General Manager

Job Summary:

We're seeking an experienced General Manager to join our team in Chicago, IL. This is an on-site position at a premier location and facility. As our new General Manager you will serve as the primary liaison between Exos, the client and other onsite amenities and leadership, ensuring alignment in delivering a world-class performance/wellbeing experience. Blending strategic thinking and operational excellence, you will design and execute programs and services that make the Fitness Center and Exos Coaching services an integral part of employees' lives and drive meaningful impact to their health and performance.

As our new General Manager you will:

• Hire, supervise, mentor and evaluate department managers (Fitness, Group Exercise, Membership Sales, Customer Service).

• Develop your site as a Center of Excellence, with multiple Subject Matter Experts, where other regional sites will send their staff for training.

• Foster and manage quality relationships with client and site members.

• Drive, track and report on key metrics regularly.

• Complete P/L influence and control.

• Support managers and membership by responding to emergent program and member requests, staff needs, scheduling and acting as marketing liaison for all fitness, wellness, and membership recruitment/retention programs and strategies.

• Ensure excellent customer service and customer responsiveness to both inside and outside constituents.

• Understand and be committed to the mission and vision of the clients Fitness and Wellbeing Program. Be knowledgeable about all wellbeing services, programs, and offerings.

• Interact with other departments and amenities teams supporting the client, including restaurant and food services, medical and physical therapy.

• Develop department budgets and strategic business plan, and monitor for progress monthly as a part of client monthly operations updates as measured against annual goals for all departments.

• Support other EXOS sites and projects as a SME as needed.

WHO WE ARE 

For nearly 30 years, Exos has been dedicated to getting people ready for the moments that matter by promoting a holistic approach to health. As an elite coaching company, Exos applies its evidence-based methodology to programming designed to unlock the potential in everyone from corporate employees, to elite athletes, military operators, and beyond.

Simply put, we “get you ready” for the moments that matter — whether that’s striving to excel at work, or training for a major athletic event. How do we do it? Our employer solutions include fitness center management, on-site coaching and classes, and the Exos app, as well as immersive team-building experiences, executive coaching, and personal development programming. Our professional athlete training programs propel elite athletes to new heights in the NFL combine and NBA Draft each year, and our practitioner education courses and workshops provide industry professionals ongoing opportunities for development.

We’ve never been the type to accept the status quo. We’re all about studying, learning, innovating, and making waves. And we feel that it’s our responsibility to help others because we know there’s a better way. That better way is Exos Readiness.

We are an equal opportunity employer

EXOS is proud to be an equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We invite applicants from a wide variety of identities, ideas, perspectives and experiences and encourage people from underrepresented backgrounds to apply. Exos offers reasonable accommodations to job applicants with disabilities. 

Learn more here:

• EEO is the Law
• EEO is the Law Supplement