Engineer III, Backend (Operator Panel Squad)

| Chicago, IL, USA | Hybrid
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At SpotHero, we work as a team to empower people to get everywhere, easier! We’re rapidly growing with the mission of bringing the parking industry into the future through technology. Drivers across the nation use the SpotHero mobile app or website to reserve convenient, affordable parking in advance, on-the-go or through their connected cars, and parking companies rely on us to help them reach new customers while optimizing their business. We connect the dots with cutting-edge technology, delivering value to both sides of this exciting, evolving marketplace. 

We are seeking a Backend Engineer III to join the Operator Panel Squad!

The Operator Panel Squad at SpotHero is responsible for giving the people running parking lots and garages the tools they need to maximize their facilities’ capacity and give drivers the best possible experience at a good price.  From utilization dashboards, to sophisticated and flexible rate setting tools, to financial reports, our team strives to give parking facility operators everything they need to be successful.  The more operators leverage our tools and metrics, the more it translates to a good parking experience for our customers.  We care about quality and SpotHero’s value of #GiveDriversTheRightOfWay, which means to us that we take the “Hero” in our name seriously and we go the extra mile to make sure our drivers have an experience we’re proud of.


Key Responsibilities (What will you do?)

  • Identify, design, develop, test, and release high quality functionality as efficiently as possible.
  • Build and maintain tools and services related to product/engineering squad’s goals.
  • Work collaboratively with the rest of the team to deliver quality products with a focus on speed, security, and analytics.
  • Be a key hands-on contributor to the design and implementation of new products and features through the entire stack.
  • Ownership of codebase, maintaining it, supporting it, and ensuring it runs consistently.
  • Collaborate with all senior and staff level engineers to explore options and help define architecture and design across the engineering organization.
  • Work with the Product Management team to ensure requirements are defined correctly. Ability to successfully design sophisticated systems with the help of more senior engineers to ensure proper implementation of design. 
  • Secure and safeguard data to preserve its integrity, reliability, and availability and ensure appropriate access levels are maintained.


The following experience is relevant to us:

  • We value humility, a strong work ethic, flexibility, collaboration, technical curiosity, and constant learning.
  • You have strong coding skills and can speak to examples of successful projects that you have worked on and a couple of failed projects that taught you not to build a “perfect” ivory tower that no-one wants to use.
  • 3+ years experience as an engineer across a few different environments. 
  • You are comfortable following an architecture presented to you.
  • Knowledgeable of object-oriented and/or functional programming patterns and paradigms.
  • Production experience developing web services such as Python with Django or Flask or a similar stack using a JVM language.
  • Production experience developing ETLs with technologies such as Airflow and PostgreSQL
  • Knowledge of various API paradigms such as REST and RPC/gRPC and can implement them within the services you are developing on.
  • Developing experience working with relational databases like PostgreSQL or similar relational databases.
  • Ability or desire to work in most areas of the tech stack, including infrastructure through the application layer to client libraries.
  • Ability to provide support for any pieces of codebase owned and also understand the codebase with minimal direction from peers or more senior engineers. 
  • Proven ability to work on implementation independently. 

Seeking Candidates in:

    • Chicago, IL 
    • Toronto, ON

Technology we use:

  • Our Back End Stack is: primarily Python (Django and Flask) web services, some shared, some owned by our own squad. We are moving our main shared application to a modular design, using Domain Driven Design. When relevant we extract specific domains to services currently using Java, Kotlin and GoLang. We also use Docker, deploy our apps via Kubernetes. We use Kafka for asynchronous communication.
  • Our Front End Stack is: React/Redux, Sass, Jest/React Testing Library/Cypress, and Webpack. We maintain a private npm repository with shareable UI components, utility functions, Babel/ESLint/Prettier configurations, and custom tasks. 
  • Our Data Stack is: Postgres on RDS for persistence and Redis on ElastiCache for caching and offline task orchestration. We also use Redshift as our data warehouse and S3 as our data lake. We use Airflow and Spark for ETL, as well as do some stream processing (Kafka Streams and Spark at the moment). Our analysts utilize Looker as our Business Intelligence tool. And we use Quicksight for Dashboard on our external Data Products.
  • Our Dev Tools Stack is: AWS+Kubernetes for hosting. Terraform + Helm Charts for IaaS/Deployment. ConcourseCI for CI/CD. Prometheus/Alertmanager/VictorOps for team alerting. We’re starting to work on multi-region available services. 

What we are offering:

  • Career game changer – A truly unique experience to work for a fast-growing startup in a role with unlimited potential for growth.
  • Excellent benefits – 
    • In the US we cover up to 90% of Medical Premiums, 50% of Dental and Vision Premiums, company-sponsored Life Insurance, 401K, and generous parental leave. 
    • In Canada, we offer Medical (prescription drug and paramedical coverage), Dental, Vision, Life Insurance, STD, and LTD. 
  • Flexible PTO policy and great work/life balance – We value and support each individual team member.
  • Annual parking stipend – we help people park!
  • The opportunity to collaborate with fun, innovative, and passionate people in a casual, yet highly productive atmosphere.
  • A workplace recognized as CityLights award winner by 1871, 2023 Best Places To Work by BuiltIn, and recipients of the Best Company Culture, Best Company for Women, and Best Company for Diversity awards from Comparably! 



