Who We Are
For over 20 years, SPINS has been a leader in recognizing the transformative power of data in retail. We offer our clients cutting-edge tools to attract attention from a fast-growing segment within the Health & Wellness industry, the values-based consumer. Nearly half of shoppers prioritize products that emphasize wellness, social responsibility, and sustainable practices. SPINS retail consumer insights, analytics, and consulting services give our clients a competitive advantage to increase their share of this growing market. Our data is the most comprehensive and accurate in the industry, allowing clients to power AI models and machine learning algorithms that help them better understand and meet their customers' needs. At SPINS, behind all of our impressive data is our real differentiator, our people. We pride ourselves on our collaborative, flexible, and communicative culture that puts people at the center of everything we do.
Distributor Insights Manager
The Distributor Insights Manager plays a critical role in supporting SPINS’ distributor ecosystem by owning and growing relationships with a portfolio of distributor clients. This role is responsible for client retention, expanded engagement, and value creation through value-add strategic insights, stakeholder expansion, and upsell of SPINS services (as applicable).
As part of the broader Retail, Broker & Distributor organization, the Distributor Insights Manager partners closely with distributors and partner clients to deliver actionable insights powered by SPINS’ industry-leading Natural, Organic, and Specialty Products data. This role serves as a trusted advisor to distributors —helping them better support their retail clients, deepen their use of SPINS assets, and strengthen SPINS’ position within the CPG ecosystem.
Key Responsibilities
Strategic Insights
- Delivery of strategic analyses, insights, and recommendations leveraging clients SPINS assets to drive value and growth for the client.
- Support the client business objectives through critical analysis and data inputs to maximize client investment in SPINS data.
- Increase SPINS’ footprint within the distributor ecosystem by building relationships across multiple stakeholders and functional roles and driving deeper usage of SPINS tools, thought leadership, market insights, and reporting.
Client Retention & Relationship Ownership
- Own an assigned portfolio of distributor clients, serving as the primary point of contact for relationship management, contract renewals, and ongoing engagement.
- Drive high renewal rates and minimize churn by proactively demonstrating value, addressing risks, and aligning SPINS insights to distributor and retailer priorities.
- Deliver client training sessions to ensure distributor fully understand and effectively apply SPINS assets in support of their business.
Value Delivery & Ecosystem Growth
- Partner directly with distributor executives and senior stakeholders to identify growth opportunities and advise on strategies that support their retailer and brand relationships.
- Continuously assess and improve reporting, tools, and processes to better meet distributor needs.
- Identify and execute opportunities to upsell distributor clients on additional SPINS products, services, and solutions.
Requirements
Education & Experience
- 4–7 years of experience in CPG, retail analytics, insights, customer success, or account management within a Distributor, Broker, Retailer, CPG company, or Market Research firm.
- Strong ability to translate data and analysis into actionable insights, strategic recommendations, and compelling storytelling.
- Experience presenting to and influencing senior-level client stakeholders.
- Prior experience working with syndicated data sources such as Circana (IRI), NielsenIQ, SPINS, Numerator, or similar.
- Advanced proficiency in Microsoft Office (Excel, PowerPoint).
Skills & Attributes
- Client-centric, proactive, and results-oriented with strong ownership mindset.
- Comfortable navigating complexity and balancing multiple priorities across a dynamic client portfolio.
- Strong interpersonal, organizational, and project management skills.
- Skilled at building and leveraging relationships at all levels of an organization.
- Intellectual curiosity and a passion for helping clients succeed through data and insights.
- Familiarity with upselling, expansion revenue, or commercial ownership in a post-sale role.
Strongly Preferred
- Experience working with distributors.
- Experience in the natural, organic, or specialty products industry.
Salary Range: $90,000 - $105,000/year
What SPINS Offers
We have enjoyed tremendous growth over the years and, as a leader in a fast-growing industry, we have no plans to slow down! While all that growth brings excitement, it is also an opportunity for SPINS to show it values the health and wellness of its team members.
- We embrace hybrid work options so that you have the flexibility to create a work/life balance that actually works!
- Each employee is allotted paid time to use to volunteer with an organization of their choice and charitable donations are matched.
- Semi-annual company-wide employee survey that is used to shape company programs, perks, and culture.
The SPINS Way
- Direct – We communicate with clarity, honesty and respect in all situations and embrace opportunities to provide solution-oriented feedback.
- Determined – We are committed to overcoming all obstacles to achieve results. We adapt to change, seek opportunities to learn and rapidly translate that learning into action.
- Passionate – We go above and beyond to help our partners achieve their goals. We challenge assumptions and are comfortable forging new paths.
- Collaborative – We leave our egos at the door, believing that working together we will produce an outcome that’s greater than each individual contribution.
For details about the information SPINS’s collects about our applicants and how we use it, please see the SPINS Privacy Policy here.
SPINS Chicago, Illinois, USA Office
222 W. Hubbard Street, Suite 300, Chicago, IL, United States, 60654
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