Enablement Communications & Events Coordinator Intern

The Enablement Communications Coordinator Intern will be a crucial support member for the Enablement Team. This role is essential for maintaining clear, consistent, and timely internal communications across the organization, specifically focusing on go-to-market and product enablement initiatives. The intern will be responsible for drafting communications, managing key internal support channels, and ensuring the smooth logistical execution of live enablement sessions for internal audiences. 

• Internal Communications: Drafting, editing, and scheduling internal enablement communications (e.g., newsletters, email announcements, Slack posts) related to new learning launches, training events, and resource availability.
• Channel Management: Monitoring and managing the "Ask Enablement" internal Slack channel, providing initial triage, answering common questions, and routing complex inquiries to the appropriate team members.
• Logistical Support: Providing pre-session, live, and post-session logistical support for enablement webinars, workshops, and training events, including setting up virtual meeting spaces, managing attendee registration, and distributing follow-up materials.
• Calendar Management: Maintain a calendar of events across the post sales’ teams to ensure visibility across all enablement business partners
• Feedback & Reporting: Gathering feedback on communication effectiveness and enablement session logistics, and assisting with basic reporting on channel activity and session attendance.

• Strong Written Communication: Ability to draft, edit, and proofread professional internal content including newsletters, Slack announcements, and email updates.
• Logistical Coordination: Proficiency in managing the end-to-end logistics for virtual events, such as setting up webinars, handling registrations, and distributing post-session materials.
• Technical & AI Proficiency: Comfort with internal communication tools (Slack, email) and virtual meeting platforms, combined with the ability to leverage generative AI to streamline content creation and workflow efficiency.
• Organizational Skills: High attention to detail for maintaining a cross-functional calendar of events and ensuring visibility across multiple post-sales teams.
• Data Collection & Reporting: Ability to gather feedback on communication effectiveness and compile basic reports on attendance and channel engagement.
• Time Management: Capability to manage multiple deadlines, from scheduling time-sensitive announcements to providing live support during training workshops.

You will thrive in this role if you love translating complex information into engaging stories, navigating the fast-paced energy of live event production, and proactively asking the right questions to turn ambiguity into a clear, actionable plan.

As an intern, you’ll do real work that matters. While you’re on board, you’ll work on meaningful projects and have an opportunity to see what working at Okta is all about. You’ll also have the support of your mentor and manager to help you develop new skills. 

Our interns have the opportunity to build a strong community - with their fellow interns, within their teams, and with the broader company. We want you to grow professionally and you’ll do that through participating in events like our Executive Speaker Series and Brown Bags.  And of course, we want you to have fun, too. Our internship program includes exciting opportunities to connect with your cohort beyond the office through classic local outings like Cubs games and the Chicago Architecture Boat Tour.

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