Global Community Events Manager

What you’ll own

Program Design

• Own the overall community events plan, including how different event types ladder up to company goals around awareness, retention, pipeline, and community health

• Design events as experiments: define hypotheses, set measurable goals, and build in the feedback loops needed to learn and iterate

• Maintain a forward-looking events calendar aligned to product launches, regional growth priorities, and company milestones

• Identify and prioritize target cities and regions based on community density, product usage data, and expansion opportunity

Event portfolio

Lead planning and execution of our annual user conference (Meetabase) end-to-end

Support and scale community-hosted events by providing toolkits, resources, and coordination for local organizers who want to run their own gatherings

Own demand gen events, including executive dinner and VIP programming — curating guest lists, formats, and experiences that deepen relationships with key customers and prospects

Coordinate informal and formal meetups and community visits globally

Operations and measurement

Own all event logistics: venue sourcing and negotiation, catering, AV, signage, swag, guest lists, and international shipping

Manage event budgets, vendor relationships, and procurement across multiple time zones and currencies

Define and track KPIs for every event type — from attendance and engagement to pipeline influence and community NPS — and report out regularly

Gather attendee feedback — quantitative and qualitative — and synthesize insights to continuously raise the bar on quality and impact

Build and maintain playbooks, templates, and toolkits so programs can be handed off, replicated, and improved over time

Partner with Marketing, Sales, and Success Engineering on branding, messaging, and lead handoff

What you bring

• Experience in event management, community marketing, or field marketing at a tech company, with a track record of owning both large flagship events and smaller programmatic ones

• A strategic, data-driven approach: you define success before you start, and you know how to structure even a small dinner as a learning opportunity

• Experience managing a diverse portfolio of event formats — conferences, executive programs, community events, meetups — not just one type

• Strong organizational skills and ability to manage multiple concurrent projects across time zones

• Comfortable with international logistics: foreign vendors, cross-border shipping, multi-currency payments

• Confident negotiator with vendors and venues; familiarity with contracts and procurement

• Self-starter who thrives in a remote, async environment with high autonomy

• Ability to travel internationally when needed

• Bonus: experience in SaaS, data analytics, or open-source communities

• Bonus: fluency in additional languages (Spanish, Portuguese, French, German, etc.)

Why this role matters

This role is the strategic engine behind how Metabase shows up for its community in the real world. Every event you design is both a relationship-builder and a learning opportunity — a chance to deepen connections, surface honest feedback, generate new evangelists, and test what actually moves the needle. You're not just running events; you're building a program that compounds over time.