Director, Value Delivery

| Chicago, IL, USA | Remote
Employer Provided Salary: $160,000-$175,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
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About Our Organization

At Kalderos, we are building unifying technologies that bring transparency, trust, and equity to the entire healthcare community with a focus on pharmaceutical pricing.  Our success is measured when we can empower all of healthcare to focus more on improving the health of people. 

That success is driven by Kalderos’ greatest asset, our people. Our team thrives on the problems that we solve, is driven to innovate, and thrives on the feedback of their peers. Our team is passionate about what they do and we are looking for people to join our company and our mission.
That’s where you come in! 

We are looking for a Subject Matter Expert in 340B/MDRP who can leverage their experience building relationships with customers at the state or PBM-level to help deliver on our current product offerings and identify opportunities for more innovation.

What You’ll Do:

As a Director, Customer Value Delivery, you will be a leader within Kalderos, driving the success of current and future Kalderos Drug Discount Management solutions focused on empowering covered entities to work transparently and collaboratively with drug manufacturers.

  • Troubleshoot and solve issues that arise among various drug duplicate discount stakeholders
  • Schedule and host meetings with customers and internal stakeholders for status updates and business reviews
  • Report and monitor success through key metrics presented in business reviews and customer satisfaction survey results
  • Raise critical customer concerns and work with design, product, and data management teams to resolve key issues in a timely manner
  • Present onboarding options/best practices/strategies to manufacturer customers
  • Develop ‘customized’ value delivery roadmaps for a manufacturer customer, completing all associated value analysis required for the development of the value delivery roadmap, and for building out and giving the presentation for the roadmap
  • Excitement and confidence acting as a thought leader in 340B covered entity operations and strategy matters, authoring whitepapers, delivering conference presentations, leading and presenting at Kalderos webinars, and developing relationships with other industry experts.

What You’ll Bring:

  • 7+ years of professional experience building and maintaining customer relationships at the manufacturer, state, covered entity or PBM level. 
  • Deep industry experience and knowledge, being referenced internally or externally as a subject matter expert with 15+ years of experience either consulting in the 340B space to covered entities, providing split-billing or third-party administrator services to covered entities of all types, or working in a leadership position for a technologically innovative covered entity. 
  • Strong project management skills with ability to effectively handle multiple escalations and priorities at once
  • High level of proficiency with an office suite (such as Google for Business Applications or Microsoft Office)
  • Experience with data manipulation / data analysis using Tableau, Power BI, or SQL
  • Proven track record of establishing oneself as a strategic trusted advisor to industry-leading customers
  • Ability to articulate complex concepts to varying audiences with excellent communication skills

Set Yourself Apart:

  • Advanced degree in pharmacy, life science or healthcare administration
  • 3+ years experience with the 340B program and/or the Medicaid Drug Rebate program (pharmacies, hospitals, clinics, PBMs, state/federal agencies)
  • Working knowledge of retail pharmacy and/or hospital pharmacy billing systems

Expected Salary Range: $160,000 - $175,000 base + bonus

____________________________________________________________________________________________Highlighted Company Perks and Benefits

  • Medical, Dental, and Vision benefits
  • 401k with company match
  • Flexible PTO with a 10 day minimum
  • Opportunity for growth
  • Mobile & Wifi Reimbursement
  • Commuter Reimbursement
  • Continuing education reimbursement
  • Donation matching for charitable contributions
  • Travel reimbursement for healthcare services not available near your home
  • New employee home office setup reimbursement

What It’s Like Working Here

  • We thrive on collaboration, because we believe that all voices matter and we can only put our best work into the world when we work together to solve problems.
  • We empower each other and believe in ensuring all voices are heard.
  • We know the importance of feedback in individual and organizational growth and development, which is why we've embedded it into our practice and culture. 
  • We’re curious and go deep. Our slack channel is filled throughout the day with insightful articles, discussions around our industry, healthcare, and our book club is always bursting with questions.

To learn more: https://www.kalderos.com/company/culture

We know that job postings can be intimidating, and research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. We encourage you to apply if you think you may be a fit and give us both a chance to find out!

Kalderos is proud to be an equal opportunity workplace.  We are committed to equal opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

Kalderos participates in E-Verify.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • C#Languages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • react.semantic-uiLibraries
    • ASP.NETFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • DockerFrameworks
    • Microsoft SQL ServerDatabases
    • SparkDatabases
    • TableauAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • PrincipleDesign
    • StorybookDesign
    • AvocodeDesign
    • FigmaDesign
    • JIRAManagement
    • WebflowCMS
    • Adobe BizibleCRM
    • DocuSignCRM
    • HubSpotCRM
    • SageCRM
    • SalesforceCRM
    • SendGridEmail
    • MarketoLead Gen
    • Google HangoutsCollaboration
    • SlackCollaboration
    • AsanaProject Management

Location

We’re located in a WeWork in Chicago's bustling West Loop neighborhood! Our offices are a short walk from the CTA Blue Line and the downtown loop L lines. We're also steps away from Union Station and Ogilvie Transportation Center and easily accessible right off of all downtown expressways.

