IT Systems Engineer
Avant is dedicated to building premier digital banking solutions for the middle class through a combination of technology, analytics and superior customer service. Since 2012, Avant has connected over 1.5 million customers to over $7.5 billion in loans and 800,000 credit cards. A high growth financial technology company, Avant has been featured in The Wall Street Journal, The New York Times, TechCrunch, Fortune, Bloomberg, and has raised over $600 million of equity capital. Visit www.avant.com for more information.
Challenges You Will Solve:
As our Systems Engineer you will be responsible for designing, building, and maintaining the core systems that enable Avant employees to make their greatest impact. With your solid understanding of systems, patience, willingness to learn and resourcefulness, you will build elegant, intuitive solutions that allow Avant to continue to grow, move fast and be a strong security ally to our customers.
What You’ll Do:
- Manage the configuration of internal core services (AD, SaaS, MDM resources, etc), from definition to deployment, identifying and eliminating inefficiencies while proposing improvements that improve the overall employee experience
- Design and implement technical solutions for new business needs and challenges
- Understand and help refine Service Level Objectives and Service Level Indicators associated with these systems
- Respond to and resolve issues reported by employees by debugging, performing root cause analysis, and working closely with internal and external support teams
- Monitor the performance of the fleet, interfacing with operational teams to guide targeted improvements to observability, and striving to minimize operational incidents
What You’ll Bring:
- Experience as a System Engineer, specifically within SaaS/Azure environments
- Demonstrated success troubleshooting and correcting operational issues related to to Active Directory design and configuration experience
- Demonstrated success overseeing a growing number of disparate SaaS systems with complex integrations and automations
- Demonstrated success overseeing all aspects of Single Sign-On (SSO) implementation across user endpoints, SaaS, and pet servers (SSH)
- A demonstrated ability to design, implement and support complex networking (routing, ACL) of services serving a distributed workforce
- A demonstrated ability to use one or more of the following languages: Ruby, Python, Bash
- A strong urge to collaborate across internal teams and with our customers and partners
- Oversee and guide the implementation of products and services required to maintain compliance with existing, new or changing regulations and audit recommendations
- A high degree of empathy for the customer, and feel the only measure of success is how well our products fulfill customer needs
- A positive attitude and default to action. If you see something that may negatively impact the customer experience, you dive right in, isolate the issue, and ensure we do whatever it takes to eliminate it
- Excellent communication skills, able to describe complex technical issues in a concise and user-friendly manner
Nice To Have:
-Experience with Tanium or equivalent device management platform
- Experience with Jamf and endpoint management
- Experience with Azure Active Directory and InTune
Check out our Avant Blog!
Why Avant is a fit for you:
At Avant, we believe our values make a difference:
We value, support, and help each other grow
We are committed to active inclusion and diversity
We are transparent and believe the best idea wins
We succeed when our customers succeed
We get sh!t done… responsibly
And we keep it fun!
We believe that ideas are more important than titles, everything is more fun together, everyone drives change, and everyone is an owner. While we believe the perks and benefits that we offer are terrific, nothing excites us more than having the ability to collaborate with intelligent, highly-motivated and talented people on challenging problems as we work to change the face of online lending.
Avant is an equal opportunity employer and individuals seeking employment are considered without regard to race, color, national origin, religion, sex (including pregnancy, sexual orientation or gender identity), age, disability or genetic information or any other factor protected by applicable federal, state or local law, regulation or ordinance.