East Coast Scheduling Assistant

East Coast Scheduling Assistant / Remote

Competitive Compensation + Premium Medical, Dental & Vision Coverage

Why You Should Choose Steno

At Steno, we’re growing fast and transforming the litigation technology industry with best-in-class court reporting, modern solutions that add value for lawyers, and an exceptional client experience. We partner with law firms to simplify complex workflows, deliver reliable outcomes and case insights, and to revolutionize a traditionally outdated space while we expand across the country.

• Wins together – Equity options included. When Steno grows, you grow.
• Invests in you – Generous company-sponsored health plans for employees and dependents, including comprehensive vision, dental, and wellness and mental health benefits for employees and families — well above industry benchmarks.
• Constantly innovates with technology at our core – We are a modern organization revolutionizing the court reporting and litigation support industry every single day.
• Competitive hourly rate of $20 – $27 – reflects your impact on Steno's client experience and day-to-day operations
• Own the client experience – Serve as a direct extension of your clients' offices, delivering white-glove service deposition by deposition
• Remote-first – with flexible PTO, home office setup, and a monthly stipend to cover internet and phone costs

Why the Customer Success Team at Steno Is Different

• Front line of the business – The team ensuring clients and providers are well taken care of, with the ultimate goal of keeping Steno a top court reporting and litigation support agency for law firms nationwide
• White-glove service, every time – We don't just schedule jobs — we serve as an extension of our clients' offices, delivering a reliable, timely, and hospitable experience deposition by deposition
• Cross-functional and collaborative – Partners closely with Account Managers, Operations, and internal teams to ensure every client need is met without missing a beat
• Built for natural problem-solvers – You'll coordinate many moving parts across fast-moving workflows while staying organized, composed, and client-focused

You'll crush this role if you have 1+ years of administrative, coordination, or operational assistant experience, a hospitality mindset and exceptional communication skills, comfort picking up new systems quickly, and the ability to prioritize competing tasks in a fast-paced remote environment. Prior court reporting agency experience is a big plus.

Application Information

• Steno is an equal opportunity employer; we do not discriminate on the basis of characteristics protected by law. Employment decisions are based on qualifications, merit, and business needs.
• Applicants needing special assistance or accommodations for interviews or website access should contact us at [email protected].
• Information provided to Steno, such as professional credentials and skills, educational and work history, and other information included in an application, is collected and stored in our system. We never disclose or sell your personal information.
• Steno personnel will always have a steno.com email or contact you via Rippling Recruiting. Background checks are only conducted after an offer is extended. If you haven't received an expected communication, check your spam.
• Steno uses AI-assisted tools for this role to identify and prioritize candidates whose experience aligns with the role. All hiring decisions are made by our People team.