Steps to apply: Please include any GitHub account, LinkedIn profile, and any project that you’re particularly proud of. We love seeing work that others loved working on.

At SpotHero, we Respect Fellow Drivers by providing an inclusive interview experience for everyone, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. Please let our team know of your need when you apply or as you begin interviewing with our team.

SpotHero is an equal opportunity employer. We know that a diverse workforce is the strongest workforce, and are committed to building and supporting an inclusive environment for all.

PLEASE NOTE: This position is ineligible for visa sponsorship. To be considered for this role, you must be legally authorized to work in the US or Canada and not require sponsorship for employment now or in the future.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • ScalaLanguages
    • ReactLibraries
    • DjangoFrameworks
    • HiveDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • OptimizelyAnalytics
    • AxureDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • SmartsheetManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • BrazeCRM
    • MailChimpEmail
    • MandrillEmail
    • Oracle ResponsysEmail
    • MarketoLead Gen

Location

Our custom built office is located in the heart of the Loop, close to the Brown, Orange, Pink, Purple, and Red Lines.

An Insider's view of SpotHero

What’s the vibe like in the office?

There's a lot of collaboration and positive energy throughout the entire day at SpotHero. There are a lot of funny people that work at SpotHero; it's hard to get through the day without a few genuine hearty laughs, which is a really fun way to take a break from being nose deep in a project.

Michelle

Account Executive

How does the company support your career growth?

There’s so much room to grow at SpotHero. From the very beginning, I was encouraged to think about my career goals and steps I could take towards achieving them. I recently made the transition to a new team, and everyone has been incredibly supportive as I learn a new skill set and look to further grow my career!

Maggie

Digital Marketing Specialist

What is your vision for the company?

I joined SpotHero to contribute to the future of mobility as I imagine walking down the street with my pre-school aged children one day and being able to point out aspects of the mobility ecosystem that I played a role in building. In this vein, I believe SpotHero will emerge as the platform that powers the last quarter mile of mobility.

Paolo

Chief Business Officer

What are SpotHero Perks + Benefits

SpotHero Benefits Overview

We offer our employees a way to find community through Employee Resource Groups. We currently have six different established groups and evaluate offerings on a semi-annual basis.

In the US we cover up to 90% of Medical Premiums, 50% of Dental & Vision Premiums, company-sponsored Life Insurance, 401K, and generous parental leave.

Flexible PTO policy and great work/life balance – We value and support each individual team member.

Annual parking stipend – we help people park!

Culture
Volunteer in local community
SpotHero participates in local volunteer activities such as installing art galleries in elementary schools with I Paint My Mind and building homes with the House That Tech Built.
Partners with nonprofits
Through our monthly bake sales we partner with nonprofits such as C.A.R.E. Animal Rescue, Center on Halsted, and ALIVE rescue.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Employee-led culture committees
Employee awards
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
In addition to our DEI Task Force team, we also have a number of ERG's including African Americans/Blacks at SpotHero, Neurodiversity ERG, Women at SpotHero, LGBTQ+ ERG, Parents at SpotHero, etc.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
We cover Short Term Disability at no cost to you.
Dental insurance
Our competitive Dental plan is through Guardian. Our plan has a unique rollover benefit to encourage plan use. In addition to child orthodontia, we are proud to offer adult orthodontia coverage!
Vision insurance
Our vision plan is through Guardian through VSP Choice Network. Our plan has a low co-pay for your annual exam and includes an annual stipend for lenses or frames.
Health insurance
Our medical plans are through Blue Cross Blue Shield, and we offer a High Deductible Health Plan with no employee payroll contribution required. We also contribute to HSA accounts on your behalf.
Life insurance
SpotHero covers Life & AD&D coverage, up to 100% of your salary, at no cost to you.
Pet insurance
Wellness programs
Team workouts
SpotHero sponsors an annual fitness challenge where employees can participate in hydration, sleep, and fitness challenges.
Mental health benefits
Financial & Retirement
401(K)
You’ll have the opportunity to take advantage of traditional and Roth savings options with financial advisers at Fidelity Investments who are ready to assist with your retirement planning.
401(K) matching
SpotHero's 401k plan matches 50% for an employee's contributions up to 6% of their annual based salary.
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
We provide three months of parental leave for all employees.
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Fantastic Eats - Take a break and enjoy some grub with the team, catered weekly from your favorite Chicago spots. For a midday pick me up, choose from our endless variety of snacks. • Team Events - From WhirlyBall and ice skating to rooftop happy hours and spontaneous ice cream parties - we're always looking for new ways to have fun together! • Casual Work Environment - Be comfortable while you work. Take a nap if you need it or squeeze in a few yoga poses between meetings. • Employee Wellness Program. We encourage work/life balance through financial wellness talks, meditation sessions, and mind & body nutrition education. Plus, we encourage our team to get out and give back to our local community. • Professional Development. We support personal and professional development through mentorship programs, diversity & inclusion trainings, and learning how to work with one another based on our personality types.

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