Manager Cloud Automation at Walgreens

| Chicago
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Job Summary:

As the Manager, Cloud Automation you will be partner with technology teams across the organization in deploying cloud services within enterprise cloud platforms using Azure DevOps processes. As part of the Cloud Center of Excellence, you provide engineering leadership and influence the design from an enterprise perspective. You will have expertise in repositories, code, infrastructure, source control, security, compliance, continuous integration, testing, delivery, and monitoring.

You will collaborate with other members of the Cloud Center of Excellence including Cloud Solution Architects, Cloud Data Architect, Cloud Network Architect, and Cloud Security Architect. You will collaborate and mentor technology teams across multiple business units catalyzing the implementation of the cloud strategy.

This person must be able to communicate and partner across technology teams to accelerate the adoption of cloud solutions and strengthen optimal business outcomes.

Job Responsibilities:

  • Engineer and enable enterprise cloud solutions within a DevOps environment.
  • Affects target state Cloud Architecture, partnering with other areas, such as Cloud Network Architects, Cloud Data Architects, Cloud Solution Architects, Cloud Security Architects, and Cloud Engineering and Development teams.
  • Accelerates the adoption of cloud solutions across business units.
  • Ensures cloud deployments result in resilient, extensive, and compliant systems. May oversee technology assessments, technology plan reviews, and provide internal consulting to ensure all areas are practicing sound architecture hygiene.
  • Translates complex ideas, technology, and programs into languages to which senior management can relate.
  • Participates in the development of metrics and scorecards to impact the technology teams on industry best practices for cloud deployments.
  • Manages the vendor relationship including choosing in scope and out of scope work, working through any interpretation of contract terms and monitoring/reviewing SLA adherence. Performs deep dive research on missed SLAs Partners with the vendor to encourage continuous improvement resulting in improved service and/or lower cost.
  • Reviews and approves any request prioritizations. Ensures delivery against agreed upon SLAs and overall service delivery of operational activities.
  • Manages the vendor relationship including choosing in scope and out of scope work, working through any interpretation of contract terms and monitoring/reviewing SLA adherence. Performs deep dive research on missed SLAs Partners with the vendor to encourage continuous improvement resulting in improved service and/or lower cost.
  • Leads in an exciting environment and produces high-quality work under tight deadlines.
  • Works with business stakeholders to advise them on available SaaS Services and enterprise agreements.
  • Allocates available resources to meet operating objectives. Develops and mentors staff through on-boarding, open communication, training and development opportunities and performance management processes; supports and maintains employee morale and motivation; ensures the team is appropriately staffed with required competencies; fosters a diverse and inclusive organization.


An Equal Opportunity Employer, including disability/veterans

Walgreens (www.walgreens.com) is included in the Retail Pharmacy USA Division of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), a global leader in retail and wholesale pharmacy. As America’s most loved pharmacy, health and beauty company, Walgreens purpose is to champion the health and wellbeing of every community in America. Operating more than 9,000 retail locations across America, Puerto Rico and the U.S. Virgin Islands, Walgreens is proud to be a neighborhood health destination serving approximately 8 million customers each day. Walgreens pharmacists play a critical role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services. To best meet the needs of customers and patients, Walgreens offers a true omnichannel experience, with platforms bringing together physical and digital, supported by the latest technology to deliver high-quality products and services in local communities nationwide.

Basic Qualifications
Bachelor’s degree and at least 4 years of experience leading complex Software Engineering and Architecture initiatives OR a High School Diploma/GED and at least 7 years of experience leading complex Software Engineering and Architecture initiatives.

Experience with public cloud architecture, Cloud strategy, networking, security.

Experience with enterprise applications, IT services, and SaaS solution providers.

Knowledge of cloud management and cost models with experience implementing best practices or suggested improvements.

Experience suggesting competitive and innovative technical decisions, obtaining client buy-in and delivering on commitments

At least 2 years of experience contributing to financial business decisions in the workplace.

At least 2 years of direct leadership, indirect leadership, and/or cross functional team leadership.

Willing to travel up to10% of the time for business purposes (within state and out of state).

Preferred Qualifications

Certification: Microsoft DevOps Engineer Expert


Experience leading a large, highly technical teams in a matrix organization.


Knowledge of app & data architectures and cloud native patterns for development, etc.


Knowledge of Site Reliability Engineering (SRE) philosophy, Chaos Engineering,
technologies, platforms and tools, SLA management, incident resolution, and automation


Experience leading collaborative teams to achieve common goals


Experience in large scale internet companies/technologies, where uptime and continuous availability was core to the business


Experience identifying and partnering to implement automation opportunities to drive down toil and reduce technical debt


Experience managing operations of large scale internet-centric Data environments for application or data services serving tens to millions of end users


Experience presenting technical ideas in business-friendly language.


Experience identifying operational issues and recommending and implementing strategies to resolve problems.


Experience applying standards of cloud compliance to application design to achieve reliability


Knowledge of Networking and cloud technologies, for example Security, Load Balancing, Network routing protocols

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Location

Developed and diverse suburb in N.Chicago. Opening our new Tech Office downtown at the Old Chicago Post Office in January 2020!