An Insider's view of Kalderos

What's something quirky about your company?

Our culture encourages individuality and strong opinions. There is never a shortage of thoughtful recommendations or particular preferences. All of these differences make our conversations lively - but always progressing towards our goal of bringing transparency and trust to the healthcare space.

Allison

Client Relationship Manager

What does your typical day look like?

A typical day here is full of interesting challenges, fun filled conversations, and growth opportunities. Everyone is friendly and eager to come together to help you succeed, and this motivates me to push my limits and deliver beyond expectations.

Sameer

Principal Data Engineer

What makes someone successful on your team?

A good attitude, an open mind, someone who is adaptable, enjoys solving complex problems and the excitement that comes with working for a startup.

Sara

VP of Finance

What is your vision for the company?

Kalderos is a purpose-driven group of multidisciplinary collaborators -- our purpose is to bring transparency to one of the most opaque parts of the healthcare system. Our solutions will empower all stakeholders in the healthcare ecosystem to focus on improving the well-being of people, rather than financial engineering.

Micah

President & COO

What’s the vibe like in the office?

Our vibe is a combination of trust, collaboration, and stimulation. We’re a young company with big ideas, super smart people, and an eagerness to make some real change. The general attitude is -- be yourself and get ready to solve some big problems.

Matt

Manager of Product Design

What are Kalderos Perks + Benefits

Kalderos Benefits Overview

We understand that our team members allow us to accomplish our goals, which is why we have partnered across all centers of excellence to create a working environment that allows each contributor to be their best selves.

At Kalderos we are dedicated to supporting team members based on their needs—

Life + work balance: We think a balanced lifestyle is a right, not just a perk. We have an unlimited paid time off policy (with an enforced minimum number of days off) and flexible work modes that allow team members to manage work on their schedule.

Health and wellness: With health, dental and vision insurance, and robust parental and caregiver leave policies, we aim to ensure you have the resources you and your family need to stay healthy.

Choose your working mode: Work remote, leverage a local coworking space, or pop into the office a few days a week—Kalderos adopts a "choose your own adventure" model for getting work done, with customized perks to support your preference.

Culture
Partners with nonprofits
Kalderos is proud to be based in Chicago and to be part of the growing local economy of tech companies. Diversity and inclusion are part of our core values at Kalderos and we are excited to influence
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
At Kalderos, we are focused on getting things done, not on the hours you spend on getting things done.
Remote work program
Kalderos is a remote-first company that gives workers the opportunity to choose their preferred working mode.
Diversity
Mandated unconscious bias training
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Kalderos offers two plans through Aetna and MetLife.
Vision insurance
Kalderos offers two plans through Aetna Vision and Metlife Vision.
Health insurance
Kalderos offers four comprehensive plans through Aetna. Additional coverage includes free membership to One Medical, Health Advocate and Teledoc.
Life insurance
Kalderos offers supplemental life insurance through MetLife.
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
We welcome employees to proactively prepare for retirement with our fully-vested matching contribution of 100% of the first 3% of your employee deferral, plus 50% on the next 2% deferred.
Company equity
Kalderos offers stock options as part of our standard compensation package.
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Kalderos offers a self-directed unlimited PTO policy. We have an enforced minimum number of days off but no maximum.
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Those who choose the in-office working mode can subsidize their commute.
Free snacks and drinks
Some meals provided
Kalderos has partnered with DoorDash to provide every employee with a DashPass subscription. DashPass benefits include $0 delivery fees, reduced service fees, and occasional company-wide meal credits.
Home-office stipend for remote employees
Those who choose a hybrid or work remote working mode have access to a home office stipend.
Professional Development Benefits
Lunch and learns
Kalderos hosts monthly lunch and learns lead by our leadership and teammates.
Promote from within
Continuing education stipend
Kalderos wants to foster a culture of continuous personal exploration and improvement - we offer money to develop new skills, refine existing skills, and explore areas of growth for your development.
Continuing education available during work hours
Paid industry certifications
Our continuing education stipend gives each employee $500/yr to use towards a course, textbook, or some other form of education.

Additional Perks + Benefits

Beyond our unlimited PTO policy, flexible work modes, continuous education stipend and parental/family leave we also are proud to offer contribution matching for donating to the charity of your choice, as well as a celebration stipend for successes big and small in life and work.

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