The Field Account Manager drives sales growth and customer relationships through in-person engagement, collaborating with teams to support account expansion and strategy.
Description
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.
Job Summary
The Field Account Manager (FAM) is a strategic growth driver responsible for accelerating sales velocity and whitespace development through strong in-person engagement and deep local customer relationships. The FAM partners closely with Account Managers and internal teams to unlock growth opportunities, support account expansion, and drive customer value across the full CDW solutions portfolio.
What you will do:
* Drive in-person customer engagement to deepen local relationships and strengthen CDW's presence within assigned territories.
* Serve as a strategic partner in accelerating sales velocity and identifying whitespace growth opportunities.
* Collaborate with Account Managers on large and complex opportunities to support deal strategy and execution.
* Support account expansion activities, including customer events and on-site engagements.
* Activate and engage strategic partners to unlock incremental growth within assigned accounts and territory.
* Provide input and insights to support operational and territory strategy.
* Own pipeline input related to customer meetings and forecasting for in-person-led opportunities.
* Focus on selling and supporting the full CDW portfolio of solutions.
* Partner with presales leadership and sales leadership to align resourcing and engagement strategy.
* Work with assigned Solution Executives to drive category penetration at both the account and opportunity level.
* Proactively hunt for new opportunities in close partnership with Account Managers.
What we expect of you:
* Proven experience in field sales, account management, or customer-facing sales roles, preferably in a K-12 education environment.
* Strong customer-facing sales acumen with an emphasis on relationship building and consultative engagement.
* Ability to collaborate effectively across sales, presales, sales leadership and external partners.
* Strong organizational skills with the ability to manage priorities across accounts, opportunities, and territory initiatives.
* Ability to clearly communicate ideas and value propositions through in-person and verbal communication.
* Experience supporting pipeline management, forecasting, and opportunity execution within a defined territory.
* Strong organizational, time-management, and prioritization skills in a fast-paced sales environment.
* Proficiency with CRM and sales productivity tools (e.g., Salesforce).
* Willingness and ability to travel within the assigned territory to support customer and partner engagements.
* Comfort operating in a dynamic, field-based sales environment.
* Commitment to upholding CDW's values and Philosophies of Success. Pay range: $ 50,000 - $ 75,000 base salary depending on experience and skill set. In addition to the base salary, there is an uncapped commission structure subject to terms and conditions of plan. Benefits overview: https://cdw.benefit-info.com/ Salary ranges may be subject to geographic differentials
* CDW is committed to being an AI-fluent organization
* We're looking for people who bring curiosity, a learner's mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances- not replaces- human creativity and decision-making. You don't need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work.Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that's curious, adaptive, and ready to explore what's possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.
* About Us
* CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what's possible through technology. What makes CDW different isn't just what we do- it's how we do it. At CDW we act as one- building trust, speaking candidly, and working together to achieve more. We play to win- focusing on what matters most and delivering for our customers. And we think forward- staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That's why we think of ourselves as coworkers, not just employees- working together to solve complex challenges and deliver real impact for our customers and communities. As a full-stack, full-lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what's next. Together, we deliver the full promise of what technology can do.
* Together, we Make Amazing Happen.
* CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.
Job Summary
The Field Account Manager (FAM) is a strategic growth driver responsible for accelerating sales velocity and whitespace development through strong in-person engagement and deep local customer relationships. The FAM partners closely with Account Managers and internal teams to unlock growth opportunities, support account expansion, and drive customer value across the full CDW solutions portfolio.
What you will do:
* Drive in-person customer engagement to deepen local relationships and strengthen CDW's presence within assigned territories.
* Serve as a strategic partner in accelerating sales velocity and identifying whitespace growth opportunities.
* Collaborate with Account Managers on large and complex opportunities to support deal strategy and execution.
* Support account expansion activities, including customer events and on-site engagements.
* Activate and engage strategic partners to unlock incremental growth within assigned accounts and territory.
* Provide input and insights to support operational and territory strategy.
* Own pipeline input related to customer meetings and forecasting for in-person-led opportunities.
* Focus on selling and supporting the full CDW portfolio of solutions.
* Partner with presales leadership and sales leadership to align resourcing and engagement strategy.
* Work with assigned Solution Executives to drive category penetration at both the account and opportunity level.
* Proactively hunt for new opportunities in close partnership with Account Managers.
What we expect of you:
* Proven experience in field sales, account management, or customer-facing sales roles, preferably in a K-12 education environment.
* Strong customer-facing sales acumen with an emphasis on relationship building and consultative engagement.
* Ability to collaborate effectively across sales, presales, sales leadership and external partners.
* Strong organizational skills with the ability to manage priorities across accounts, opportunities, and territory initiatives.
* Ability to clearly communicate ideas and value propositions through in-person and verbal communication.
* Experience supporting pipeline management, forecasting, and opportunity execution within a defined territory.
* Strong organizational, time-management, and prioritization skills in a fast-paced sales environment.
* Proficiency with CRM and sales productivity tools (e.g., Salesforce).
* Willingness and ability to travel within the assigned territory to support customer and partner engagements.
* Comfort operating in a dynamic, field-based sales environment.
* Commitment to upholding CDW's values and Philosophies of Success. Pay range: $ 50,000 - $ 75,000 base salary depending on experience and skill set. In addition to the base salary, there is an uncapped commission structure subject to terms and conditions of plan. Benefits overview: https://cdw.benefit-info.com/ Salary ranges may be subject to geographic differentials
* CDW is committed to being an AI-fluent organization
* We're looking for people who bring curiosity, a learner's mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances- not replaces- human creativity and decision-making. You don't need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work.Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that's curious, adaptive, and ready to explore what's possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.
* About Us
* CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what's possible through technology. What makes CDW different isn't just what we do- it's how we do it. At CDW we act as one- building trust, speaking candidly, and working together to achieve more. We play to win- focusing on what matters most and delivering for our customers. And we think forward- staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That's why we think of ourselves as coworkers, not just employees- working together to solve complex challenges and deliver real impact for our customers and communities. As a full-stack, full-lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what's next. Together, we deliver the full promise of what technology can do.
* Together, we Make Amazing Happen.
* CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
CDW Chicago, Illinois, USA Office
625 W Adams St., Chicago, IL, United States, 60661
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