Monitoring Engineer I (Azure)

| North Suburbs

Responsible for creating and maintaining processes related to IT Monitoring and Event Management, primarily in a cloud-based environment. Operates within the context of defined procedures.

Job Responsibilities

  • Performs and implements daily operational activities that impact discrete components / processes of the Technology engineering work function, and may include responsibilities, such as:
    • Participating in improvement and monitoring of deployment operations on pre-release, upgrades and current versions of software.
    • Participating in evaluating compatibility of programs with existing communications hardware and software features.
    • Participating in development of protocols to support established standards.
    • Improving operation and monitoring of standard and advanced features.
    • Participating in development of processes and interface requirements.
    • Participating in data development and definition of acceptance criteria.
  • Gathers and updates necessary information and communicates to appropriate parties.
  • Identifies and determines likely reasons for problematic causes. Prepares accurate documentation and communication to effectively facilitate elimination of problems / roadblocks as they occur and create efficient fixes.
  • Coordinates cross-functionally to accomplish activities. Interacts with internal and external peers and/or managers to exchange semi-complex information related to assigned activities.
  • May assist in live site support and incident resolution that may include on-call rotation.

Walgreens, one of the nation's largest drugstore chains, is included in the Retail Pharmacy USA Division of Walgreens Boots Alliance, Inc., the first global pharmacy-led, health and wellbeing enterprise. More than 10 million customers interact with Walgreens each day in communities across America, using the most convenient, multichannel access to consumer goods and services and trusted, cost-effective pharmacy, health and wellness services and advice. Walgreens operates 8,175 drugstores with a presence in all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands. Walgreens omnichannel business includes Walgreens.com. Approximately 400 Walgreens stores offer Healthcare Clinic or other provider retail clinic services.

As the neighborhood drugstore and retailer, our goal is to make health and happiness simpler, easier and within reach. And we remain a trusted wellness provider offering convenient access to important health services, such as immunizations and an array of pharmacy services that can help patients improve their health. To our team members, Walgreens represents a unique opportunity to excel in their careers in a welcoming and inclusive environment. We offer the chance to work in a truly supportive environment, and be a part of a progressive organization dedicated to the well-being of our customers, team members and the communities we all call home.

Basic Qualifications

  • Bachelor's Degree and at least 1 year of experience in a technical engineering role, such as software development, release management, deployment engineering, site operations, technical operations or similar OR High School Diploma/ GED and at least 4 years of experience in a technical engineering role, such as software development, release management, deployment engineering, site operations, technical operations or similar.
  • Experience in Technology infrastructure, such as Network, Monitoring, Systems, Databases, etc.
  • Experience establishing and maintaining relationships with individuals at all levels of the organization, in the business community and with vendors.
  • Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
  • Willing to travel up to 10% of the time for business purposes (within state and out of state).

Preferred Qualifications

  • Should have min of 2 years of experience working with Azure Cloud, especially Log Analytics.
  • Strong background in Linux/Unix and MS Windows Administration.
  • Experience with automation / configuration management using either Puppet, Chef or Ansible.
  • Previous experience administering traditional monitoring and event management tools, such as: Tivoli; SMARTS Service Assurance; HP Openview (BTO); Zabbix; Solarwinds; etc.
  • Experience with basic shell scripting (korn, bash, powershell, etc.) as well as, higher level scripting/programing languages (python, perl, ruby, javascript, etc.).
  • Familiar with networking/routing/firewalls, and how they translate to a cloud environment.
  • Experience managing, administering and/or deploying to a typical Java based application environment, including experience with web servers (Apache/IBM/Oracle HTTP, NGINX, IIS); app servers (WebSphere, Jboss, Weblogic); JMS (ActiveMQ, IBM MQ, OpenJMS); JDBC; JMX; etc.
  • Familiarity with relational and non-relation databases.
Read Full Job Description

Location

Chicago, IL

An Insider's view of Walgreens

What’s the vibe like in the office?

New hires can expect to be challenged, every day. You can also expect an extraordinarily diverse environment of collaborative professionals who are putting their talents together to fulfill the vision and mission. There are plenty of opportunities to make an impact and to grow and learn with the program. The future of IT is bright at Walgreens!

Carlos

Director, IT RunOps

How do your team's ideas influence the company's direction?

We are faced with a host of rapid changes occurring in the healthcare and retail landscapes.. To make the most of these changes, Walgreens is adapting to the fast moving technology world of today, and is committed to deploying cutting edge solutions to support our business and customers.

Doug

Senior Product Manager, Pharmacy and Retail Operations

What are Walgreens Perks + Benefits

Walgreens Benefits Overview

Walgreens offers a wide variety of benefits to eligible team members designed to support your physical, financial, and emotional well-being while helping you balance work and life. In addition to company-paid life insurance and voluntary life & personal accident insurance, the benefits below are available to our team members. To learn more visit https://jobs.walgreens.com/benefits.

Culture
Volunteer in local community
Walgreens is proud to be a Corporate Social Responsibility leader, setting the pace on some of the most important issues of our day, and our IT and digital teams are no exception.
Intracompany committees
To learn more visit https://jobs.walgreens.com/it-culture
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Every day, in a multitude of ways, the foundational principles of integrity, respect and fair dealing embraced by our founder Charles R. Walgreen inspire us.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K) Matching
Employee Stock Purchase Plan
Child Care & Parental Leave Benefits
Child Care Benefits
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays

Additional Perks + Benefits

Walgreens offers a wide variety of benefits to eligible team members designed to support your physical, financial, and emotional well-being while helping you balance work and life. To learn more visit https://jobs.walgreens.com/benefits.

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