End User Support Intern

• Requires a basic level of analytical ability to find solutions to difficult technical or administrative problems, to determine economic feasibility or options available, and to assess time involved in system changes. Thorough documentation skills business language is also required 

• Work day shift 8:00AM-4:30PM. Come into office M-T and Friday remote

• Excellent communication skills with corporate associates and executives. 

• Hands-on experience with desktops, laptops, tablets, mobile phones and peripherals. 

• Must be able to demonstrate experience with Windows operating systems, printers, scanners, profile and version management, and experience with system design. 

• Able to install all software & perform entry level support duties.  Researches and resolves obstacles at the workstation regarding connectivity, software, and hardware.  

• Must be able to communicate the impact and solutions of application/system problems in business language. 

• Requires a professional approach in all situations. 

• Excellent organization and multitasking skills. 

• Must resolve problems entirely by either completing the work or gathering all of the resources needed for ultimate resolution and continuity of problem management. 

• Manage hardware inventory in tracking database. 

• Support conference room A/V technology. 

• Manage call tickets in corporate ticketing system.  

• Ability to lift 30-50lbs and crawl under desks. 

Preferred Qualifications 

• Support of Windows and Apple Mac based systems, related software and peripherals. Experience with integration of Mac based systems into a Windows Active Directory based corporate environment is a plus. 

What you can look forward to doing: 

• Refresh Laptops 

• Manage hardware inventory in tracking database. 

• Manage call tickets in corporate ticketing system. 

• Support conference room A/V technology. 

Why Ensono?  

Ensono is a place to make better happen – for our clients and for your career. You can do great things through innovation or collaboration, by learning or volunteering, or to promote diversity and inclusion. You can do great things for your own health or for a healthier planet. Whatever it means to you to do great things we want Ensono to be the place you can do it.   

Ensono is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or other legally protected basis, in accordance with applicable law.  

Pay transparency nondiscrimination statement/posting OFCCP’s pay transparency policy can be found on OFCCP’s website.  

If you need accommodation at any point during the application or interview process, please let your recruiter know or email [email protected].