Genius

Description

We are excited for this rare opportunity to add a BMW Genius to join our team. Bill Jacobs BMW has been the #1 dealer in the entire Central Region for BMW the past 4 years, winning the coveted Center of Excellence Award 3 years in a row. The BMW Genius will provide comprehensive product information to our customers throughout the sales process. The Genius is the primary contact for clients to learn about BMW, BMW heritage, and BMW products and technology.

The ideal candidate will have a passion for BMW automobiles and a desire to advance to our lucrative Client Advisor role.  

What you'll be doing

You will start out in our comprehensive training program to teach you everything you need to know to become a BMW Genius. You will master the complexities of the product to familiarize clients with the value, and usability of BMW products and features. You will logically and eloquently present information and explain how to use the various features of a BMW, including technology in the vehicles. You will follow-up with new owners to ensure delivery satisfaction.  

What’s it like to work here?

At Bill Jacobs BMW, we love what we do. We make meaningful contributions each and every day. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions.

We value the person, not just the employee. At Bill Jacobs, we want to see you grow personally in addition to professionally during your career with us.   

What’s in it for YOU?

Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization. Our team members also enjoy a comprehensive benefits program including:

• Outstanding health insurance plan - Blue Cross Blue Shield of Illinois (PPO and HMO Plans).
• Generous dental insurance, vision insurance, life insurance, and supplemental insurance plans such as pet insurance, identity theft protection, and pre-paid legal insurance.
• 401K Plan with company contribution.
• Generous PTO.
• Employee discounts on vehicle purchases, parts, and service.
• Wellness programs for employees and family members.
• Interested in furthering your education? We have a generous tuition reimbursement program.
• Opportunity to further your career with a rapidly growing and successful dealer organization.
• Free On-Site Health Coaching: Take advantage of personalized wellness support from a certified health coach, including guidance on nutrition, fitness, lifestyle habits, and stress management.
• On-Site Physician Assistant: Convenient access to on-site care for minor health concerns, preventative services, and routine wellness support during the workday.

About the Company

The Bill Jacobs organization has grown into one of the most respected businesses in the Midwest. Today we have five new car franchise locations offering new models from BMW, MINI, Volkswagen, Jaguar, and Land Rover in Naperville and Hinsdale, Illinois. Current Automotive is our pre-owned electric vehicle dealership, located in Hinsdale. At Bill Jacobs, the cars bring you in and the experience brings you back.

Our employees are the driving force behind the success of the Bill Jacobs organization - one of Illinois' leading providers of luxury automotive products and extraordinary customer service.

Core Values

R - Respect

     We believe in taking accountability for our words, actions, and results.

I - Integrity

     We believe in honesty, transparency, and doing the right thing.

S - Social Responsibility

     We believe in positive community involvement and a commitment to the greater good.

E - Excellence

     We believe in raising the bar and challenging expectations to achieve a culture of continuous   

     improvement.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Requirements

Must-haves:

• 1+ years of retail, hospitality, and/or customer service experience or equivalent
• A true desire to satisfy the needs of customers in a fast-paced, technical, and product-driven environment.
• Refined verbal communication skills and the ability to speak with customers in a logical, professional, and effective manner.
• Exquisite attention to detail in maintaining a professional appearance and image.
• Proficiency in effectively using and communicating with new media (tablets, social media, etc.).
• A willingness to go the extra mile, conveying enthusiasm and excitement whenever you're on the job.   
• Valid driver's license and ability to meet insurability standards.

Nice-to-haves:

• Experience in the retail environment is a plus but not required.
• Proficiency in driving manual transmission vehicles a plus.