Director of Solutions Engineering

Mission – Why we exist, what we do, and why we need you:

SpotMe/Onomi exists to make pharma and event engagement work better. We give life sciences teams one solution to run their in-person and virtual engagements while capturing every interaction in their CRM. By making events easier to manage and measure, we help pharma create better experiences for healthcare professionals, at a lower cost. Our solution turns complex congress engagements, webinars, standalone meetings, advisory boards, and field-led meetings into meaningful connections that drive results for commercial and medical teams.

Mission:

• A key member of the sales team, you will lead technical pre-sales activities for new logo acquisition and expansion. 

Report to: the Director of Business Development

Responsibilities:

• Demo SpotMe products with a tailored approach to the customer use cases and value proposition across key verticals (life sciences, professional services, technology)
• Provide technical pre-sales and solution engineering support to the sales team, capturing, researching and documenting the customer use cases and technical requirements, and designing a compelling solution, from the initial lead to the deal closure (with support from product and engineering teams)
• Create supporting assets for key deals, such as videos of important capabilities, and presentations outlining user experience, data and system integrations, data flows, security concepts and overall value of the solution
• Drive technical discovery sessions with customers by addressing all buying persona with a detailed implementation plan, including event management, marketing operations, data & analytics, IT and information security (with support from sales leadership, product, engineering, legal and information security teams)

Requirements:

• Bachelor's in science, technology, engineering or mathematics
• 3+ years in a client-facing role at a growth/scale-up stage SaaS company
• Familiarity with CRM, marketing automation, video and event management products such as Adobe Marketo, Oracle Eloqua, Veeva, Salesforce Pardot/Marketing Cloud
• Comfortable working within a dynamic, changing, and challenging environment within a hands-on team, and work extensive and unconventional hours
• Track record leading technical sessions with customers and decision-makers
• Fluency in English, written and spoken; German/French are a plus
• Excellent verbal/written communication/presentation skills

SpotMe recruits, compensates, and promotes regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, parental status, or veteran status.