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You will be the first Security Operations (SecOps) person at SpotHero; you will help us define how we go forward and create the strategy for SpotHero to get Security right as we scale. This role will potentially grow into a Manager of other SecOps people.


Who we are: SpotHero is one of Chicago’s hottest tech companies! We’re rapidly growing with the mission of bringing the parking industry into the future through technology. Drivers across the nation use the SpotHero mobile app or website to reserve a convenient, affordable parking on-the-go or in advance, and parking companies rely on us to help them reach new customers while optimizing their business. We connect the dots with cutting-edge technology, delivering value to both sides of this exciting, evolving marketplace.

 

What kind of person are you?

 

  • Curious and a hungry learner
  • A Problem Solver
  • Tenacious
  • Ability to collaborate
  • An owner of your work
  • An educator
  • Insanely detail-oriented
  • Fantastic communicator in and outside of Engineering

About the role:

  • Serve as a deeply skilled and knowledgeable resource within the security technology area
  • Daily review of security alert/logs with follow-up on suspicious activity
  • Perform investigation of network and hosts/endpoints for malicious activity, to include analysis of packet captures
  • Assist and or lead in efforts to detect, confirm, contain, remediate and recover from attacks
  • Understand the technical aspects of Web and Mobile application security
  • Proactively monitor, identify, and analyze complex internal and external threats including viruses, targeted attacks, and unauthorized access
  • Perform root cause analysis and troubleshoot complex issues with existing security protocols
  • Maintain, improve, and evangelize standard security operating procedures and processes
  • Run vulnerability scans and managing security tool updates
  • Create documentation and training material
  • Work with external procurement and partner technology teams to answer questions about SpotHero’s corporate security

Required Skills/Experience:

  • 3-5 years of experience working in a SecOps role
  • Strong collaboration skills and proven ability to work in a diverse environment
  • You have research and analytical skills and are able to pinpoint significant patterns related to cyber threats, strong organizational, presentation and communication skills
  • Experience with network intrusion detection tools
  • Strong understanding of Operating Systems: Android, iOS, Mac OS, Windows and Unix/Linux
  • Working knowledge of database and operating system security
  • Bachelor's degree in Computer Science, Business Administration, Business Information Systems, Cybersecurity, or a related field, or equivalent work experience
  • Security certifications such as Network+, Security+, SSCP, GCIH, GCFA, etc

Bonus points if you have:

  • A passion for security topics as demonstrated by professional experience or personal projects
  • A background in data systems and statistics (Elasticsearch and related are extra helpful)
  • Experience working on a team concerned with uptime or systems availability
  • CNDSP-A (GCIA, GCIH, or CEH) or CNDSP-IR (GCIH, CSIH, or CEH) certification 
  • IAT Level II (GSEC, Security+, SSCP, or CCNA-Security) certification 
  • A good understanding of Mobile OS security for both Android and iOS
  • You have or can obtain a Certified Ethical Hacker (CEH) certification within 6 months of start date.
  • Experience with an infrastructure as code (IaC) tool such as Terraform, Ansible, Chef, etc.

What we are offering:

  • Career game changer – A truly unique experience to work for a fast-growing startup in a role with unlimited potential for growth.
  • Excellent benefits – We cover 90% of Medical Premiums, 50% of Dental & Vision Premiums, and offer company sponsored Life Insurance.
  • Flexible PTO policy, generous parental leave, and great work/life balance – We value and support each individual team member.
  • Fun perks like snacks, catered lunches, happy hours, wellness programs, and SpotHero swag.
  • Annual parking stipend (duh – we're a parking company!).
  • The opportunity to collaborate with fun, innovative, and passionate people in a casual, yet highly productive atmosphere.
  • A workplace recognized by Time Magazine as one of the Top 50 Most Genius Companies of 2018, ranks highly on Built In Chicago’s 100 Best Places To Work In Chicago in 2019, and recognized for Diversity & Inclusion initiatives!

