Discover
We power a network that helps people achieve a brighter financial future.
Riverwoods, IL
Hybrid

Lead Systems Analyst

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Discover. A more rewarding way to work.

At Discover Financial Services, you’ll find yourself in the company of some of the industry’s smartest and most reliable professionals. And at a company that rewards dedication, values innovation and supports growth.

Thrive in an environment that promotes teamwork and shared success. Build on a foundation of mutual respect. Join the company that understands rewarding careers like no other, with this exceptional opportunity:

Job Description:

At Discover, be part of a culture where diversity, teamwork and collaboration reign. Join a company that is just as employee-focused as it is on its customers and is consistently awarded for both. We’re all about people, and our employees are why Discover is a great place to work. Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career.

Designs and develops solutions to complex applications problems, system administration issues, or network concerns. Perform systems management and integration functions. Design and develop solutions to complex applications problems, system administration issues, or network concerns. Perform systems management and integration functions. Lead technical efforts and liaise with the vendor to support, integrate, and maintain test automation tools. Responsible for technical QA delivery platform of new capabilities to support continuous integration or continuous delivery in support of applications integrating with Jenkins. Work with other internal information technology teams to complete project activities, such as Infrastructure, Architecture and Database teams and serve as the technical project lead for internal projects, overseeing and reviewing the activities. Act as technical resource and participate in the change management review and problem incident report discussions. Implement capacity management as business practice for release environment management team working with other middleware and infrastructure teams.

Responsibilities

  • Performs root cause analysis and problem solving involving various infrastructure, such as databases, middleware platforms, and vendor applications across test environments.
  • Analyzes existing procedures. Develops recommendations for improvements and strives to automate manual processes for existing tools and operations
  • Provides support for users of test environment (development team and other partner groups) for a particular application systems, such as Modes and ALM.
  • Participates in planning and implementation of project code deployments and Infrastructure updates to Test environments with minimal intervention to testing.
  • Collaborates with Test Planners, Test Leads and QAs to understand project and test requirements and consults for appropriate test environment needs. Tests entrance readiness, applications making changes, codes overlaps across all projects testing in the same release/environment, quality center structure, test planning and test plans as appropriate etc.
  • Collaborates with Test Automation, CICD teams to improve automation capabilities.
  • Build and Maintain tools for frictionless environment management experience.
  • Execute and look for opportunities to optimize the Release Management environments to provide a quality test environment to our customers.
  • Perform root-cause analysis of defects to identify and implement solutions and process improvements
  • Ensure our test environments are Security Compliant
  • Automate the deployment, scaling, and management of Test Environments using the CICD infrastructure.
  • Drive zero defect quality and provide details on quality issues, trends and preventive actions
  • Requires the ability to lead work groups formed by several disparate teams
  • Work closely with multiple teams in an agile environment and provide mentorship to other team members when needed
  • Display an entrepreneurial mind set and seek practical ‘out of box’ solutions

Skills:
Minimum Qualifications

At a minimum, here’s what we need from you:

  • Bachelor’s Degree in Computer Science, Information Systems, and Engineering, or related field
  • 2+ years of experience in Application Development and Testing or in Infrastructure/Middleware support, or related field
  • In lieu of a degree, 4+ years of experience in Application Development and Testing or in Infrastructure/Middleware support, or related field

Preferred Qualifications

If we had our say, we’d also look for:

  • Java Certified
  • Ability to understand high level software and system architecture.
  • Experience in governing both waterfall as well as Agile/DevOps project lifecycles.
  • Experience with automation tools and strong ability to choose the best tools and solutions for the release/environment management function.
  • Experience on managing operations of online and batch oriented applications
  • Knowledge of ITIL standards and best practices
  • Experience on mainframe code (COBOL), JCL , DB2, CICS, VSAM, MQ, QMF, CLIST, Endevor, Smartis, and OPC Scheduler.
  • Strong project management skills with accountability for end-to-end delivery.
  • Effective root cause identification, triage and mitigation
  • Effective communication skills and the ability to engage partner teams effectively

    Discover Financial Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, among other things, or as a qualified individual with a disability.

