Director, Software Engineering

At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. We believe in harnessing AI responsibly to unlock new possibilities, and we’re looking for individuals who use it intentionally to solve problems, accelerate outcomes, and expand what’s possible in their role. Our purpose is to help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers who shape the future of commerce, this is the place for you.

What You'll Do

• Be responsible for delivering new product features while driving the technical direction of our stack.

• Have a bias to action in leading engineering teams, pushing projects from conception to production.

• Balance of the following: driving our aggressive product roadmap, improving the performance and stability of our system, and introducing engineering best practices into the organization.

• Manage multiple concurrent projects and coordinate with teammates and stakeholders in Austin, Sydney, and San Francisco. 

• Lead and inspire your team to build the best e-commerce platform on the planet. 

• Work closely with the VP of Engineering, Head of Operations, Head of Quality Engineering, Principal Architect, and other engineering leaders to drive our technical roadmap and service delivery. 

• Collaborate with PM, engineers, and stakeholders in all three of our corporate offices.

• Ensure that technical decisions support our goals of quality, performance, scalability, reliability, availability, and security. 

• Anticipate changing priority and complex team dynamics and be proactive in providing solutions. 

• Guide teams to make sound decisions on design and implementation of platform features. 

• Drive efficient and effective software development process to rapidly deliver high quality software.

Who Are You

• Demonstrated ability to rapidly grow and lead a team of engineers in a fast-paced startup environment. 

• Minimum 7+ years of professional work experience working with web and internet technologies. 

• Minimum 4+ years managing an engineering team. 

• Experience building or managing distributed and/or SOA architectures. 

• Experience with SaaS platforms or Cloud Computing highly desirable Solid UNIX / LAMP knowledge (ideally 5+ years working experience with PHP, MySQL, and Linux).

• Prior hands-on experience as a software engineer developing systems at scale. 

• Prior experience at a commerce software company is a plus. 

• Experience with Agile methodologies, in particular SCRUM, XP, Kanban BS/MS in computer science or equivalent experience. 

• Have an excellent ability to communicate and to coordinate.

• Able to speak up when something just doesn’t feel right w/productive feedback.

• Able to read and understand code. Able to find application weaknesses. 

• Have excellent problem solving, critical thinking and debugging skills. 

• Have a strong bias to action.

The national base salary range for this role is posted above in this job post.

Final compensation will be determined based on factors such as relevant experience, skills, qualifications and geographic location. We also consider internal equity to help ensure fair and consistent pay practices across our teams.

Where applicable, this role may also be eligible for variable compensation (such as bonus or commission), equity, and benefits in accordance with local policies. Details will be shared during the hiring process. We are committed to equitable and transparent pay practices that align to market data, internal equity, and individual contribution.

At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.

We are committed to creating an inclusive and accessible hiring experience for all candidates. If you require accommodations or adjustments at any stage of the recruitment process, please let us know and we will work with you to meet your needs.

Learn more about the Commerce team, culture and benefits at https://www.commerce.com/careers/

Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers.
Be advised:
Commerce does not offer jobs to individuals who do not go through our formal hiring process.
Commerce will never:

• require payment of recruitment fees from candidates;

• request personally identifiable information through unsanctioned websites or applications;

• attempt to solicit money from you as part of the hiring process or as part of an employment offer;

• solicit money to complete visa requirements as part of a job offer.

If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding.