eCommerce Manager

Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster®  and Chamberlain® , are found in 51+ million homes, and 14 million+ people rely on the myQ®  app daily.

Essential Duties and Responsibilities

• Drive sales and overall P&L impact for the Amazon business in alignment with business objectives

• Manage day to day activities and relationship with Amazon retail to strengthen overall partnership and achieve mutual business goals

• Forecast demand and budget to support joint business planning with the customer; identify logistical synergies

• Partner with business unit teams, supply chain, channel, retail, and finance to ensure Chamberlain Group’s Amazon.com objectives are achieved

• Generate and develop new business opportunities; conduct quarterly account presentation to internal and external senior leadership

• Oversee Amazon.com business reporting; measure key metrics and KPIs to drive overall visibility into trends and areas of opportunity

• Own and manage Amazon marketing budget and ensure ROI performance

• Collaborate with internal teams to integrate Amazon specific tactics into new product development, product launches and marketing initiatives

• Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams

• Protect Chamberlain Group’s reputation by keeping information confidential

• Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies

• Contribute to the team effort by accomplishing related results and participating on projects as needed

Minimum Qualifications

• Bachelor’s Degree

• 5-8 years of experience in eCommerce/Amazon account management; experience utilizing digital and eCommerce platforms (Amazon Vendor Central/Seller Central, Amazon Sponsor Ads/AMS); vendor management experience

• Strong influence and negotiation skills

• Knowledge of business financial analysis and P&L management

• Strategic knowledge of Amazon/eCommerce retail landscape

• Project management skills

• Excellent verbal and written communication skills

• Ability to travel up to 30% - domestically and internationally, valid driver's license

Preferred Qualifications

• Master’s of Business Administration

• Experience with multi-faceted, large volume accounts and an understanding of industry competitors is desired

• Comfortable partnering with highly technical development teams

Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We’re proud to be an Equal Opportunity Employer, and you’ll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We’re committed to fostering an environment where people of all lived experiences feel welcome.  

Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence [email protected].

NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.