Director of Product Design

Phantom is revolutionizing the way millions of people interact with the crypto ecosystem. Our self-custodial wallet offers a seamless, unified experience for managing accounts and tokens across Solana, Bitcoin, Ethereum, and Polygon, empowering users with a single, convenient solution. By integrating cutting-edge security features and launching innovative tools for an enhanced personalized user experience, Phantom is able to provide a next-generation, safe and easy to use self-custodial wallet for everyone. This strategy has allowed Phantom to achieve significant milestones including surpassing 16 million MAU’s, reaching #1 in the Google play store finance category, and consistently trending as a Top 50 app across all categories, right next to X, PayPal, Coinbase, and ChatGPT.

As the Director of Product Design, reporting to the Head of Design you’ll lead and grow our world-class design team, partnering closely with Product, Engineering, and Executive leadership to shape the vision, quality, and impact of design across the Phantom product ecosystem. This includes leading career growth and mentorship for the design team, fostering creative excellence, and championing strong design principles to consistently deliver high-quality work. It's a rare opportunity to shape design strategy at a truly design-led company where design is a core discipline and central to how millions of users experience crypto for the very first time.

• Provide strategic design leadership across product areas, ensuring alignment with Phantom’s mission, product goals, and brand.

• Manage, mentor, and scale a team of high-performing product designers.
  Champion design excellence, accessibility, and simplicity across all platforms and user touchpoints.

• Collaborate with cross-functional leaders to shape the product roadmap, define user journeys, and identify new opportunities to improve Phantom’s experience.

• Elevate our design systems and operational processes to ensure consistency, quality, and scalability.

• Foster a culture of user-centered thinking, rapid iteration, and cross-team collaboration.

• Represent design in company-wide initiatives, executive reviews, and external engagements.
  

• 10+ years of product design experience

• Experience building and managing design teams

• Track record of designing and shipping high-quality, mobile-first consumer products for millions of users at scale.

• Proven experience owning and leading the design of core product flows, not just auxiliary or supporting features.

• Strong product judgment and strategic thinking, with the ability to make design decisions that balance user needs with business goals.

• Extensive experience using data to inform and validate design decisions, including leveraging user research, analytics, and experimentation.

• Deep understanding of design systems, interaction design, and visual storytelling.

• Strong leadership, communication, and cross-functional collaboration skills.

• Ability to balance strategic thinking with hands-on design work when needed.

• Passion for mentoring and developing designers at all levels.

• Experience in crypto, a crypto-native mindset or demonstrated interest in decentralized ecosystems.

We are a team of experienced builders in the blockchain and crypto industry. Our journey began from users seeking an easy, seamless path to accessing the crypto ecosystem. This passion fueled our exponential growth, allowing us to onboard over 16M+ active users in just over three years; with our user base growing weekly. Our dedication to a secure and seamless user experience has made us the leading wallet on Solana as well as our multi-chain approach enhances our platform's versatility, meeting the needs of a diverse and growing user base. By staying at the forefront of technology and user expectations, we continue to innovate and set industry standards on self-custodial crypto wallets.

There has never been a better time to work in crypto to help shape the future of innovation with a focus around the wallet experience!

• First impressions matter: Wallets are responsible for a users first impression with crypto and onboarding new users into crypto. By ensuring that a user has a great first-time experience with crypto, we can help supercharge the growth of the entire ecosystem.

• Make crypto easier to navigate: There is no easy way for a user to discover and navigate all that crypto has to offer. Wallets have a unique opportunity to help users not only onboard to crypto but also stay retained by exploring new things to do.

• We live in a multi-chain world: We currently support Solana, Ethereum, Polygon and Bitcoin with more networks to come in the new future. We are focused on creating a unified, multi-chain crypto experience for users.

• Competitive salary and equity

• Eligibility to participate in performance bonus program

• Comprehensive insurance (medical/dental/vision) — 100% covered

• Stipend for your ideal remote set-up

• Flexible hours and a supportive remote environment

• Unlimited vacation: Take time when you need it (and we really mean it!)

• 401(k) retirement plan

• Monthly wellness benefit

• Weekly lunch benefit

• Global off-sites

We strongly encourage candidates of all different backgrounds to apply. We believe that our work is stronger with a variety of perspectives, and we’re eager to further diversify our company. If you have a background that you feel would make an impact at Phantom, please consider applying. We’re committed to building an inclusive, supportive place for you to do the best work of your career.

The target base salary for this role will range between $220,000 to $250,000 with the addition of equity and benefits. This is determined by a few factors including your skillset, prior relevant experience, quality of interviews and market factors at the point in time of offer.

By submitting your resume and application materials, you acknowledge and agree that Phantom may use automated tools, including AI systems, and may engage trusted third-party service providers to process your application and ensure an efficient hiring process. Phantom does not sell your information and your materials will be handled securely and in accordance with applicable data protection laws.