Engineering Manager, Distribution
Who we are: Founded in 2001, Vivid Seats is a leading online ticket marketplace committed to becoming the ultimate partner for connecting fans to the live events, artists, and teams they love. We believe in the power of experiences and are fiercely dedicated to building products that inspire human connections. Named as one of Built In Chicago’s top 10 places to work in 2021, we believe that our People are our greatest competitive advantage. To support our People, we have built a company culture that empowers our employees to embrace challenges, encourages unity through collaboration, and seeks to constantly evolve by leveraging data and inspiring innovation.
How your role contributes to the success of Vivid Seats:
- Develop, coach, and retain engineers in a high-performing engineering team, capable of operating in and responding to our internal and external stakeholder needs.
- Participate in hiring initiatives to attract, screen, and hire new engineering talent.
- Lead complex initiatives and act as a technical subject matter expert in software design, architecture, implementation, deployment, and support for all software development.
- Leverage BDD, TDD, CI/CD, and pair programming, empowering agile teams to deliver quality software iteratively.
- Help us in our goal of building the Vivid Seats brand throughout the United States and Canada.
How your role expectations will progress as the Engineer Manager, Distribution in the first 30, 90, and 180 days:
30 days in:
- Complete new hire orientation, gaining the resources you need to be
- Learn how ticket marketplaces operate and how you’ll contribute to providing great experiences for our
- Understand your teams’ contributions and the needs of stakeholders that rely on your deliverables to bring business objectives to life.
- Set weekly touch points with direct reports to understand their role, motivations, and needs, building trust and leading with empathy.
- Acclimate to team and company norms, business objectives, and Vivid Seats values.
- Develop basic understanding of applications, tech stack, and development
90 days in:
- Coordinate with the recruiting team to build a pipeline of qualified candidates to help fill out your team.
- Start to build out a roadmap for functionality that needs to be built to support our strategic goals over the coming year.
- Develop and lead initiatives for your team that enhance process, drive innovation, and build on Vivid Seats values.
- Meaningfully contribute to distribution team products, coaching to good architecture decisions and advancing project deliverables.
180 days in:
- Develop a deep knowledge of the systems you are responsible for managing.
- Onboard more engineers to your team and building career development plans for them.
- Own business-facing communications regarding your team’s progress and accountability for your team’s engineering KPIs.
- Lead the way for the distribution team by developing and executing on a thoughtful and flexible product roadmap.
Our Commitment:
We are an equal opportunity employer that values the critical importance of a diverse workforce and sense of belonging. Many of our roles have flexible requirements and we encourage you to apply regardless of whether you meet every qualification.
Vivid Seats provides competitive compensation; bonus incentives; competitive PTO; mental health days; medical, dental, and vision insurance; monthly credits and discounts for attending live events; remote work and snack allowances; and a variety of additional workplace perks
Location:
#Chicago
#Toronto
#Remote