Summary

Security Systems Engineer helps to build and maintain the computer/network infrastructure that supports the day to day business operations of the project as it relates to the Access Control System. This position is also responsible for providing end user technical support and assistance. Drug test and valid license is required.

Responsibilities

• Maintain network hardware and software for Access Control System
• Monitor network to ensure network availability to all system users and perform necessary maintenance to support network availability
• Plan, coordinate, and implement network security measures in Microsoft and Cisco environment
• Design, develop, test and implement new system software modules and enhancements to current systems
• Design, develop, test, and implement diagnostic utilities to analyze and report system status and performance
• Monitor and evaluate overall system performance of operating system facilities, software products, computer services, and communications and networking facilities; specifies, installs and tests system components as required to enable system to meet desired performance objectives
• Assist staff with the installation, configuration and ongoing usability of desktop computers, peripheral equipment and software
• Work with other team members and teams to cooperatively resolve issues
• Meet documented service level agreements
• Other relevant duties as required

Requirements

• A Bachelor’s degree (preferably with focus on technical aspects, i.e. Network Communication Management) OR 5+ year’s technical experience in an enterprise IT environment
• Five or more years of experience working within both physical (Windows/Linux) and virtual (VMware/Hyper-V) servers
• Advanced network troubleshooting, maintenance, and support
• Hardware/Software patching experience on mission critical systems
• Cisco ASA or Palo Alto Firewall management
• At least one advanced certification on network connectivity devices; example certifications are: Microsoft MCSR, MCTS, Cisco CCNP, Cisco CCSP, Citrix CCIA, VMWare VCP
• SQL and VMware experience a plus
• Advanced understanding of IP sub netting and network classes (Class A, B, C)
• Expert knowledge in MS Office, word processing, spreadsheets, Internet software, and E-mail
• Professional communication skills for client support
• Flexible schedule for On Call responsibilities
• Flexible schedule for System updates, etc. (overnight hours)
• Extremely customer service orientated with a high sense of urgency
• Desire to constantly learn and use new technical skills

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Opportunity Employer Statement

SDI Presence is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. SDI Presence makes hiring decisions based solely on qualifications, merit, and business needs at the time.