Role: Quality Assurance Manager
Reporting to: Chief Technology Officer
About Us:
We deliver the most advanced and flexible learning experience for certification, credentialing, test prep, continuing education, and training. Our cloud-based learning platform is designed to help education and training organizations deliver a highly engaging and effective learning experience for users who are trying to advance their careers. With almost 1M active users last year, we incorporate the latest in learner-centered technology, including personalization, gamification, data science, usability and omni-channel delivery.
We’re sitting in a pivotal time in the BenchPrep history. After just closing a $20 million series C round of funding, we’re fueled for growth. We’re ready to enhance our product offering, extend our position in the education and training industry, and scale our (humble) team.
We’re committed to helping students learn better, and that starts in our own office.
About the role:
You will join a small team in a profitable start-up, helping drive customer confidence by ensuring the impeccable quality of our suite of products. You will provide leadership, guidance, and mentoring to a team of five individuals. You thrive in an environment where you are working with a team of software developers, QAs, and designers in a fast-paced, agile development environment. You are a problem-solver, you have an analytical mindset, and you enjoy working with new technologies to help ensure a high-quality deliverable for our business partners.
Some challenges you’ll tackle:
- Lead the QA Team by setting an impeccable example, motivating the team to go above and beyond, and providing coaching and guidance to associates
- Define testing strategies and standards to ensure our product continues to exceed our customers’ expectations
- Identify risk and create plans to mitigate it when necessary
- Stay on the lookout for ways to improve and enhance our current processes
- Report progress, plans, and potential roadblocks to upper management and stakeholders
About the team:
Our Quality Assurance team works hand to hand with Engineering and Product Owners to help deliver the highest-quality product possible in a timely fashion to service our clients. We are driven by a desire to deliver great results, do things efficiently, and uphold our standards as we deliver on the goals of our product roadmap. Simply put- we’re here to assure quality.
You should:
- Have four years of experience managing a QA team of both analysts and automation engineers
- Be familiar with our stack (Ruby and Javascript)
- Be knowledgeable on automation frameworks and be familiar with our automated test suites (Cucumber, Rspec, Watir)
- Be familiar with API testing
- Be knowledgeable with continuous integration, with the ability to implement test suites accordingly
Life at BenchPrep:
We work at BenchPrep because we’re dedicated to the mission and each day have an opportunity to be challenged and learn. We work hard, eat well, and have lots of fun. Culture is our lifeline at BenchPrep. We tend to eat our (free) lunch together - not because we have to, but because we want to. We celebrate our people, both professionally and personally. We focus on flexibility - both in work/life balance, but also everyday in operating with agility. We care about professional development so much that we offer employees $1,200 annually to build their skills. And of course, we have all the La Croix and snacks that you’d expect to keep you moving. It’s no wonder we were selected in Built in Chicago’s 50 Best Small Companies to Work For in 2019, and Crain’s 2019 Best Places to Work in Chicago lists.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We are looking for high performing and motivated professionals who are excited about the chance to leverage technology to impact the lives of millions of learners.