Network Unified Communications Engineer (Chicago, IL)

| Chicago | Hybrid
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DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.

Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.

We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus.

The Networking team is looking for a Network Unified Communication Engineer to support our Unified Communications on premise infrastructure. This person should have expert knowledge of Zoom, Cloud 9 and Cisco Unified Communications.

In this role you will be:

  • Responsible for developing and engineering the UC environment for the company.
  • Working with Server, Network and Security Engineers to maintain, design and troubleshoot the desktop and conference room communications.
  • Communicating with end users, as well as C-level executives and stakeholders.
  • Testing and implementing new software and/or hardware related to Unified Communications and assist other Engineers and other IT staff & management, as directed.

Requirements:

  • 5+ years working with Cisco Unified Communications Products, including Call Manager and Unity voicemail systems
  • 3+ years of experience implementing Zoom Communications software
  • 3+ years working with Cisco IM & Presence, Jabber and Telepresence
  • Automation experience with python or other languages
  • Experience working with 3rd party vendors to complete projects and troubleshoot issues
  • Previous experience presenting to C-suite executives and stakeholders
  • Excellent written and verbal communication skills
  • Cisco Voice and/or Video Certifications: CCNA or CCNP

Bonus points for:

  • Cloud 9 experience
  • CCIE Voice or Collaboration certification
  • Trading Industry experience

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California residents, please review the California Privacy Notice for information about certain legal rights at https://drw.com/california-privacy-notice.

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Technology we use

  • Engineering
    • C#Languages
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • RubyLanguages
    • ClojureLanguages
    • ElixirLanguages
    • RustLanguages
    • D3JSLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • Twitter BootstrapLibraries
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • PhoenixFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • RiakDatabases

Location

Situated in Chicago's thriving West Loop, our HQ is convenient for Metra and CTA riders alike - and foodies looking for a bite on "Restaurant Row."

An Insider's view of DRW

How does your team reward individual success?

Our team acknowledges individual success and provides an environment to further new ideas. The team then ensures higher management is aware of your contribution. These accomplishments become part of the individual’s and team’s record at the end of the year. This approach I believe has led to a lot of innovations on my team.

Kumbi

Network Engineer

What kinds of technical challenges do you and your team face?

During my internship in Chicago, I built models in python, ones that are still used on that desk today. The next summer, I returned as a full-time trading analyst and picked up right where I left off. I focus on systematic research and the development and execution of new strategies for the foreign exchange (FX) options desk in Chicago.

Alex

Quantitative Trading Researcher

What are some things you learned at the company?

We’re free to choose the technology stack that best solves each individual problem, so the learning happens project to project. I started programming in C#, but changing teams exposed me to a new suite of languages that I’m now working in regularly

Carissa

Software Engineer

How do your team's ideas influence the company's direction?

Working on the risk team, I combine the principles of risk management and computer science. I help direct how we take risk across the organization, and ensure reliability with the use of really innovative tech.

Brawnski

Software Engineer

What are some social events your company does?

DRW is not all work, all the time. We offer a number of activities and events for all interests, like monthly wine tastings, sports leagues, hobby clubs and movie outings to name a few.

Michelle

Systems Team Lead

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