The FRFS Enterprise operates with a customer-first mindset, comprised of team members seeking to do the best work of their careers in pursuit of our important central bank mission.
The Operations Group within the Federal Reserve Financial Services (FRFS) Enterprise delivers payment services to our customers. Operating around the clock and around the calendar, across the full customer lifecycle, we onboard customers, deliver Check, FedACH®, Fedwire Funds, Fedwire® Securities, the National Settlement Service, our FedLine customer access solutions and FedNowSM services. We also support customer testing and spearhead resolution of any issues that we or our customers encounter. In short, we deliver the services that our customers rely on when they choose Federal Reserve Financial Services.
Your role as an Analyst
Build a strong understanding of Operations Group functions and serve as a trusted partner across teams, supporting a wide range of analytical, process, and project needs
Lead and coordinate cross-functional projects, partnering closely with teams to drive progress, manage dependencies, and keep work on track
Support key Operations Strategy areas, including strategic planning and reporting, financial planning and analysis, internal communications, identity and access management, records management, and operations compliance
Serve as a thought leader for solving complex business problems with innovative solutions and approaches that maximize business value and desired outcomes
Manage recurring business processes (e.g., quarterly reviews, strategic reporting, customer compliance) while continually improving their effectiveness
Provide expertise to the team and support less experienced staff through coaching, delegation, and work review
Lead or support ad hoc deliverables
Requirements
Typically requires Bachelor’s degree from an accredited college or university, or equivalent combination of directly related education and/or experience
Typically requires at least 6 years of relevant work experience.
Demonstrated ability to take initiative, anticipate needs, and manage responsibilities and keep projects and processes moving forward with limited oversight Exhibits agility and resilience in navigating evolving needs, organizational shifts, and shifting priorities
Applies strong critical‑thinking skills to pull together information from different places and form strong recommendations and well-reasoned decisions, even with limited direction
Strong written and verbal communication skills with the ability to share ideas clearly and concisely and adjust the message for different audiences
Skilled at building strong partnerships with people in different roles and collaborating to get work done.
Federal Reserve Financial Services (FRFS) and/or financial services/payments experience desired
Locations:
The selected candidate will reside within a reasonable commuting distance defined by the employing Reserve Bank and will work full-time onsite.
The following Reserve Bank locations are preferred due to the concentration of FRFS operations team members in these locations: Atlanta, Boston, Kansas City, Minneapolis, New York, and Richmond.
Screening:
This position has additional screening requirements due to the information accessed while performing the job. These additional screenings would be initiated at the time of offer acceptance and can take up to a couple of months to be completed. The candidate's start date may be impacted by completion of the screening. The areas screened may include education/employment verification, criminal history, credit history, and reference checks.
In some cases, positions require access to confidential supervisory information, access to which is limited to "Protected Individuals" as defined by regulation of the Board of Governors of the Federal Reserve System, 12 CFR 268.205. Protected Individuals include, but are not limited to, U.S. citizens, U.S. nationals, and lawful permanent resident aliens (also known as "green card holders") who are eligible for and seeking United States citizenship within the requisite timeframes.
Sponsorship:
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.
Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.
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