Technical Writer

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Position Responsibilities:

  • Create and organize internal technical information for engineering processes and playbooks, product features and new technologies.
  • Work with technical staff to write and edit engaging posts for our engineering blog.
  • Collaborate with across teams to determine the needs of end-users of technical documentation
  • Strategize, develop, write, edit and maintain content for the end to end Pareto platforms
  • Manage and edit documentation contributions from our internal teams and our engineering community
  • Work closely with Product, Solutions and Engineering teams about user feedback, product changes, and technical product information that inform our documentation
  • Develop training and presentation materials for use in onboardings and executive business reviews
  • Cultivate and help to answer the questions of our user community by either providing existing documentation or working to create new documentation

Successful Professionals will have the following qualifications:

  • BA/BS or equivalent in a relevant field
  • 3+ years of relevant professional experience writing developer-facing documentation and other forms of technical content.
  • Highly organized and self-motivated
  • Able to communicate and articulate needs to highly technical individuals
  • Previous experience with and know your way around wikis (Confluence is a plus), blogs, and GitHub
  • Strong ability to plan, prioritize, and carry out complex writing projects with high attention to detail along the way
  • Ability to create high-quality, innovative content for engineers as well be their advocate
  • Excellent communication skills; able to give and receive compassionate editorial critique, especially when working with a distributed team
  • Polished writing samples to share

Company Description

Pareto Intelligence is an analytics solution company focused on helping providers and health plans deliver improved financial and medical cost outcomes.  Pareto IntelligenceTM was designed to help our health plan clients solve critical financial and business challenges in a post PPACA (Patient Protection and Affordable Care Act) world.

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Location

Located right next to Merchandise Mart, everything you need is just steps away. From great food to shopping, our location can’t be beat!

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