Global Account Manager, Enterprise Solutions Data Centers

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.

About This Role

Carrier's Global Enterprise Solutions team serves its most important customers with Carrier's broad portfolio of products, solutions, and services. It identifies improvement opportunities and provides actionable insights to deliver better customer outcomes in health, safety, efficiency, and occupant experience.

We seek an Enterprise Account Manager - Data Centers who will own the Carrier strategy for select, targeted, and new Enterprise accounts, manage account stakeholders, lead or support opportunity pursuits, and coordinate the various account teams within our Global Data Center segment while leveraging the broad building systems portfolio of Carrier business units (HVAC, Building Automation, DCIM, Digital, and Energy Solutions).

The candidate, in collaboration with Carrier business units (BUs), will drive growth by calling on senior-level decision-makers across an owner’s leadership, design, procurement, construction, & operations teams, and coordinate with their various consulting engineers, partners, and contractors. They will develop and identify opportunities to engage in a consultative manner with customers around Carrier solutions and services while achieving business growth targets.

Key Responsibilities

• Develop and maintain in-depth knowledge of the assigned vertical segment and assigned accounts including a deep understanding of Facilities, Design, Construction, Operations, and Lifecycle
• Identify, Land, and Expand Enterprise accounts/opportunities primarily through new construction & owner-direct portfolio-buy opportunities
• Strong emphasis on net-new opportunities & business development
• Pursue qualified leads at the Enterprise level & expand existing BU touchpoints
• Coordinate & Collaborate with all Carrier personnel (Global & Regional BU Sellers & Leadership) throughout the sales & account management process
• Work closely with BU sellers to identify cross-BU expansion opportunities
• Create and update formalized Enterprise account plans both globally & regionally
• Evolve and drive a holistic global account strategy based on customer and vertical insights
• Influence customers to purchase Carrier products & solutions
• In collaboration with other Carrier resources, develop tailored solutions to meet specific customer needs
• Understand and influence customer's investment roadmap relevant to Carrier products & solutions to drive expansion
• Expand relationships within assigned accounts to access new decision makers and uncover new opportunities

Required Qualifications  

• Bachelor's Degree
• 5+ Years of Sales, Business Development, or Data Center Mechanical/HVAC, Design, Construction, and/or Owner Segment Experience
• Ability to travel up to 25%-50% including International for both clients & conferences

Preferred Qualifications

• Bachelor’s degree in Engineering, Business, Sales/Marketing, or related discipline
• Strong collaboration, transparency, and team leadership capabilities
• Experience in developing National, Strategic, or Enterprise Accounts for Facilities/HVAC, Mechanical Design, or Construction.
• Proven experience developing, navigating, & managing Data Center owner accounts highly preferred – Engineering, Procurement, Construction, & Operations
• Mechanical/HVAC/Controls experience preferred, but segment experience in other facility aspects or building solutions acceptable
• Proven ability to influence and work effectively across all levels of an organization
• Ability to communicate with high altitude customer stakeholders (e.g., C-Suite)
• Ability to engage with senior executives and create demand for new solutions
• Proven experience and ability to develop and execute consultative sales strategies that drive value growth for customers
• Ability to lead multi-functional teams to resolve unusually complex problems
• Highly organized with strong attention to detail, while also able to manage multiple priorities and ambiguity
• Excellent communication skills, both written and verbal across a wide audience. This includes the ability to effectively communicate with technical and non-technical teams
• Strong negotiation skills: ability to understand contractual, legal language
• Advanced level skills with Microsoft Office 365 (Outlook, Excel, Word, PowerPoint, Teams, & Copilot)
• Excellent project management skills and execution
• Ability to quickly adapt and adjust approach and solutions to customer needs
• Ability to promote software / recurring sales, not just equipment & services

Pay Range

Other Compensation

Benefits

Employees are eligible for benefits, including:

• Health Care Benefits: Medical, Dental, Vision; Wellness incentives

• Retirement Benefits

• Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation

• Disability: Short-term and long-term disability

• Life Insurance and Accidental Death and Dismemberment

• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account

• Tuition Assistance

To learn more about our benefits offering, please click here Work with us | Carrier Corporate. The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.

Carrier EEO Statement and Accommodations Process

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at [email protected]. We will make every effort to meet your needs in accordance with applicable laws.

Application Deadline

Job Applicant's Privacy Notice

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Use of AI

Technology-enabled tools may support parts of the recruitment process, with oversight by people.