Manage and scale global logistics for events, ensuring compliance and timely delivery of materials. Collaborate cross-functionally and improve processes.
Founded in 2015, Shield AI is a venture-backed deep-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include the V-BAT and X-BAT aircraft, Hivemind Enterprise, and the Hivemind Vision product lines. With offices and facilities across the U.S., Europe, the Middle East, and the Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube.
Shield AI is seeking a highly experienced Events Logistics Manager to own and scale our global logistics program in support of tradeshows, product launches, and high-visibility moments around the world. This role is critical to ensuring that Shield AI’s technology is showcased reliably, compliantly, and on time—often under tight deadlines and in complex international environments.
The ideal candidate is a builder and operator: someone who thrives in hands-on execution while also designing durable, repeatable systems. You bring deep expertise in international freight and customs, strong cross-functional collaboration skills, and a passion for defense and aerospace technology. You are comfortable managing day-to-day logistics details while building long-term relationships with vendors, freight forwarders, customs brokers, and internal stakeholders across regions.
What you'll do:
- Global Events Logistics Program
- Design, own, and continuously improve a highly efficient, reliable global logistics program to support Shield AI’s tradeshows, product launches, and strategic events worldwide.
- Plan and execute complex domestic and international shipments, including sensitive, high-value, or oversized equipment, ensuring on-time delivery and return.
- Develop standardized processes, timelines, and playbooks for event logistics across regions.
- Cross-Functional Partnership
- Partner closely with Field Marketing Managers and Business Development leaders globally to understand event objectives, timelines, and logistics requirements.
- Collaborate with Brand/Creative teams to ensure booth assets, demos, and materials arrive in pristine condition and are set up according to brand standards.
- Work with Procurement to source, negotiate, and manage cost-effective freight, shipping, drayage, and booth production contracts.
- Customs, Compliance, and Risk Management
- Research, interpret, and navigate customs regulations and import/export requirements across global markets.
- Ensure all shipments are fully compliant with domestic and international trade regulations, export controls, and company policies.
- Anticipate and mitigate risks related to customs delays, regulatory changes, geopolitical factors, or last-minute event changes.
- Vendor & Stakeholder Management
- Build and maintain strong relationships with freight forwarders, customs brokers, event production agencies, and venue partners worldwide.
- Manage vendor performance, service levels, and budgets to ensure reliability and cost efficiency.
- Act as the primary point of contact for logistics troubleshooting during live events and critical launch moments.
- Operational Excellence
- Track budgets, timelines, and shipment statuses, providing clear communication and updates to stakeholders.
- Capture lessons learned after each event to improve processes, reduce costs, and increase reliability over time.
- Support scaling efforts as Shield AI’s global event footprint grows.
Required qualifications:
- 8-10+ years of experience in logistics, supply chain, or freight management roles.
- 4+ years of experience working with an event production agency or events-focused logistics role, ideally supporting industrial, aerospace, or hardware-heavy customers.
- Extensive hands-on experience coordinating complex international shipments and navigating global customs regulations.
- Proven ability to manage tight deadlines, shifting priorities, and high-stakes events.
- Strong organizational skills with exceptional attention to detail.
- Excellent communication and stakeholder management skills across functions and geographies.
- Passion for technology that protects freedom and human life.
Full-time regular employee offer package:
Pay within range listed + Bonus + Benefits + Equity
Temporary employee offer package:
Pay within range listed above + temporary benefits package (applicable after 60 days of employment)
Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information.
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Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.
Top Skills
Customs Regulations
Event Production
Freight Management
Logistics Management
Supply Chain Management
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