Director, Program Management

Job Title

Director, Program Management

Job Description Summary

Job Description

Job Title: Director, Program Management

Location: Chicago, New York, Atlanta preferred [hybrid]

Job Description

This individual will support and implement the programs and initiatives of the C&W Global Occupier Services (GOS) commercial function. S/he will work closely with Commercial Management leadership, GOS Client Delivery and cross-functional teams to manage the lifecycle of each account from pursuit through renewal. This professional will also be responsible for maintaining digital dashboards and facilitating the tracking and reporting of various programs. S/he must be extremely organized, comfortable with sourcing and managing information through established processes and communicating with leadership.

Principal Responsibilities

• Actively manage and support the implementation and execution of commercial programs, including the analysis and review of operational and financial materials.

• Collect, organize, and follow up on data and input from account teams and commercial management leadership to ensure timely and accurate reporting.
• Maintain and update templates for various commercial programs and initiatives and continually improve established processes and workstreams.
• Manage dashboards to track program data, outcomes, and performance metrics.

• Develop reports measuring commercial program impact for the GOS leadership team.

• Collaborate with global teams to ensure consistent adoption and execution of all commercial programs across regions.
• Oversee and enhance the functionality of the Commercial Programs SharePoint site.
• Ensure adherence to established processes, systems, and procedures so that work standards and requirements are met, while identifying opportunities for improvement.
• Provide support for the broader GOS Commercial projects, as needed.

Qualifications and Required Skills

• Bachelor’s degree
• 5 to 7 years of experience working in Commercial Real Estate and/or experience in program or project management, preferably in a commercial or client-facing function.
• Excellent oral and written communication skills, with the ability to engage with senior leadership.
• Strong analytical skills
• Proactive, detail-oriented problem-solver with strong organizational abilities.
• Demonstrated ability to work independently as well as collaboratively within a team.
• Highly professional presence with strong relationship building skills, who values an entrepreneurial environment.
• Strong PC and Microsoft Office skills, including Word, Excel, and PowerPoint
• Proficiency configuring and managing sites on Microsoft SharePoint platform.
• Experience with Smartsheet and Microsoft PowerBI, or similar tools

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.

The company will not pay less than minimum wage for this role.

The compensation for the position is: $110,500.00 - $130,000.00

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [email protected]. Please refer to the job title and job location when you contact us.

INCO: “Cushman & Wakefield”