Financial Crimes Controls Manager

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

The Financial Crimes & Supportability Controls team is the strategic hub for Stripe’s financial crime risk management program. This team is dedicated to developing, implementing, and managing effective financial crime controls that mitigate risks associated with money laundering, sanctions, and other financial crimes. By collaborating closely with compliance officers, data analysts, and cross-functional partners, the team ensures that our controls are aligned with regulatory requirements and support the organization's strategy. In this role, you will be instrumental in designing robust control frameworks that not only facilitate seamless user experiences but also uphold our commitment to safe and compliant operations. As a key decision-maker, you will focus on implementing sound financial crime risk management practices that promote Stripe's sustainable growth and success.

We are seeking a strategic leader with extensive knowledge of industry standards and best practices in financial crimes risk management. You are passionate about advancing financial crimes controls and possess a strong innovative mindset that drives Stripe toward industry-leading solutions. You have the confidence to make tough decisions and the ability to gain the support and buy-in of all partners. Your expertise allows you to develop and implement strategies that enhance the effectiveness of controls while fostering collaboration across cross-functional teams. Your talent for communicating complex concepts simply enables you to inspire and engage stakeholders at all levels, ensuring that Stripe remains at the forefront of compliance and regulatory excellence.

• Lead the evaluation of existing control infrastructure and processes to identify and address gaps in financial crime risk coverage.
• Establish and drive the strategic vision for financial crime controls in alignment with internal partners and overarching company objectives, ensuring that team initiatives support organizational goals.
• Focus on training and empowering your team to design and implement effective financial crime controls, ensuring they have the skills and knowledge necessary to succeed.
• Act as the primary liaison with technical teams, facilitating effective communication and collaboration on control development. Work closely with internal partners to address onboarding challenges and prioritize strategic initiatives.
• Maintain in-depth knowledge of global financial crime laws and best practices to ensure Stripe's compliance and the implementation of industry-leading controls.
• Define management information (MI) needs to evaluate the effectiveness of controls and onboarding programs, recommending enhancements to improve operational efficiency.
• Serve as a key decision-maker during critical incidents involving financial crime, offering risk management guidance while maintaining a balanced approach to user experience.

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

• At least 8+ years of risk management, financial crime, or program management experience, with a history of managing relationships with global regulators or equivalent strategic partners.
• 3+ years of management experience, preferably a global team.
• Proven track record of operating effectively in product-centric environments with significant internal and external dependencies.
• Strong ability to build effective relationships with technical, product, and sales professionals to enable safe and sustainable growth.
• A strong desire to innovate and enhance financial crime compliance effectiveness at a systemic level.
• Confidence to make risk-based decisions and defend them, even when they may be unpopular, demonstrating a commitment to sustainable risk management and ensuring alignment with organizational objectives.
• Operate effectively within a matrix environment, successfully leading and influencing people across functional lines to achieve common goals.
• Strong focus on leading and developing a team, fostering a culture of excellence and continuous improvement in compliance practices.
• A demonstrated desire to innovate and enhance financial crime compliance effectiveness at a systemic level.
• Experience working at leading technology companies or within the payments industry is preferred.

• Demonstrated experience with capacity planning and/or budget management.
• CAMS or CFE certification.
• PMP or equivalent project management certification.

Applicants in the UK, Ireland, USA Canada, and Singapore will be considered.