 

Steps to apply: Please include any GitHub account, LinkedIn profile, and any project that you’re particularly proud of. We love seeing work that others loved working on.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • ReactLibraries
    • DjangoFrameworks
    • HiveDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • OptimizelyAnalytics
    • AxureDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • SmartsheetManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • BrazeCRM
    • MailChimpEmail
    • MandrillEmail
    • Oracle ResponsysEmail
    • MarketoLead Gen

Location

Our brand new, custom built office is located in the heart of the Loop, close to the Brown, Orange, Pink, Purple, and Red Lines.

An Insider's view of SpotHero

What’s the vibe like in the office?

There's a lot of collaboration and positive energy throughout the entire day at SpotHero. There are a lot of funny people that work at SpotHero; it's hard to get through the day without a few genuine hearty laughs, which is a really fun way to take a break from being nose deep in a project.

Michelle

Account Executive

How does the company support your career growth?

There’s so much room to grow at SpotHero. From the very beginning, I was encouraged to think about my career goals and steps I could take towards achieving them. I recently made the transition to a new team, and everyone has been incredibly supportive as I learn a new skill set and look to further grow my career!

Maggie

Digital Marketing Specialist

What is your vision for the company?

I joined SpotHero to contribute to the future of mobility as I imagine walking down the street with my pre-school aged children one day and being able to point out aspects of the mobility ecosystem that I played a role in building. In this vein, I believe SpotHero will emerge as the platform that powers the last quarter mile of mobility.

Paolo

VP, Vertical Business Teams

What are SpotHero Perks + Benefits

Culture
Volunteer in local community
SpotHero participates in local volunteer activities such as installing art galleries in elementary schools with I Paint My Mind and building homes with the House That Tech Built.
Partners with Nonprofits
Through our monthly bake sales we partner with nonprofits such as C.A.R.E. Animal Rescue, Center on Halsted, and ALIVE rescue.
Friends outside of work
Eat lunch together
Intracompany committees
SpotHero has culture committees that promote wellness and diversity and inclusion.
Open door policy
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
We cover Short Term Disability at no cost to you.
Dental Benefits
Our competitive Dental plan is through Guardian. Our plan has a unique rollover benefit to encourage plan use. In addition to child orthodontia, we are proud to offer adult orthodontia coverage!
Vision Benefits
Our vision plan is through Guardian through VSP Choice Network. Our plan has a low co-pay for your annual exam and includes an annual stipend for lenses or frames.
Health Insurance Benefits
Our medical plans are through Blue Cross Blue Shield, and we offer a High Deductible Health Plan with no employee payroll contribution required. We also contribute to HSA accounts on your behalf.
Life Insurance
SpotHero covers Life & AD&D coverage, up to 100% of your salary, at no cost to you.
Wellness Programs
Onsite Gym
Team workouts
Acme Co.'s team fitness initiatives include Sponsored race teams.
Retirement & Stock Options Benefits
401(K)
You’ll have the opportunity to take advantage of traditional and Roth savings options with financial advisers at Fidelity Investments who are ready to assist with your retirement planning.
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide three months of parental leave for all employees.
Remote Work Program
Family Medical Leave
Company sponsored family events
Acme co. sponsors family oriented events Annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like Onsite training courses, The ability to attend job related conferences and seminars.
Diversity Program
Lunch and learns
Acme Co. hosts lunch and learn meetings once per month.
Promote from within
Mentorship program
Our mentorship program includes Career mentoring, Leadership mentoring.
Time allotted for learning

Additional Perks + Benefits

Fantastic Eats - Take a break and enjoy some grub with the team, catered weekly from your favorite Chicago spots. For a midday pick me up, choose from our endless variety of snacks or our cold brew on tap. • Team Events - From WhirlyBall and ice skating to rooftop happy hours and spontaneous ice cream parties - we're always looking for new ways to have fun together! • Casual Work Environment - Be comfortable while you work. Take a nap if you need it or squeeze in a few yoga poses between meetings. • Employee Wellness Program. We encourage work/life balance through financial wellness talks, meditation sessions, and mind & body nutrition education. Plus, we encourage our team to get out and give back to our local community. • Professional Development. We support personal and professional development through mentorship programs, diversity & inclusion trainings, and learning how to work with one another based on our personality types.

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