Staff Engineer, Zoro Tools at Zoro

| Chicago
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Position: Staff Engineer

Location: Chicago, IL and Buffalo Grove, IL

Over the past eight years, Zoro has progressed from a six-person organization operating out of a 2,000 sq. foot facility and offering fewer than 100,000 products to an organization with nearly 500 team members offering more than 3 million unique products and over $500 million in annual revenue. In the Chicagoland area, we feature growing offices in the northern suburbs as well as in downtown Chicago that are an escalator ride up from the METRA trains inside Ogilvie Transportation Center.

As our company has grown, our culture has evolved in a way that ties our early start-up success to our bright future. Zoro team members regularly express how they appreciate the “come as you are” nature of our informal setting, yet are inspired by the talent that surrounds them. Our team members are curious learners by nature and not afraid to try new things. That’s how you innovate. Are you curious and looking to try something new? Zoro may be the right career destination for you! 

Zoro is currently seeking a Staff Engineer to lead a growing team of technology experts who have joined Zoro on their mission to scale toward an endless assortment of products, while embracing its award-winning culture and workplace. 

Job Description:
The position is primarily responsible for the thought-leadership and practice of development, integration and management of all software used to support every facet of Zoro’s business. This includes eCommerce, Product, Customer Service, Supply Chain, Finance, Marketing, and other business functions. This role will lead software engineering best practices and contribute directly to our customer experience and enablement platforms.


  • Partner with software engineers and product teams to provide technology application and integration direction 
  • Apply performance management, governance, common methodologies, processes, metrics and tools for building and delivering on all Zoro platforms
  • Switch seamlessly between individual contributor and team leadership tasks
  • Work with the technology leadership team to deliver enterprise-wide technology solutions
  • Partner closely with architecture team to implement technology strategy
  • Participate in function, integration, regression, and acceptance testing
  • Diagnose, correct, and communicate production issues, assessing their scope, impact, and importance
  • Map technical specifications to language-specific class/method structures
  • Understand and develop database resources to support Zoro applications
  • Determine task sequencing, effort, and duration in partnership with Zoro PMO
  • Maintain technical documentation as appropriate including process flows, sequence diagrams, and at the code and application levels
  • Review proposed approaches with other technical staff
  • Participate in setting developer and technical standards
  • Work with third party API's
  • Stay current with trends and innovations in technology and the leadership of enterprise IT.
  • Help recruit, train and nurture a best-in-class technology organization in support of business function needs.
  • Provide effective leadership, coaching and management to ensure the technology team evolves in alignment with technology leadership, business, customer, and market expectations.
  • Promote Zoro’s cultural values in a manner resulting in a positive, team-oriented, results-focused teams.
  • Drive a supportive and collaborative working climate that results in a highly engaged workforce.
  • Perform other job related functions as assigned.



  • Bachelor’s Degree or equivalent experience in software engineering or related disciplines. STEM-related area or relevant experience required. Master’s degree in a STEM field preferred
  • Strong analytical, problem-solving, and conceptual skills.
  • Expert level understanding of *nix environment 
  • Expert level understanding of *nix command line
  • Expert understanding of Git
  • Deep understanding of SDLC and multiple development process models including Agile, Waterfall, and V-shaped etc.
  • Expert level understanding of Object Oriented, Imperative, and Functional programming
  • Expert level understanding of modern development languages such as JavaScript, TypeScript, and Python. Expertise in other languages like Java and Go also desirable.
  • Expert level understanding of modern DevOps, CI/CD, and automated testing tools like Cypress.
  • Strong understanding of contemporary distributed compute models such as microservices, service meshes, K8s, Envoy, Istio, and gRPC.
  • Experience building, deploying, and managing scaled platforms using continuous delivery methodologies. 
  • 7+ years’ experience in Information Technology with experience related to application development or software consulting.
  • Substantial integration experience with ERP Systems, Product Information Management, Master Data Management, Logistics, Pricing, Financial systems and distribution platforms. 
  • Deep understanding of Open Source technologies - Django, Google Cloud Platform, Amazon Web Services, MySQL, MongoDB, Linux, Apache, Nginx, PostGres, HTML/CSS, vu.js, SQL, Django SQL, Alchemy, Jenkins, Ansible, Nagios.
  • Excellent communication, organizational skills, ability to manage multiple projects effectively using modern tool sets like Atlassian.


