Investigate fraud, tampering, identity theft, impersonation, and scams; coordinate with field teams, call centers, and law enforcement to resolve cases; provide testimony in legal proceedings; prepare and escalate fraud reports; and educate employees on fraud risks and business impact.
Job Location: Kampala, Uganda
About the role:
The Fraud Analyst at Sun King will work in the Corporate Risk department of Sun King. They will be responsible for identifying and handling Fraud or suspicious issues while providing strategic directions through professional reports.
What you would be expected to do
- Investigate and collect information on fraud-related activities (eg, tampering, identity theft, Impersonation, Scammers) within the business.
- Liaise with the Field Team/ Call center to identify fraudulent cases and follow them up for closure.
- Liaise with different law enforcement agents to close reported fraud/tampering cases.
- Serve as a witness in legal cases that arise in the field on behalf of the company
- Prepare regular reports from the field on fraud-related activities and escalate
- Educate staff on fraud and its impact on the business.
You might be a strong candidate if you have
- Bachelor’s degree/Higher National Diploma in a related field of Criminal justice/Criminology/Sociology/ Psychology /Security studies, and Risk Management
- Minimum 3 years of experience in the same or a related role
- Relevant certification in Criminal Investigations, Fraud Management, or Business Analytics is an added advantage.
- Excellent written and oral communication skills
- Good people skills
- Good planning and organizational skills
- Ability to collaborate with Stakeholders.
- Ability to work on task with minimum supervision
What Sun King Offers
- Professional growth in a dynamic, rapidly expanding, high-social-impact industry
- An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.
- A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
- Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Center for Leadership.
About
Sun King is the world’s leading off-grid solar energy company, combining cutting-edge product design, fintech, and field operations to deliver energy access for the 1.8 billion people who live without an affordable and reliable electric-grid connection.Sun King has built a new kind of energy utility: distributed, green, customer-centric, and affordable. We bring clean, reliable, decentralized energy directly into people’s lives — from solar kits that provide first-time energy access to multi-kilowatt systems that serve both off-grid users and grid-connected customers powering larger homes, schools, hospitals, farms, offices, and light manufacturing.Already, 25 million homes and businesses rely on Sun King for electricity supply and the appliances and services it enables: lighting, televisions, fans, refrigeration, and smartphones. Sun King combines energy generation, energy-efficient appliances, installation, and financing into one seamless offering. Think of it as a distributed utility, designed for wherever energy is needed and designed to scale with its users as incomes and energy needs grow.Sun King makes solar products affordable to low-income households and businesses via ‘pay-as-you-go’ (PAYG) purchase financing. Sun King installs solar after customers pay a small deposit. Customers then make small, manageable payments of as little as US $0.14 a day via mobile money or cash.Instead of paying for expensive, polluting, and health-damaging kerosene for lighting or diesel for power, customers unlock savings through accessing solar power and after one to two years of payments, customers own their solar equipment outright.Sun King collects payments digitally through mobile money systems and its 35,000 field agents — over 1 million payments each day. To date, Sun King has extended more than $1.4 billion in PAYG loans to customers.Sun King began by powering homes and businesses with solar systems delivered through PAYG financing. Now, we’re using the same model to make smartphones and clean cooking equipment affordable: helping households connect to the digital economy and transition from wood-based fuels to modern, sustainable alternatives.Sun King employs 3,500 full-time staff in 14 countries, with specialties spanning product design, data science, logistics, customer service, sales, software, operations, and more — all with a passion to serve off-grid families. Sun King is committed to gender diversity in the workplace. Women represent 42% of Sun King’s workforce.
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