At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world.
Free Text Billing Administrator-Remote Illinois-Remote Indiana
Work Schedule:
Monday-Friday
8 am-4:30 pm EST or 8 am-5 pm EST depending on length of lunch hour.
Candidate will be required to work a Eastern Standard Time Zone for business needs.
Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position.
At Allegion, we recognize that great talent and breakthrough ideas can come from anywhere. That’s why this position offers a flexible remote work arrangement, with occasional on-site visits as needed based on the role. Whether you’re working remotely or collaborating in person, we’re committed to providing the tools, support, and dynamic environment you need to succeed. At Allegion, your career thrives where innovation meets flexibility, empowering you to achieve your goals while maintaining a healthy work-life balance.
While this is the current structure and we currently have no plans to change, we reserve the right to make changes to the remote schedule as needed at the Company’s discretion.
Job Summary:
The main responsibility of this role is to provide support to the business on the processing of credit memos and free text invoices that are a result of invoicing errors requiring corrections. The individual will be responsible for ensuring all approvals were obtained/retained prior to issuing any credit memos and full understanding of items requiring a free text invoice.
These individuals will provide this support to both Service and Install and will be required to understand all billing protocols when issuing free text invoices. They will interact with the Install and Billing Supervisors as needed when working through free text invoices.
Will also assist in submitting portal billing customers invoices in the customer portals.
What You Will Do:
Install Billing validation, creating the invoice, put billing package together depending on customer requirements/specifications, ensuring that the data is processed accurately and in a timely fashion. Maintain organized, accurate, and complete billing files. Determine method of delivery based on customer specifications.
Service Branch Billing end customer in accordance with our company policy and customer protocol.
Perform various financial transactions related to billing and support the entire billing process.
Be the key resource for billing support for credits and free text invoicing requests.
Establish and maintain professional working relationships with customers and others involved in the billing process. Must be able to recognize confidentiality issues and protect such information from inappropriate disclosure.
Problem solving and resolution – identifying issues and following through to resolution with the necessary individuals.
Employees will also be pulled to assist with E-Billing Support immediate supervisor or manager.
Respond to external/internal emails in a timely manner.
Communicate effectively when issues arise.
What You Need to Succeed:
2+ years of billing experience a plus
Solid Computer Skills including email, MS Word, MS Excel, and electronic spreadsheet skills.
Excellent communications skills; both written and verbal
D365 Experience a plus
Ability to be detail oriented and possess strong organizational and follow-up skills.
Ability to overcome obstacles, encounter the unexpected and continue moving forward.
Ability to work well under pressure and in a fast-paced environment.
Able to work well with a team as well as individually.
Self-motivated and reliable
Must have a strong desire to learn.
Why Work for Us?
Allegion is a Great Place to Grow your Career if:
You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there’s plenty of room to make an impact. As our values state, “this is your business, run with it”.
You’re looking for a company that will invest in your professional development. As we grow, we want you to grow with us.
You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work!
You want to work for an award-winning company that invests in its people. Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement, strengths-based development, and unlocking human potential.
What You’ll Get from Us:
Health, dental and vision insurance coverage, helping you “be safe, be healthy”
Competitive Paid Time Off
A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period
Health Savings Accounts – Tax-advantaged savings account used for healthcare expenses
Flexible Spending Accounts – Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses
Disability Insurance –Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injury
Life Insurance – Term life coverage with the option to purchase supplemental coverage
Tuition Reimbursement
Voluntary Wellness Program – Simply complete wellness activities and earn monetary rewards
Employee Discounts through Perks at Work
Community involvement and opportunities to give back so you can “serve others, not yourself”
Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching
Compensation: This range is provided by Allegion. Your actual pay will be based on your skills and experience.
The expected Base Salary Range: $39,000 to $58,000. The actual compensation will be determined based on experience and other factors permitted by law.
Apply Today!
Join our team of experts today and help us make tomorrow’s world a safer place!
Not sure if your experience perfectly aligns with the role? Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role.
Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we’re required to, but because it’s the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team.
© Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland
REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370
Allegion is an equal opportunity and affirmative action employer
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