategic national payer account.

• 8+ years of progressive pharmaceutical, biotechnology, market access, payer account management, government accounts, pricing/contracting, or related commercial experience.

• Demonstrated access to and credibility with pharmacy directors, medical directors, and influential decision-makers within major payer, IDN, or government accounts.

• Deep understanding of formulary management, utilization management, reimbursement, pricing, rebates, pharmacy and medical benefits, and buy-and-bill dynamics, including ASP, WAC, and 340B considerations.

• Proven experience leading complex payer/customer negotiations, strategic account plans, and cross-functional initiatives in a highly matrixed organization.

• Strong financial and analytical acumen with the ability to translate account, market, contracts, and utilization data into strategic business decisions.

• Travel requirement 20-40%

Strongly Preferred

• Direct experience leading the Kaiser Permanente payer relationship and account strategy.

• Expertise with federal healthcare accounts, PBMs, integrated payer-provider systems, national Medicaid customers, Medicaid administrators, or managed Medicaid organizations.

• Experience launching new products or complex biologics within specialty or highly specialized therapeutic categories.

• MBA, MPH, MS, PharmD, or other relevant advanced degrees.

• Previous formal or cross-functional leadership experience.

More about us:

At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.

Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.

This position is currently classified as "remote" in accordance with Takeda's Hybrid and Remote Work policy.

Takeda Compensation and Benefits Summary

We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. 

For Location:

U.S. Base Salary Range:

The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location. 

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Job Exempt