    So, what are you waiting for? Apply today!

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    What are Discover Perks + Benefits

    Discover Benefits Overview

    Start enjoying great benefits Day 1 — We support you with the same dedication we bring to all of our customers. Our comprehensive benefits package features first-class insurance, financial planning support and excellent perks designed to help you reach your goals and live a rich, healthy life.

    Check out more of our amazing employee benefits at mydiscoverbenefits.com

    Culture
    Volunteer in local community
    Discover’s business is built on helping people, and we invest in the community (Blessing Backpacks, Boys & Girls Clubs, Big Brothers/Sisters) to demonstrate our commitment to a brighter future.
    Partners with nonprofits
    Open door policy
    OKR operational model
    Team based strategic planning
    Open office floor plan
    Flexible work schedule
    Remote work program
    Diversity
    Dedicated diversity and inclusion staff
    Mandated unconscious bias training
    Diversity manifesto
    Diversity employee resource groups
    Hiring practices that promote diversity
    Health Insurance & Wellness Benefits
    Flexible Spending Account (FSA)
    You can open a separate Health Care FSA (HCFSA) and contribute up to $2,650 tax-free from your paycheck to reimburse yourself for eligible out-of-pocket expenses.
    Disability insurance
    Employees receive Short-Term Disability Insurance at no cost.
    Dental insurance
    Discover offers two dental plan options — Standard and Premier — both are administered by MetLife.
    Vision insurance
    Discover offers two vision plan options — Standard and Premier through VSP.
    Health insurance
    Discover offers a variety of medical plans for you and eligible family members, so that you can choose the benefit plan that suits your needs.
    Life insurance
    As a Discover employee, you receive Basic Life Insurance of one times your HWEE (up to $500,000) at no cost to you.
    Pet insurance
    Purchase medical coverage at a discounted rate for your beloved family pet. The more pets you insure, the greater the discount.
    Wellness programs
    Help balance your work and personal life with a wide variety of free and discounted resource and referral services including family and relationship counseling and financial guidance.
    Mental health benefits
    Financial & Retirement
    401(K)
    You may elect to contribute 1% to 30% of your eligible base salary, commissions and bonus on a pre-tax basis, up to IRS limits every year.
    401(K) matching
    Discover matches up to 6% of the pre-tax contributions you make to the 401(k) Plan.
    Employee stock purchase plan
    The ESPP provides eligible employees with an opportunity to purchase shares of Discover common stock through payroll deductions at a 5% discount.
    Performance bonus
    Charitable contribution matching
    Child Care & Parental Leave Benefits
    Childcare benefits
    Generous parental leave
    Family medical leave
    Adoption Assistance
    Discover helps eligible employees and their families with the costs of adoption by reimbursing certain expenses.
    Company sponsored family events
    Vacation & Time Off Benefits
    Generous PTO
    Discover has a Paid Time Off of 4 to 5 Weeks of paid time per year.
    Paid volunteer time
    Paid holidays
    Discover provides 7 paid holidays.
    Paid sick days
    Office Perks
    Commuter benefits
    When you enroll in the Commuter Benefits Program at WageWorks, you’ll save on taxes on mass-transit passes, parking and other eligible expenses.
    Company-sponsored outings
    Onsite office parking
    Recreational clubs
    Relocation assistance
    Fitness stipend
    Onsite gym
    Discover has fitness centers and Weight Watchers® programs at all five major locations.
    Professional Development Benefits
    Job training & conferences
    Tuition reimbursement
    Discover provides tuition reimbursement and a full-ride bachelor's degree program for select online degree programs.
    Lunch and learns
    Promote from within
    Mentorship program
    Continuing education stipend
    Continuing education available during work hours
    Online course subscriptions available
    Customized development tracks

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