As a software company, ReviewTrackers empowers businesses to better understand their customers through advanced reviews and customer feedback technology. Our platform aggregates our customer’s reviews allowing them to analyze, amplify, and maximize customer feedback to accelerate customer acquisition and improve customer retention while driving more authentic connections. 

At ReviewTrackers, we cultivate an inclusive, equitable, dynamic, and communicative team environment. We value crafting a team with diverse backgrounds and mindsets while respecting a healthy expression of opinions. We support and inspire our team to experiment with new ideas while collaborating and communicating with one another to find creative solutions. 

As a Revenue Operations Developer, you’ll work with ReviewTrackers’ Revenue Operations team by partnering closely with multiple stakeholders in the proper delivery of critical business systems. This role is responsible for the overall integrity and health of the CRM and its connection to the broader enterprise environment. This role will play a critical role in shaping the technical design of the sales, marketing and billing automation environment through implementation in line with industry best practices. This position will be responsible for developing and maintaining the entire Salesforce.com codebase. Finally, this will be the primary contact from the Revenue Operations team for all engineering matters including maintaining a sync to the application, the data warehouse and all other external systems.

Remote. #LI-remote #BI-Remote

How You Will Make an Impact:

• Own all technical aspects of a force.com implementation, including custom code, systems integrations, 3rd party applications, and AppExchange products
• Meeting with stakeholders to determine CRM needs for Sales, Marketing and Customer Success
• Take ownership of the sync between Salesforce CRM and the ReviewTrackers platform
• Ensure a stable sync with the RTX data warehouse, Hubspot Marketing hub, the Zuora billing system and other integrated applications
• Developing customized solutions within the Salesforce platform
• Designing, coding, and implementing Salesforce applications and integrations
• Testing the stability and functionality of the application
• Troubleshooting and fixing bugs
• Writing documents and providing technical training for users
• Maintaining the security and integrity of the application software
• Striving towards coding best practices and data quality
• Proactively engage on continuous improvement efforts for application design, support, and practice development efforts
• Maintain a queue of ongoing projects as well as impromptu tickets pertaining to system maintenance and improvement

Who you will be working with:

• You will be reporting directly to our Director of Revenue Operations
• You will work directly on the Revenue Operations Team
• You will work closely with the Sales, Customer Success and Marketing Teams

What you bring to the table:

• 3+ years Salesforce specific development experience
• Proficiency of Force.com and APEX
• Proficiency with SQL, SOQL and data visualization tools
• Knowledge of Javascript, HTML
• Experience with Zuora Central Platform preferred
• Experience with Hubspot preferred
• Experience working with database queries to retrieve and filter row data
• Legally authorized to work in the U.S.

Perks and Benefits at ReviewTrackers:

• 100% company-paid premiums for health, dental, vision, life, short-term disability, and long-term disability insurance
• BlueCross BlueShield healthcare benefits are available for families. Flexible PTO policy
• Company-sponsored 401K matching at 3%
• FSA or HSA benefits are available
• Pre-taxed transit benefits 
• Diversity & Inclusion Culture Group and company-wide training(s)
• Volunteer & Fundraising initiatives 
• Monthly All-Hands meeting with all ReviewTrackers departments to discuss what each team is working on and reiterate its mission
• Company Kindle, along with unlimited books of your choice
• Stocked Kitchen with snacks and drinks (if you would like to work in the office, not required)
• Monthly ‘Take Your Coworker to Lunch’ paid for by ReviewTrackers (if/when we’re back in the office)

ReviewTrackers provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.