Why Housecall Pro?
Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes. We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well.
While our headquarters are based in Denver, Colorado, our team spans the globe, with teammates across Brazil, Poland, the Philippines, Mexico, and beyond. We care deeply about our customers and foster a culture where our company, people and Pros grow and succeed together—no matter where they’re based. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros.
We also offer:
- A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
- Paid holidays and flexible, take-it-as-you-need-it paid time off
- Equity in a rapidly growing startup backed by top-tier VCs
- Monthly tech reimbursements
- A culture built on innovation that values big ideas, no matter where they come from
Role Overview
As a Director, Product Management, you lead your team to effectively deliver customer and business value within our Enterprise portfolio. You coach and develop the careers of your direct reports as they hone their craft. You collaborate cross-functionally and cross-culturally to develop strong, trusting connections with stakeholders, uphold and exemplify our company values, and shape the culture within your area. You execute on Enterprise product strategy and ensure your team translates complex business requirements into scalable, high-impact solutions that drive retention and expansion. You balance the strategic development of longer-term product roadmaps with the day-to-day operational execution of product delivery, partnering closely with Engineering, Design, Analytics, and GTM teams to solve complex enterprise workflows.
Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success.
What you do each day:
- Execute on enterprise product strategy to drive long-term business growth and ARR expansion
- Lead and mentor product managers to foster a culture of high performance, continuous learning, and career growth
- Translate complex B2B enterprise customer needs into scalable product roadmaps and actionable Objectives and Key Results
- Partner with Engineering, Architecture, and Design to build secure, highly scalable enterprise platform capabilities
- Establish key performance indicators to monitor product adoption, enterprise usage, and overall platform performance
- Drive operational efficiency across your product domain to optimize the speed and quality of product delivery
- Collaborate with Sales, Customer Success, and Marketing to ensure seamless enterprise go-to-market execution
- Represent product leadership in executive forums to advocate for enterprise product initiatives and resource needs
- Identify and mitigate risks related to enterprise compliance, platform stability, and rollout strategy
Qualifications:
- 7+ years of experience in product management, with direct experience leading or managing product teams
- Bachelor's degree in Business, Computer Science, Engineering, or a related field or equivalent work experience
- Proven track record of launching and scaling high-growth Enterprise B2B SaaS products
- Deep experience defining enterprise-grade solutions, including permissions, architecture, integrations
- Strong proficiency with product management and analytics tools (i.e. Jira, Confluence, Figma, Amplitude, Mixpanel)
- Proven experience driving team efficiency or output quality through the strategic use of AI tools and automation
What will help you succeed:
- A rich portfolio of active, self-directed exploration showing either an exceptional breadth of cross-functional interests or a profound depth of specialized mastery
- Personal resilience to learn from scratch, and successfully thrive in ambiguity
- Exceptional judgment and product taste, guiding teams toward simplicity in complex enterprise workflows
- Strong bias for action, balancing speed and urgency with sound operational decision-making
- Inspire, motivate, and advocate for team members by serving as a spokesperson and key leader
Location Dependent Information
This role is open to candidates and the expected salary range for this role is $160k-$195k + 10% bonus + Equity. The specific salary for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro’s equity plan and the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we’re scaling our team to help enable and accelerate our growth.
Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service.
Housecall Pro’s brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success.
We support more than 50,000 businesses and have over 2,000 ambitious, mission-driven, genuinely fun-loving teammates across the globe. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we’d love to hear from you.
Housecall Pro celebrates diversity and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. #LI-Remote
Privacy Notice for California Job Candidates - Housecall Pro
Use of Artificial Intelligence in Hiring and Engagement Processes: we may use artificial intelligence (AI)-powered tools to support the review and evaluation of employment and independent contractor applications, including screening and qualification assessments. All final hiring and engagement decisions are made by human representatives, not AI tools.
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