Zoro is an Equal Opportunity Workplace and an Affirmative Action Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status.


Read Full Job Description

Technology we use

  • Engineering
  • Product
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • DjangoFrameworks
    • Google AnalyticsAnalytics
    • JIRAManagement


One office is located in the West Loop, offering diverse eateries and steps away from nightlife! The other is in the northern suburb of Buffalo Grove.

An Insider's view of Zoro

How would you describe the company’s work-life balance?

We are driven and work hard, because we are growing like crazy! We are in this together because we want to be, not because we have to. On the flip side, I've never missed one of my kid's ball games, concerts, parent-teacher conferences, and when I take a vacation, I'm actually allowed to take it (of course, I'm available if you need me, team)! :-)


HR Leader

How do you empower your team to be more creative?

Zoro has an awesome test and learn culture where you can try new things and see what works and what doesn't and, most importantly, learn from those lessons and drive improvements. We constantly look for ways to do that - whether it is tools, engagement, processes or empowerment. We share best practices, feedback and suggestions from our agents.


Director, Customer Service

What does your typical day look like?

As a Financial Analyst with Zoro’s Finance team, my typical day starts with generating daily sales reports and sending it over to our headquarters. Then, I talk to business unit owners and gather information that would impact our financials. Zoro has an encouraging collaborative environment…everyone is easily approachable!


Sr. Financial Analyst

What are Zoro Perks + Benefits

Zoro Benefits Overview

Very competitive package - beyond your base salary, we offer bonuses, a 401(k) match and additional 401(k) incentive contribution, a full-scope of medical/dental/vision/life insurance benefits, voluntary benefits, shuttle service, a bunch of free food (free coffee, soft drinks, snacks, and free meals from time-to-time). Our North Suburb office has a subsidized cafe inside our offices that is a breakfast/lunch spot and coffee bar, in addition to a game room, recreation area and a rock room... yes a rock room... bring your axe and rock out on a break!

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Optional Voluntary Benefit
Wellness Programs
Discount partnership with Sky Fitness.
Onsite Gym
Buffalo Grove equipped with workout bench, dumbells, free weights, a basketball court, badminton court, ping pong, air hockey, bags, golf net, outdoor volleyball, and we've even played quiddich!
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
3.5% contribution by Zoro on a bi-weekly basis (whether you contribute or not). Additional 3.5% target contribution based on annual company performance.
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
We've won a Dave Thomas award for having a solid adoption assistance program - that's pretty cool!
Company sponsored family events
Acme co. sponsors family oriented events Semi-annually.
Vacation & Time Off Benefits
Generous PTO
Starting at 18 days per year with carryover option of up to 5 days.
Paid Volunteer Time
We like to give back to the local community. We have team builders focused on helping a variety of philanthropic organizations.
Paid Holidays
Zoro offers all employees paid time off to observe all major holidays.
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
We feature a range from shorts and t-shirts to those who embrace "Tie Tuesdays". Wear what makes you comfortable, but you may want to clean it up if you have an important customer in town!
Commuter Benefits
In our North Suburb office, we feature shuttle service to/from Buffalo Grove, Highland Park, and Deerfield stops. Also a commuter benefit program available as a voluntary benefit.
Company Outings
We've done many of these. From ball games to luaus to olympics to the zoo - Zoro finds ways to treat employees to lots of fun.
Game Room
Basketball, bags, driving range net, ping pong, badminton, video games, music room... we even played quiddich in our warehouse for our Harry Potter-themed Halloween event!
Stocked Kitchen
All offices feature coffee, soft drinks, sparkling water, tea, popcorn machine, random snacking opportunities, as well as an on-site cafe in our North Suburb office.
Some Meals Provided
Happy Hours
Sometimes happy hours provided by the company, but many team members get together outside of work because they want to, not because they have to!
Recreational Clubs
Softball, bowling, and dragon boat racing team... yes, dragon boat racing!
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications
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