Director Product - Remote

Requisition Number: 2338399
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
We are seeking a strategic, execution-driven Product Director to lead the vision, roadmap, and delivery of next-generation healthcare technology products. This leader will blend deep product management expertise with strong technical aptitude, EMR ecosystem fluency, and a passion for improving outcomes across clinical, quality, population health, and value-based care workflows.
You will guide cross-functional teams, shape product strategy, partner closely with engineering and market stakeholders, and ensure our products deliver measurable customer and patient impact.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
Primary Responsibilities:

• Product Strategy & Vision
  • Owns interoperability portfolio strategy and accountable for P&L; makes invest/hold/retire recommendations to sustain a healthy portfolio aligned to business strategy
  • Possess an in-depth understanding of technical product management best practices and frameworks
  • Collaborates with Stakeholders to drive strategic and outcome-based roadmaps
  • Strategic thinker with the ability to offer ideas that will facilitate product maturity within an organization
  • Clearly understands cross-product workflow / LOB relationships; learns from and adopts other products' successes
  • Directs competitive analysis and market & opportunity sizing, including white-space assessment; translates insights into portfolio bets and investment priorities
  • Develops positioning & value propositions by segment; aligns portfolio roadmap to buyer needs and purchase cycles
  • Deep and personal knowledge of payer and provider users, customers and market segments
• Roadmap, Prioritization & Execution
  • Influences & drives prioritization across the Product Development Roadmap, Product Backlog, and Sprint Backlog
  • Influences 'Definition of Done' and ensures it is clearly understood
  • Work with Business Leads and Engineering Leads to ensure OKR's are created and measured
  • Establishes KPIs and targets; implements governance that ties decisions to the original customer problem and verifies outcome realization
  • Leads evidence based decisioning: defines learning agendas, instrumentation plans, and experiments; critically reviews analyses to evaluate effectiveness and determine course corrections.
  • Builds business cases and capital requests; evaluates trade offs across the portfolio to prioritize funding and resources
  • Delivering product performance in alignment with expectations, and updates changes to a product portfolio to improve competitive position and produce optimal product performance to meet customer and market needs
  • Right problems are being solved the right way to meet customer needs + Owns the improvement of user and customer metrics such as NPS
• Technical Leadership, Architecture & Engineering Partnership
  • Translates product vision into operational designs and scalable architectures; provides high level requirements and guardrails that enable iterative delivery
  • Monitors industry technology roadmaps and recommends innovation in digital/channels to advance portfolio competitiveness
  • Ensures industry standard architecture and design patterns are followed
  • Able to evangelize and foster reuse across products
  • Partners appropriately across the portfolio to minimize overlapping work
  • Works with delivery leadership teams to align Engineering / Architecture expectations of Product team within
  • Balance business priorities with technology enablers to advance platform and minimize tech debt
  • Provides guidance on transition and future state architecture, reducing/managing technical debt, & developing system designs
  • Understands engineering workstreams, challenges, and processes and how to relate them to product and business problems
  • Balances deep subject matter expertise with knowledge of business use cases and solid technical aptitude
• Agile Processes, Tools & Operational Excellence
  • Advocates best practices, processes, and tools for agile product development
  • Expertise in one or more Agile Product Development tools (i.e.Aha, Rally) used to track and report product development ideas, features, and metrics
  • Manages capacity plan against demand
• Cross-Functional Collaboration, Influence & Leadership
  • Demonstrates finesse in executive communication and negotiation; secures buy in on complex, cross org priorities using evidence based recommendations; resolves conflicts and drives to decision
  • Partners with Sales & Marketing to shape GTM, forecast, and sales enablement; serves as senior product SME in complex client pursuits and escalations
  • Leads change management at scale; anticipates enterprise impacts, sequences change, and drives adoption across functions
  • Operates effectively amid ambiguity, framing approaches, guiding others through uncertainty, and establishing clarity of decisions and next steps
  • Diffuses conflict by driving consensus based in the greater good of the product
  • Anticipates leadership / stakeholder needs; proactively address gaps
  • Effectively influences multiple portfolios, contributes to product level decisions
  • Communicates effectively to build relationships with all senior stakeholders (up to / including VP) across product teams and Market Segments
• Customer Understanding & Outcome Improvement
  • Structures and implements governance to ensure persistent connection to the customer problem and measurable resolution of outcomes; validates decisions with customers as strategic partners
  • Identifies approaches / initiatives that result in customer metric improvement and drives adoption across portfolios
  • Owns user and customer metrics across multiple products (SUS and NPS)

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:

• 7+ years of professional experience in healthcare, healthcare tech, or technology sectors
• 3+ years in a role supporting clinical, quality, population health, or VBC performance optimization in areas such as population health management, stratification, care management, clinical optimization, risk identification, or clinical documentation
• 3+ years in a product management or technology development role across new product development, launches, market sizing, roadmap creation, and commercial/SaaS product development
• 3+ years of experience leading highly matrixed, cross-functional initiatives with strong operational structure understanding
• 2+ years of experience in EMR integrations/interoperability, including SMART on FHIR apps, EMR API integrations, and HIE/ADT integrations
• Experience integrating 3rd party solutions and internal app enrichments for commercial release in the US healthcare market
• Ability to travel up to 10% as needed

Preferred Qualifications:

• 3+ years managing full product profitability, including revenue, expense, and depreciation
• 3+ years managing a team of product managers
• Proven ability to lead product discovery and synthesize market findings into product ideas
• Proven ability to drive alignment across a matrixed organization
• Demonstrated ability to work under tight deadlines and manage multiple detail-oriented tasks
• Demonstrated ability to influence at all levels of the organization

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $134,600 to $230,800 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.