EverCommerce [Nasdaq: EVCM] is a leading service commerce platform, providing vertically tailored, integrated SaaS solutions that help more than 600,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. Specializing in Home & Field Services, Health Services, and Fitness & Wellness industries, EverCommerce solutions include end-to-end business management software, embedded payment acceptance, marketing technology, and customer engagement applications. We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://www.evercommerce.com/about-us/careers/
We are looking for a DevOps Engineer to focus on our platform to help us build functional systems that improve the customer experience, we’re looking for a DevOps engineer who can be responsible for deploying product updates, identifying production issues, and implementing integrations that meet our customers’ needs. The ideal candidate will have a solid background in software engineering and be familiar with Python or Scripting, and will work with developers and engineers to ensure that software development follows established processes and works as intended. The DevOps Engineer will also be responsible for maintaining our AWS infrastructure with respect to site creations and system administration such backups and monitoring to ensure our application stays resilient.
Responsibilities:
• Manage/maintain our application infrastructure in AWS
• Deploy updates and fixes, and provide Level 2 technical support
• Build automation tools to reduce occurrence of errors and improve customer experience
• Develop automation scripts to integrate with internal back-end systems
• Perform root cause analysis of production errors and resolve technical issues
• Develop scripts to automate visualization
• Design procedures for system troubleshooting and maintenance
Skills and Experience needed for success in this role:
• Experience as a DevOps engineer or in a similar software engineering role
• Experience with AWS
• Experience with Kubernetes and Docker nice-to-have
• Proficiency with Git and GitHub workflows
• Experience with Ansible or similar infrastructure management tool(s)
• Good knowledge of Python, Shell Scripting
• Proficiency in Linux Operating Systems
• Working knowledge of databases and SQL
• General understanding of networking concepts (ie. Firewalls, VPN, Security Groups)
• Problem-solving attitude
• Collaborative team spirit
Where:
The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role is based in Canada – if you’re close to one of our offices, we can set you up in-office or you can work remotely. You will be required to meet in an EverCommerce office from time to time. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America. There may be travel required to clients locations (less than 10%)
Benefits & Perks:
- Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid.
- Robust wellness benefits, including an annual wellness stipend.
- 3 weeks of vacation to start, a paid volunteer day of your choosing, plus 2 floating holidays to celebrate anything of significance to you
- Employee Stock Purchase Program
- Registered Retirement Savings Plan (RRSP) with 4% company match
- Continued investment in your professional development through Udemy
Compensation: The target base of compensation for this position is $125,000 - $140,000 CAD in most Canadian locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above.
EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!
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