Designs and delivers instructor-led and virtual training for non-technical users, simplifying complex concepts into practical, role-based learning. Collaborates with SMEs and IT to build end-to-end learning journeys, hands-on practice, job aids, and simulations. Measures training effectiveness, identifies knowledge gaps, and iterates content to drive adoption. Works independently, adapts delivery to learner needs, and focuses on real-world application. Remote role requiring US citizenship or green card.
End-User Training & Adoption Specialist
This position will be providing training design and delivery for non-technical audiences by simplifying complex concepts into clear, engaging materials and interactive sessions. They will adapts to learner needs, reinforces confidence, and supports adoption through effective communication, stakeholder collaboration, and targeted reinforcement. They will continuously improve training based on feedback, user readiness, and identified knowledge gaps. This is a remote role. You must be a US citizen or Green card holder.
Business Acumen
- Strong communication skills to simplify complex concepts for non-technical users and adapt messaging based on learner needs
- Effective collaboration with business, SMEs, and IT to align training with real-world scenarios
- Ability to work independently while delivering training aligned to timelines and adoption goals
- Detail-oriented in designing clear, structured learning experiences that reduce confusion
- Adaptable approach to adjust delivery, pacing, and methods based on audience feedback
- Strong analytical skills to identify learning gaps and improve user comprehension and confidence
- Knowledge of adult learning principles, emphasizing practical, hands-on application
- Focus on enabling users to apply learning directly to day-to-day responsibilities
Technical Skills
- Instructional design expertise focused on non-technical audiences
- Experience delivering instructor-led and virtual training with guided, hands-on practice
- Proficiency in content development tools (e.g., PowerPoint, Articulate, Camtasia)
- Ability to design role-based, scenario-driven training for real-world application
- Experience building end-to-end learning journeys (pre-work, training, reinforcement)
- Strong system knowledge to demonstrate workflows in a business context
- Skilled in creating practical learning assets (job aids, simulations, exercises)
- Experience measuring training effectiveness and refining content based on feedback and adoption outcomes
- 3E Elite and law firm experience if possible
This position will be providing training design and delivery for non-technical audiences by simplifying complex concepts into clear, engaging materials and interactive sessions. They will adapts to learner needs, reinforces confidence, and supports adoption through effective communication, stakeholder collaboration, and targeted reinforcement. They will continuously improve training based on feedback, user readiness, and identified knowledge gaps. This is a remote role. You must be a US citizen or Green card holder.
Business Acumen
- Strong communication skills to simplify complex concepts for non-technical users and adapt messaging based on learner needs
- Effective collaboration with business, SMEs, and IT to align training with real-world scenarios
- Ability to work independently while delivering training aligned to timelines and adoption goals
- Detail-oriented in designing clear, structured learning experiences that reduce confusion
- Adaptable approach to adjust delivery, pacing, and methods based on audience feedback
- Strong analytical skills to identify learning gaps and improve user comprehension and confidence
- Knowledge of adult learning principles, emphasizing practical, hands-on application
- Focus on enabling users to apply learning directly to day-to-day responsibilities
Technical Skills
- Instructional design expertise focused on non-technical audiences
- Experience delivering instructor-led and virtual training with guided, hands-on practice
- Proficiency in content development tools (e.g., PowerPoint, Articulate, Camtasia)
- Ability to design role-based, scenario-driven training for real-world application
- Experience building end-to-end learning journeys (pre-work, training, reinforcement)
- Strong system knowledge to demonstrate workflows in a business context
- Skilled in creating practical learning assets (job aids, simulations, exercises)
- Experience measuring training effectiveness and refining content based on feedback and adoption outcomes
- 3E Elite and law firm experience if possible
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What you need to know about the Chicago Tech Scene
With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.
Key Facts About Chicago Tech
- Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: McDonald’s, John Deere, Boeing, Morningstar
- Key Industries: Artificial intelligence, biotechnology, fintech, software, logistics technology
- Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
- Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory
