Principal Client Endpoint Engineer
Discover. A brighter future.
With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description
On an Agile infrastructure team, you are responsible for all aspects of the software development lifecycle for the Apple MacOS platform. Core competencies include but are not limited to: Apple Mac Build/Image Management, Windows Build/Image Management, Jamf Cloud/Microsoft Intune Software Deployment, PowerShell scripting/automation. Works independently as well as part of a tight-knit team, provides forward thinking solutions that drive both infrastructure and business solutions in a highly available and highly regulated environment. Interfaces with Solution Architects and other corresponding teams (network, security, appdev, hardware) on feature enrichment or problem solving of issues relating to the full system architecture stack.
Major Responsibilities:
- Responsible for full lifecycle development for application and hardware solutions. Performs POT's/POC's to determine proper technical solution and customize, test, deploy them for usage in a highly regulated and highly available environment.
- Researches current industry trends and best practices working with both internal parties and 3rd party vendors.
- Responds to engagements from the Command Center and 1st/2nd level operations teams to provide production fixes and root cause analysis. Available on a pager rotation for 24x7 support.
- Documents current environments, SOPS, future directions, technical designs, change tickets, and other items for internal operations as well as external auditors.
Qualifications You’ll Need:
- Minimum of Bachelor’s degree in Information Technology or Engineering Minimum
- 4+ years’ experience in large enterprise systems engineering, or related experience
- In Lieu of Education experience 6+ years’ experience in large enterprise systems engineering, or related
Desired Skills:
- 10+ Years Experience working/supporting MacOS with Jamf Cloud and tight integration with Microsoft Endpoint Manager/Intune MS Windows environment using innovative and automated solutions.
- In depth knowledge of related infrastructure technologies and landscape for primarily MacOS, but Windows as well (hardware, software, network, security, etc.)
- Demonstrated incident, problem and escalation management for own area of responsibility with a strong customer focus.
- Familiarity with compliance standards such as PCI-DSS is preferred
- Demonstrated strong presentation and communication skills and the capability to address and interact with individuals or groups at varying levels of the organization.
- Familiar with Agile methodologies a plus
Tools/Software Experience
- Operating Systems:
- MacOS
- Microsoft Windows Endpoints (Windows 10, 7)
- Linux
- Microsoft Intune/Endpoint Manager
- Group Policy Management
- Vulnerability Management
- Audit/Compliance
- Virtualization Technologies: VMware, Citrix or equivalent #LI-BG1
What are you waiting for? Apply today!
The same way we treat our employees is how we treat all applicants – with respect. Discover Financial Services is an equal opportunity employer (EEO is the law). We thrive on diversity & inclusion. You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Discover.